Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 6,477 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product we bought it to use in our cabin and have been very pleased with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Good !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a year and it is perfect for the 100mb A/C band range on multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase. Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get out form under the Cable company rental of your modem. This device is easy to configure and works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised most Pleasantly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to install the Internet Cable Modem and actually try it out for a short while before posting a review. I'm very pleased! I had read about the Best Buy offerings in this area, and honestly was rather confused. The Customer Service Rep did a great job of steering me to an appropriate, cable company compatible modem that would more than meet my needs, and I must say IT HAS INDEED! Now if I could just get the CABLE company to perform so well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, no concerns!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no concerns! The modem works flawlessly and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    SO far, so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router/modem is great! Working perfectly. SO glad to return the TWC modem and get credit on my monthly bill.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome product for home use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a great and smart purchase. We have many devices connected to this modem and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product replaced the cable co. router. Connected four products in just a matter of minutes. Smooth streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned two of these and never had an issue with either. Easy to set up and NETGEAR Genie is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the comcast modem that I was paying for. Works well and great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok it works . Easy set up . Compact size . Just ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 2 out of 5 stars

    Inconsistent connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put out good speed and was a easy hookup with Xfinity but was extremely inconsistent and constantly dropping WiFi so I had to return. Bought the Netgear AX2700 and am very happy with that one. Bit more expensive but worth it ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast compatible so no grief from them with the purchase or setup. Easy to setup too! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this router, it was easy to hook and I have not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router modem combo.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the router, modem combo. Eliminate the haste of of trying to get them to work together when bought separately.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I no longer have to rent equipment from comcast. Works perfect, saves me money in long run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has a great do it yourself network. Easy setup and cheap. Great support you can go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great gateway router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice cable modem gateway. The app is a great plus which gives you more features. The range is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    New modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well with COMCAST. Have not had it very long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this item for about a month. I'm very happy thus far, it works great with my newly acquired Xfinity.

    I would recommend this to a friend
Sponsored