Customer Ratings & Reviews

I love this machine. The coffee tastes so incredibly rich and the crema is delicious. Only downside is the capsules are a little hard to find, and definitely on the expensive side.

Perhaps we should have done a little more research before the purchase. But, that's okay. This is a brand new model that uses ONLY the new larger pods and not the original smaller pods that are more easily available in stores and online. Still, we were more than satisfied with the ability of the appliance and the taste of the coffee. If you have never had Nespresso, you are in for a real treat. The coffee taste reminds us of our trip to Europe in the summer of 2018. Americans raved about the taste of Caffe Nero and Costa Coffee, the two European favorites. Your beverage comes out like a specialty drink, whether straight coffee or an espresso drink. Loved the sale price and very happy with our purchase. But, it is NOT the smaller unit with smaller pods that you will find in better hotels or from longtime Nespresso drinkers.

First, Best Buy took weeks to deliver this item. They refused to offer any assistance (yes, they refused). I ended up having to write the corporate offices. Still waiting on a reply...This was ordered as a birthday present weeks in advance. Next, when the item FINALLY arrived (well after the birthday), I could either return it or use it (ended up getting a different gift). So, I ended up using it. It vibrates like a chainsaw. It's extremely loud. If you need coffee to wake up, the machine will wake you up way before you have your cup of coffee. Also, this machine requires patience. It will eventually make your coffee but only when IT is ready, so, don't start pressing buttons.

Just what I wanted for our coffee and wine bar in the basement. It works well and is easy to use. I love the automatic feature of the lid. The lid easily opens and closes with light pressure. I placed the machine on top of a coffee capsule holder I ordered on Amazon.

I highly recommend this product and the Nespresso aero chino 4 milk froth pitcher. Just a tip shake the milk before frothing to get the milk proteins mixed into the milk I’m told they tend to settle in the bottom and you need at least 8 proteins in your milk choice to make foam well. I’m guessing if you do almond milk or others then maybe try using a protein additive. They sell foil lids online you can refill your capsules with to cut the cost of buying from Nespresso. But I will say they do make some good flavors.

Love this coffee pot makes the best cup of coffee I never go to Starbucks it’s a better cup of coffee! Great way to start the morning

Been using this for 3 years without any issues. I don’t regret buying this at all! This is my best purchase ever in my life. Capsules are expensive but I can confidently say that it is worth it. Make amazing latte and Americano with Sucro and ill cafe capsules.

1. Easy to use 2. Quiet&Fast 3. Makes foam on top of coffee (creamy, looks professional) 4. High quality Coffee, Taste amazing (hot & cold ) and smells amazing 5. Coffee temperature perfect 6. Small machine, doesn’t take so much space

We stayed at a hyatt that had this nespresso maker . Loved it so much that we had to buy our own. Glad we did ! This is one of the best coffee makers/espresso machines that we have ever . Highly reconmwbd ut ! You will enjoy the froth.

Makes an amazing cup of coffee and super easy to use. Makes a better cup of coffee compared to a Keurig

Work amazing. It works perfectly. It is very practical and easy to use. We made a very good purchase.

This a great machine that makes an outstanding cup of coffee. It is easy to operate ad doesn't take up much space on the counter.

I love the versatility of this machine. The wide range of options from the single espresso to a 14oz cup of coffee means that there is something for everyone. It is compact enough to sit on the counter and the water tank is adjustable. The only downside is that unless you have a Nespresso boutique close, you have to order pods online. Get the milk frother as well!

[Employee of bestbuy] Such a great investment, used to buy coffee everyday and now i save money because this coffee machine makes it sooo good

It WAS the best coffee maker I’ve ever owned, until after only 4 months it leaks coffee everywhere under it whenever I brew. I’m going to call Nespresso and see if they help. Sometimes you have to click the open button twice to get it to open but that’s still easier to use than a Keurig. Other times the pod gets stuck in the back of the machine and won’t drop in, which is annoying. The coffee it makes is so good, but maybe I should go with a different Nespresso machine.

I’m very happy with the quality of coffee and ease of use. Sometimes you have to play with the buttons but it’s not often. This would be the only drawback. A happy customer...

This model leaves Keurig in the dust. Fast, easy to operate, beautiful tasty foam in every cup.

I have being using and really like the new design! The water reservoir is very easy to fill with the new handle. I believe the new design is better thought out than previous models. Great product. Noticeable difference in brews. Great features (Strong, Over Ice, 12oz!) Super quiet. Compact! Be sure to check the new. Use Keurig approved/Keurig Brand cleaning/maintenance products (for warranty purposes) or utilize natural methods

Bought this 2nd one to keep in my office. Fast, easy with great coffee anytime.....faster and easier than my first Virtuoline

I have used the basic Nespresso machine for years and have bene pleased with it especially since I have found inexpensive pods to use. I purchased this upgrade and am pleased with its ease of use and its attractive presentation. It is harder to find discounted pods for this machine so it is a bit more expensive to operate. However, the quality of the pods available is very good.