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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 6,477 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works greay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped internet run much quicker. Was having lots of trouble with slow service and this was recommended and so glad we got it. The problems have stopped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and takes up little space and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Modem Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this an replaced my ISP modem router. Instantly saw faster more reliable speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great combo when upgrading.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent upgrade to my internet speed required a better modem. I bit the bullet and bought a combo. Excellent choice. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this NEATGEAR 77 to own and help rid of rental fee through cable com. Works as we hoped for! Best ever, great coverage in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is faster than my prior Netgear. The dual router/modem is best as it can save money. I do not have to rent the modem from my internet company any more

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews and asking some friends, they recommended this. Great range and have 6 different things connected by wifi with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on a recommendation from the Time Warner Sales Rep inside Best Buy. It works great in my two story condo and I have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace the rental from my internet provider, and purchased this. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the garbage I was paying a monthly fee to my internet provider for. Set up was easy and the speed across multiple devices is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is excellent and better than Xfinity box, saves rental money Definitely recommend to folks who want to replace comcast rental modem/router

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Long range roter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router. Way better than the junk that AT&t installed. I actually get performance from the other side of the house now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It works a lot better than the time warner box they give you. Plus I own it now rather than renting it from them everymonth. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to set up. No problems at all connecting items to the internet with this modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will have no problems. My last modem was rented from the cable company and I often had to reboot. Since I switched, I have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good reliable modem/router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. So far, very dependable with only problems being the internet itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with comcast and saves on equipment rental fees. easy install and setup. strongly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Fast speeds. We use it for Internet on 3rd level and have a router/modem on bottomed level. Full fast connection through out the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem/router works just as the box said it would. Plus it saved me $12 a month from my former cable provider! Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the whole house, keeps up with the demands of kids, cell phones and laptops. Combined with xfinity wifi, download speeds are super fast!

    I would recommend this to a friend