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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 6,477 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a rental modem from TWC so I decided to purchase a modem/router from Best Buy. Best decision ever.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this Cable modem/router for over 4 years now, has not let me down once, Netgear doesn't play when making this products.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works very well. Thanks to the staff at Best Buy for their knowledge of the product and their help in making the right choice for what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works better than the one from Comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of one from Comcast being slow and sometimes not responsive. (Was third one in about a year.) This one was no trouble setting up. Works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok can't Handel a few games systems at once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's ok never had my own works great able to surf net but if it get to game systems on then it take a long time or my 5g get kick of my dish every so often I think it my be att because I drop them went time Warner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet speed was slow with the modem i received from cable provider. Bought this modem and everything worked great, no lag or buffering on any of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Gamer’s dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can hold when I play online really well. The only problem is that it’s my second one, because of a thunderstorm. Lights went out so did the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice combo unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great combo unit for an apartment . Set up was easy and getting connected was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    NETGEAR modem router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for me, very reliable. I am using this product problem free for the last one month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work’s Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheaper to buy this and return the one the internet company gave to us, lowered our bill by a lot. Same service and coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great modem/router with good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem/router with good range in a 2 story house. Expected to have to purchase a range extender; didn't need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those who want to eliminate the fees from your internet provider. This unit will pay for itself in less than a year. Easy to use, just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing router, reaches my entire house (2500sqft single story) at the furthest point still getting great speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old modem suddenly failed. We choose this with the help of a best buy associate. It was a great decision. It was so easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Had it up and running in a very short time. Is working very well and resolved the problems I was having with my Comcast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and better than the routers that the providers giving.I have hooked 4 IP cameras with the switcher,1 WD my cloud , 1 PlayStation Pro and wireless I have 1 iPad, 3 iPhones , 2 amazon stocks, 1 smart tv , 2 laptops and one desktop pc(DVR for the cameras).The employee said because is 16x4 that I can’t stand with all this devices but DONT LISTEN to the Best Buy employees, because the are just sale man.the 16x4 is the bandwidth (how fast downloading) Every channel (2.4, 5 ghz) can stand up to 100 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice dual product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an outdated modem and router. It was easy to set up and it works well for our needs, which are simple browsing and video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great router and modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was so easy to set up. After the unit was first turned on, I had all my equipment up and running in no time. It works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cox internet is a pain but since I bought this expensive thing recommended by a best buy associate, the internet is working without rebotting every day

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed has increased since I added this modem but I'm still having trouble with my cameras I'm not sure if it's a modem problem or camera problem.

    I would recommend this to a friend
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