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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,430 reviews
  • Rated 5 out of 5 stars

    Good quality router

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality router works great for what is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far, fast transfer rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be good so far, very good transfer rates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great. I may upgrade router stronger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works real good and turns on and off.. its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome Product....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced no issues with router purchase -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works just fine. Love the design and its light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, you won't be disappointed. thumps up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended online and I store but couldn't get it to connect. Followed instructions to the letter but troubleshooting wasn't very helpful. Internet provider couldn't help either - said I should call the company. Had little time and so I returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worked well

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved our router problem. Internet works great now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to get my internet functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet was easy setup.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet was easy and fast setup for college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy in the same price range.... .............!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect router

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I have had yet. No loss of signal. .......

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    5 Ghz is a no go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only tried one of these so there is a chance that mine was a lemon. In any case, I went through two entry-level AC routers, a D-LINK and this Netgear. Both routers were about $100-130 regular price--not exactly cheap--but discounted at $50-70 respectively. The reduced price was just too good to pass up... but also too good to be true. The Netgear 5 Ghz band was spotty at best, despite the "expansive" WiFi coverage granted by the dual antennas. I would be in the same room with the router and it would drop 5 Ghz regardless of the device, whether laptop, smartphone, or Smart TV. This is after updating firmware and drivers on all devices and after performing a reboot and power cycling the router after the 5 Ghz band would disappear. It would come back sometimes upon restart. Sometimes. Transfer speeds were accurate on 2.4 Ghz, but 5 Ghz would show 20-50% loss in data speed (when the band was actually working) particularly if the connected device was in the adjacent room, literally next door. I live in a small 1 bed 1 bath and this router could not cover both the living room and bedroom. We're talking about having issues after entering a room less than 15 feet away from the router with one wall in-between. The equally inexpensive D-Link performed the same way but didn't have the fancy "expansive" range antenna. Long story short, I opted for a more expensive Netgear AC1700 with THREE (whoa!) antenna and of course a heftier price tag. I gave this particular AC1200 one star, but does that mean Netgear is bad? No. I do trust Netgear and have had 4 Netgear modem/router devices. This AC1200 is the first bad one I've had. Additionally, the AC1700 with the THREE (whoa!) antenna does get the job done. I've had no issues with 5 Ghz. It goes strong all day long and has not dropped on my Smart TV and steams Netflix without an issue. They say you get what you pay for. Sometimes the cheaper alternatives are more trouble than their worth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome products and do not have issues with any..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has upgraded our system & working well. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install, child's play. Easy to use product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing else beside Best Buy!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Well...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because this model does not support XFINITY from Comcast. If you're a future or actual comcast just and are trying to upgrade your router, please look for another model from NETGEAR

    I would recommend this to a friend
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