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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 6,477 reviews
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing is that I can shut off the wifi with the push of a button. The rep at the store said I could do it from the Genie app, but I tried it and this model doesn't seem to work that way (and the box and the instructions did not claim that it could). My disappointment is that I bought this model in part because it was supposed to provide excellent wifi coverage, but I haven't seen a significant improvement over the generic unit I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router and cable modem has done an excellent job. Easy to set up, easy to connect, and secure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it does its job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is on the opposite side of the where my router is and this thing was able to help with the wireless connectivity. It does drop signal at times though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem, worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my modem recently and took this unit. Works great with comcast Xfinity Internet. WIFI Range is more than enough. Easy set up with Comcast over phone. Overall this has proved to be a good solution as a cable modem and router. But with all that said, recently I have started noticing that the 5GHz signal completely stops brodcasting sometimes atleast once in 36-48 hrs. Then once I restart the modem both the signals 2.5 and 5 GHz. will come up. One star less for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install very fast wifi and love the small size 2 in 1 product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi and Direct connection awesome. Does great service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router/modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by store personnel who was very helpful. The combo is very powerful with no more dead spots.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router, had no problems with set up. Love that it has 3 bands with even a guest network.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does the work, I do recommended this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this router/modem. Easy setup. It also 4 ports in the back, which is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product with my eyes closed not knowing anything about it, installation and setup was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even have to use a extender upstairs anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really nice modem for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem. Easy to set up. Handles wireless signals throughout our 2,000 sq ft home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good signal strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really satisfied with my upgrade! This beauty here covers a great portion of the house without any delays!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this modem to be pretty easy to set up and provided great service with Comcast Xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Product works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product, works great over a large home, and without any extra signal extenders.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it’s supposed to do. I’ve had it for over a year and never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prodcut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect in my 3 bed room house. Never have an issue with connection or WiFi simple set up

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    it's so powerful for everyone' home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's so powerful for everyone's home. and it gets huge extended at home.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet works in my whole house. My house is large 3100 sq foot. No extender needed

    I would recommend this to a friend