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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this items. Works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did its job ! Would buy again ! Nice color , well built, good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing works great was skeptical at 1st but does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!!!!!!¡!!!!!!!!!!!!!!¡!!!!!¡!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product and bad netgear support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a few days I started noticing smart tv was buffering a lot and a lot of other devices doing the same thing. Only had it about 3 weeks. Couldn't return because it was only a 14 return but was told it was 30 when I bought it. Best Buy said they can't do anything with it and to call netgear. I did but they won't do anything about it either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    returned item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have returned this item. It did not work as hoped in our situation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ineffective and couldn’t return.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Tried to return and time to return closed earlier than was supposed to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    250ft distance between and didn’t work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 2 and they Didn’t work as the salesman assured us it would. Approx 250 ft distance. We returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear used to be a good product. Not anymore. This item repeatedly crashed my network. No matter how i installed it (Nighthawk or web), nothing worked. Total waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Negrear expectation not there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just did not work. Sorry to say. It had IP issues / Conflict

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a God send with our wifi as it essentially just stops after one wall in the house. It is super sleek so it is not an eyesore like some other models. The one down side, and its a big enough to knock it down a star, is the horrible set-up experience. The app is VERY buggy and confusing. It even warns you it will take 20 minutes to set up which I feel is WAY to long. I ended up having to do it twice to get it to work. Once its set up its a great product, but definitely bring your patience for the install!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    wifi extender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. boost wifi signal, highly recomended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk. You need to download an app. The app syncs with extenders Wifi name but that didn't happen despite 6 tries.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi PatriciaK,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with syncing with the Nighthawk App during your installation process. When experiencing any trouble while installing your device and connecting to the Nighthawk App we recommend starting by ensuring the device is powered on and the router LED is lit. Next, check the device's WiFi settings to make sure it's connected to the correct network. For more information, please visit the following link under the 'Set up with the Nighthawk App' section: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.

      We would like to follow up with you regarding your experience, please reach out to us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

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