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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,477 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does everything we want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the invidia shield. We can do everything on it. We have been having it 2 yrs now. Still working till this day

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet speed was slow with the modem i received from cable provider. Bought this modem and everything worked great, no lag or buffering on any of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great item, buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No complaints at all. The four ethernet ports really come handy.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great modem/router with good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem/router with good range in a 2 story house. Expected to have to purchase a range extender; didn't need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old modem suddenly failed. We choose this with the help of a best buy associate. It was a great decision. It was so easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Had it up and running in a very short time. Is working very well and resolved the problems I was having with my Comcast service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for those who want to eliminate the fees from your internet provider. This unit will pay for itself in less than a year. Easy to use, just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our router for 5 years and it's been great. We've not had any issues at all and it's still going strong

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great router and modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was so easy to set up. After the unit was first turned on, I had all my equipment up and running in no time. It works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed has increased since I added this modem but I'm still having trouble with my cameras I'm not sure if it's a modem problem or camera problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mid priced Modem/Router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router was moderately priced and easy to set up. It functions perfectly for both my computer and tv requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cox internet is a pain but since I bought this expensive thing recommended by a best buy associate, the internet is working without rebotting every day

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great cable box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this cable box is fantastic wifi is the best works anywhere in the house fast and dependable would bye again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice dual product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an outdated modem and router. It was easy to set up and it works well for our needs, which are simple browsing and video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    home router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, compact, easy to setup work very good in 3 floor house and Wi-Fi ranch is good

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem that Comcast was not working to well i bought this modem from Best Buy and it works great better than the Comcast modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i read and watched reviews and videos of this net gear router modem. i like it a lot i do a lot of watching videos and surfing does an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worked well for us.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for us and pays for itself in about 10 months by eliminating charge on wifi bill for using their equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dumping my land-line, I was looking to buy a modem/router that had a minimum of four network connectors on back and had good dual band wireless capabilities, without breaking the bank. This was one of the few that met my criteria, and fit the bill. It was easy to set up and I got up and running in no time with little effort on my part. I would recommend this to anyone who wants to own their own modem/router without having to lease one from their cable company. This will pay for itself in 15-16 months. Hopefully it will last a few years more than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router couple years back and worked great. I've since given this to my parents and its still going strong.

    I would recommend this to a friend