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Customer Ratings & Reviews

Model:
RB-YRD540-WV-605
SKU:
6198514
Your price for this item is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 73 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-73 of 73 reviews
  • Rated 5 out of 5 stars

    Nice Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, easy to setup and it can be easily controlled through Nest app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Keyless Lock

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Keyless lock, works with Android phones, verify door is locked/unlocked. Has "guest" codes. Good compliment to Ring doorbell. Remote lock/unlock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock always good and when the power goes out it has back up batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect (w/out auto unlock)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to go with a keyless deadbolt, and this is probably the best wifi keyless smart lock. I wish it had auto unlock like the August though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look at night especially you will not find a better looking lock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app utilization is just "ok". Took a bit longer for me to grasp even with past experience with nest. But overall I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lov It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is awesome. I can monitor the safety of my family from anywehre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this lock and it is amazing for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the addition of locks to connect with my nest products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this lock and the way it responds with my phone...would really recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime you get a good one and sometime you gat a bad one. When it works properly it is great. Just make sure you get the right installer

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unreliable POS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its garbage, ANYTHING else is better than this. It worked for about a day and a half and then went offline for a few hours, then went offline forever. I tried going through all of the troubleshooting steps but wasted over a half-hour because after resetting it took 5 tries to get it to reconnect to my nest account. But once it reconnected it went immediately offline again never to return. And nest support is useless. They just wanted to blame my network, told me to setup a hotspot on my phone to use it, whatever. Despite all of my other devices having no issues. Get smartthings and a z wave lock instead. It may not be *technically* as smart as this but at least it works.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear you're experiencing these issues after installing the Nest x Yale Lock. If the troubleshooting offered in the article below doesn't help please reach back out to our support team for further assistance.

      https://support.google.com/googlenest/answer/9233966

      nest.com/help Nest

  • Rated 1 out of 5 stars

    Do not buy this lock!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this lock. Period. If it fails there is no way to get into your garage. You will be on the phone in the rain with a customer service rep who won’t have any answers and won’t pay for the locksmith. The attitude will be “sucks for you”.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear that you've experienced issues with your Nest x Yale lock, and we'll be happy to pass this feedback up on your behalf. Nest