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Customer Ratings & Reviews

Your price for this item is $189.00

Customer reviews

Rating 4.3 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers value the high-quality coffee produced by the Nespresso Vertuo Next Premium Coffee and Espresso Maker by De'Longhi, with many praising the delicious espresso and cappuccinos it creates. The ease of use is another highly appreciated feature, noted for its speed, simplicity, and convenient cleaning. The machine's intuitive operation and barcode technology for automated brewing settings are also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    The best espresso and more.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new best friend. The whole family loves making the best espresso as well as full cup size coffee. I like it so much, I bought a second one for work.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use, good coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been somewhat dismissive of Nespresso machines until I stayed ina vacation rental that had one. I liked the ease, the speed, and yes, the taste. When I came home I decided to get one for myself. I did a lot of research on which to get. I don't drink lattes at home, so no milk frother needed. I wanted it to be compact, and then the whole capsules or pods issue. So far I am really pleased. While it is a bit more difficult to get pods (Vertuo line), I am pleased with the taste and quality of the coffee is worth it. I also like that the Vertuo line offers a variety of sizes from espresso to a 7.5 ounce coffee and even pour over size. The Next line allows you to adjust the cup platform depending on the size of cup. I am also pleased that Nespresso provides recycling bags for the used pods. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nespresso is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replacing 5 year old vertuo evoluo model that started making watery expresso/coffee. I think the seals finally went on it. So glad I got the new one. The espresso is definitely stronger and I pay money for these pods so I want to get my moneys worth. It is long but I think that works good on a kitchen counter. Has Wifi and bluetooth to tell me if I need to descale? I guess. Not sure if the wifi does anything else. It is louder than my old machine, but as long it makes good espresso/coffee don't care. Glad I bought it. Nespresso is the best, been using the pods for years.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Greg, we are delighted to hear you are fully satisfied with our Nespresso Coffee Maker! We hope you continue to make delicious drinks with your unit for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Coffee

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very faulty product, nice design but very faulty product to use on a daily basis.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Coffee & Gorgeous to Look At!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee, beautiful to look at! Could not be happier with this purchase. The only con is that it is a wee bit noisy!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Professional coffee at home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the coffee it makes! It’s a little bit on the louder side but so worth it and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rose Gold and Black say no more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! I hesitated for more than a year on this. I've read so many reviews saying that the Nespresso Vertuo Next is the worst of the Vertuo machines. I was waiting and waiting hoping Nespresso would come out with a new one because I've been dying to replace my Keurig. When I saw this one in black and rose gold I ended up just going for it as a Christmas gift to myself. I've been using it for a month so far and I am in LOVE!! I hope it does not malfunction in the future like some reviews have stated.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Jenn, we hope you continue to enjoy our De'Longhi Nespresso Coffee and Espresso Machine! Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Vertuoally Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee made perfectly. Crema and consistency is excellent. Vertuo is easy to use ... bar codes on the pods tell the machine the temperature, volume and time ... Easy!! Love it!!

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to brew delicious espresso with your De'Longhi Nespresso Machine for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works well, makes good coffee. No problems. Nice looking too.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are happy to hear you enjoyed the design of our De'Longhi Nespresso Coffee and Espresso Machine. We hope you continue to make delicious drinks with your unit for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best machine hands down!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Only machine that tastes like real espresso. They come out more expensive per pod but it’s because the coffee espresso actually tastes right. This is my 3rd Nespresso machine I’ve had and they are all still working.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to be fully satisfied with our De'Longhi Nespresso Coffee and Espresso Machine! Thank you. DeLonghiResponse

  • Rated 5 out of 5 stars

    My favorite!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nespresso perfect for shots of espresso’

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Makes great coffee but very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coffee but the machine is very loud. For the price I would it expect it to be quieter

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love Nespresso

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Nespresso machine lasted me over 4 years and still works, just wanted a newer, quieter unit. This one is very quiet and links up Wi-Fi and Bluetooth. 3 stars cause it started having issues early on. It making coffee properly, only half filling, lots of loose grounds, then it started leaking. The light is blue which there is no blue light indicated on any paperwork. Now it won’t link to anything and just leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 2 out of 5 stars

    Great coffee, when it works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the machine and the quality of coffee/ease-of-use. But It stopped working after less than 4 weeks. Lights on and solid, but no coffee/water. Won't even start a self-cleaning cycle. The machine does not even recognize the physical factory reset key presses.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are sorry to hear you are having difficulty with your Nespresso Machine! Please feel free to call 1-877-964-6299 to connect with a Nespresso associate who will be happy to assist you with your unit. Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever. Only hard to close. But coffee brew is better. And I like pods recycled too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Coffee Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is so nice that bought a second machine for our downstairs living area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery! Machine is working great! Totally worth the purchase! Happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brewer. Uses the bigger pods so you can amke coffee and expresso

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we hope you continue to make delicious espresso with our De'Longhi Nespresso Coffee Maker for years to come. Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Yummmm !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this makes the best coffee and espresso beverages !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing taste

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, this was a gift for my daughter and let me say I’ve gotten so much use out of this it’s ridiculous lol. I used to buy coffee at my local coffee spot but since have slowed down way down. The pods are very unique and not readily available other than bestbuy, Amazon. But trust me when i say the taste is realllyyy really good.

    I would recommend this to a friend
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