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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 5486 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the AC1200 Dual-Band Wi-Fi Range Extender's ability to expand Wi-Fi range and its ease of use. Many also praise the strong signal, performance, and straightforward setup process. While some users experienced connection issues, the positive feedback regarding range, ease of use, and performance outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,486 reviews
  • Rated 1 out of 5 stars

    Would not work out of wifi room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions call for pairing in room with wifi box, paired good all green lights. Move extender between wifi box and dead spot. Moved all way back to 6 ft from wifi before would pair. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outdated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not provide what we needed. Am returning to BB.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Apple Routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call support for additional guidance to connect to Apple routers. Instructions don't tell you to reset to factory settings. When connected, didn't provide a stronger signal. Returned product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy Extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only extends maybe 10 feet, and keeps turning off. Tried returning to store and because it was a week 1/2 past return period they would not take it. $80 lost, save your money people.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty useless. Tried to get this to extend my WiFi but it keeps on dropping. Cheap and not worth it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Dude,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Product was ok. Netgear assistance’s SUCKED!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked for 2 days then quit. I called Netgear for help they wanted me to purchase a firewall plan for $300 dollars so I took it back to the store . Total ripoff,!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t carry strength it said it did

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t carry strength it said it did . Poor quality and effectiveness for the price. But it does work well just at slower speeds. Significantly.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Josh,

      This resource should help you "https://kb.netgear.com/25731" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Crappy Extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this thing did was cause problems with my internet. Not worth the time or cost and totally useless if you ask me.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi SilverKnight,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 1 out of 5 stars

    Poor decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help extend my current wifi to the back yard. Didn't work, returned it. Maybe someone else would have better luck.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Robertcros,

      Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 bars before I installed this, after installing I kept losing service with 1 to zero bars. Maybe my setup , not sure. But I got my money back right away. Cannot recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this upstairs to help with daughter's online classes. This did not work very well. She keep getting disconnected from the wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer said I had hard wire already installed. Unit was not needed. However, I was very pleased with the help I received from the store clerk directing me to what I thought was needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I can't rate it because it won't connect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to be negative but I've tried everything according to the the instruction that came with it and the on line instruction neither has worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No extra strength

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Installed it not too far from base and people had better results connecting directly to the modem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not provide extended internet connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not enhance internet connection in the slightest. Best part-best buy wouldn’t allow it to be returned. No exceptions with covid - nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi is now working in parts of the house the router couldn’t reach.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Netgear Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked erratically, sometimes not at all. Reset to factory setting twice to no avail. Consistently dropped router and/or client. Took it back and got a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well at boosting a weak signal at the corner of my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming Video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the extender for streaming video and now all works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't work for me. Showed connection but no data was flowing. Unhooked this device and everything worked again.

    No, I would not recommend this to a friend
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