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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,477 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works well. It does what it was purposed to do and cheaper than the modem provided by my cable provider. However, the provider has issues that reduces the effectiveness of the device. Overall, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Service was excellent in spite of difficulties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of the pandemic and the difficulties resulting from the social distancing and store closure, the company was able to meet my needs and provide the product I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this new unit love it, took two items turned into one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was pretty straightforward and everything worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have always had good luck with netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased netgear before and it is a good quality product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good product and I have been very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well for two years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this for my brother and sister-in-law. They started to have difficulties after two years and had someone replace it. We live 400 miles apart so I do not know if it was a serious problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for two weeks with great results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great configuration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good configuration and work great wih Xfinity Internet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good wirless router and modem at the same time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy my own Modem and wireless wouter because TWC was charging me 10 dollars a month to lease there modem which is wasn't even fast. So I'm glad i bought my own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    QUICK AND EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of this machine was simple and getting it activated through my cable/ internet provided was nearly effortless. Highly recommend this as most providers are expected to go dual band in the near future anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the recommendation from sales associate...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, but not that great either

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For that kind of money I had expected more. Still better than Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great success using Netgear products. I love the reliability, and performance of their products. Their prices are a tad bit high for my liking, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Slim line making it easy to hide. Very satisfied with the dual band capability. Being I purchased it on sale, it was a great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    I loved this router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this router. It was easy to setup and had great easy to understand instructions. However my IPS blocked them so I had to return it. I would buy again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love router, modem combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, it eliminated some wires, hate wires. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Problems!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy and upon recommendation of the salesperson I bought two different Netgear units to replace my old rented comcast modem. I really just wanted to have stability in our connection, the old modem was fine but would randomly cut in and out of service. Fingers crossed we haven't had any issues with it and it has been up and running almost 3 weeks now. My wife works from home so it was essential that we have a reliable modem and relatively fast. I bought this model and next model down. Even though this unit was $199 as compared to $110 for other one, we choose this one because it claims it can support more devices and also support future technology in internet provider technology, some DIC or something. Very happy and always Best Buy meet my expectations. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I leave in an area where this router was the best for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great router. Easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug and play. It was exactly what I needed. Bought it for my family to enjoy acces of the Internet throughout the house. Tech at Best Buy recommended this modem for its capability and he was right on target... Thanks Best Buy!!

    I would recommend this to a friend
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