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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $288.49
The comparable value price is $349.00

Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 6,287 reviews
  • Rated 5 out of 5 stars

    weeeee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw in a review that the download code is through vudu, Is that so? I've looked on vudu and they have the cartoon for purchase but it's hard to tell if it's the remastered version..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a expensive at the time Netgear nighthawk and the google WiFi blows it out of the water completely. I love google products!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been great if Google said that this router will not work for your PS4 system. Supposedly Google and PS4 do not work well together. The router works perfectly for all other devices and streaming. And it easy to use with the Google Home App. I love that I could set the kids devices on a set timer to turn on and off during the school week. If you wanted to use this for gaming then you will need to use an ethernet cable directly into your PS4 if you don’t want to keep losing wifi connection over and over and over again. You might think the additional mesh would work but it will not work with your PS4. Again, it will keep losing the Wifi signal. I would highly recommend the EERO Pro cause it’s very similar and I think it’s actually a far better router. Also EERO has been making these routers for a much longer time so they got it down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer’s remorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mesh system hoping to get a better WiFi signal to my detached workshop. I was assured by the “Network Specialist” at Best Buy that this system would do the trick. Well guess what? It did not work I’m my shop at all, and was worse than my original configuration which consisted of a provider supplied wireless router and my Netgear WiFi extender. I tried everything, then decided to add my Netgeat extender to the Google Nest system, and with that was able to get a signal to the workshop that was marginally better than my originals setup, to the tune of $350. WiFi in the main house does work well, but it did before this system also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A big improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting these in our house made for a big, positive difference in our digital performance. Phone calls now don't get dropped and we can use our stuff all over the house without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This system is amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old OnHub router died and I wanted to continue using all of my old Google Wifi points. This really helped me keep my system rolling as it was!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid WIFI Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for just under a month now... and it has been great! I really enjoy how 2 of them have a speaker built it with the Google assistant ... I just wish the router base had one as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install but the service goes out at times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install but the service goes out at times. I checked and it is not the service provider. It seems to be the nest that shuts down for a few seconds several times a day.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Fargo,

      Thanks for sharing your experience with us. We’re sorry to hear that you’re experiencing some issues with your Google Nest Wifi. We know Wi-Fi disconnection can be frustrating, and we'd like to help.
      Here are some troubleshooting steps that may resolve it:
      Perform a five minute power cycle:
      - Disconnect power from modem. Disconnect Ethernet cable and power from your Nest Wifi. Leave them all unplugged for five minutes. Connect power to modem and allow the modem to power on fully before proceeding. This can take up to two minutes. All light indicators should be solid. Connect Ethernet cable and power to your Nest Wifi. Wait until it’s fully back online.

      You can also perform a factory data reset to further isolate the issue:
      - Look for a circle etched into the bottom. Press and hold the factory reset button at the bottom of your Google Nest Wifi router for 10 seconds. The light will pulse yellow, then turn solid yellow. When the light is solid yellow, release the button. Once the button is released, the light will turn solid white for a brief moment (five seconds), then to a solid orange light.
      - Once the light turns to solid orange, this will start the reset process. It can take up to 10 minutes. Do not unplug the power cord during this process.
      - When factory reset is complete, the light on your router will turn to a faint solid white light. After a few seconds, it will pulse white.
      - Once the Nest Wifi router is pulsing white, it's ready for setup.

      If the issue persists, you may contact us so we can take a closer look at the issue via our support link here: https://support.google.com/googlenest/contactflow Nest

  • Rated 4 out of 5 stars

    Powerful wifi system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my home wifi and this system was recommended by my cable provider. I had a difficult time setting up and my point extender goes in and out a lot. This system works but does intermittently lose connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be working fine. we already have google assistants in the house so that feature wasn't needed and we had to turn off the speakers so they wouldn't interfere with the ones we already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th nest has been a great addition to our home and seems have been the solution to the spotty wifi. We were using the standard cable company router which was not sufficient in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was super easy and having a the extra access point was nice to replace an existing mini we had. Connection throughout the house has been better than anything we've had in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love all google products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved our lives! Our distance learning and working from home would have been a disaster without this. Our connection has never been better. I regret not buying this years ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Gaming Begin!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a WIFI booster in order for my son to play his new gaming PC. This worked perfectly and we are now all able to be online without any lagging! I would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to home wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to help expand our wifi network throughout our house as we were working from home. Delivered on the promise to keep a uniform network speed throughout our 2500 sq ft home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it zero stars I would. I bought the Router and 1 point for my house that is ~2300sq ft. Took me a couple days to get around to setting it up, then trying to figure out different locations to put the "point" so that I could get wifi in each of the bedrooms. I learned that no matter where I put the point, I couldn't get any connection in my master bedroom. So I tried to take them back hoping to exchange for the "router and 2 points". But apparently it was about 16 days after purchase so it was too late to return. Rules are rules so I went ahead and just purchased the "extra point". Problem is, the connection is still terrible. I have tried moving each of the points all over the house but haven't found anything that works. The points often disconnect from each other and I have to reconfigure each of them. I don't purchase the most expensive internet connection from my provider but at most we run 2 phones and 2 laptops, mostly just for internet use. Right next to my router I get about 350mbps download speed, in the master bedroom which is about 75 feet away and 2 points in between I am constantly getting less than 40mbps download speed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Drew, thanks for posting your feedback. We’re sorry to hear about the connectivity issues you’re experiencing with Nest Wifi.

      We recommend ensuring that your Google Wifi primary and secondary points are within a straight line of sight to get the best signal from each other. You may also want to check for possible interference since appliances like your microwave oven, or other equipment like a refrigerator are known to cause signal interference. If you're using a modem/router combo, set it in bridge mode and disable its Wi-Fi functionality to avoid double NAT issues. You may then hardwire your Google Wifi primary point to the modem using an Ethernet cable and connect the other Google Wifi secondary points to the Primary to create a mesh network.

      If the issue persists, we may need to take a closer look at your device. Feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good Wifi, Bad no computer interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I really like the aesthetic of the wifi routers and think that they are fairly robust, I'm upset that you cannot access the router directly from your computer. I guess this is for safety purposes but not user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed 4 whole-house connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! All worked in with our internet provider, so we have 'reach' throughout the whole house to bring wifi to all our products: security, sonos, computers, etc etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest WiFi review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was like a breeze. My network strength is now solid throughout my house. Plus all the neat features that comes with google home makes this purchase a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google-Nest WIFI AC2200 Mesh System Router and Point was exactly what my family and I needed and just in time for the new school year. Works great and it’s pleasing to look at!

    I would recommend this to a friend
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