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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,477 reviews
  • Pros mentioned:
    Performance, Speed
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the performance of this modem/Router is very good. Some times I face connection issues. I had to restart the device and every thing will be fine. Internet speed is good and I would definitely recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great product and value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a secure, high performance router and modem in one. For a good price and this one fit the bill and handles my 150 MBps traffic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Wi-Fi signal. Set up was fairly simple. I like that I can choose different channels for the Wi-Fi so there is limited devices per channel. So far it is working well with no issues. I actually get 3Mb more of download speed over what my plan is for. It may or may not be the router, but I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had a problem of the router and modem slowing down or completely stopping, so I went ahead and tried this solution and it stops all problems of the 2 machine communicating, because they are now one and the same! I have had it for a couple months now and have not had anymore issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Optimal modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and speed is enhanced throughout my home.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was used to set up wifi with infinity service. This was the first time I was setting up the internet with comcast. Following the instructions it was very easy to set up and I had internet within minutes. I live in a 1100 square foot condo and the range is great. I have the computer in a back bedroom and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Very good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to get rid of my rental fee from my Internet company. I had no idea it would make my online browsing this much faster. And very dependable. I'm very happy with the new router. And at a very reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure the price fits the performance but this modem is definitely adequate. The strength of signal was my greatest concern when purchasing a modem. This antenna does fine on the main floor of the house and even outside the house. Unfortunately its ability to send a signal to our basement is lacking. I still have some adjusting to do to find the best place in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    best router/modem ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem. Extremely fast. Very reliable. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great performance. Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to set up. Great range/signal. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price and easy set up for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very strong signal. easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong signal. easy install and setup. nice look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good WIFI modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced (upgraded) from an old motorola surfboard SB5100 with this AC1750 unit. My results after 2 months use follow: 1. WIFI coverage is great thru the entire house. 2 Only one drop of cable connection. Our old modem would drop connection almost daily. Pleased with the user interface and setup was easy. Got rid of TWC's monthly rental too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wifi speed is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's really nothing bad about this router, it does what it needs to plus more! Handles the speeds that xfinity has to offer and don't have to pay them a rental fee to use one of they're routers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent and Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally was looking at cheaper models, but this particular unit came up multiple times and after more research, it seemed like it would be a great investment at the higher price point. After moving into my condo in early 2017, I purchased this unit for Xfinity high speed internet and its been amazingly good for two years straight. Plus, since I'm not paying the $10-12 a month on the rental charge for a modem, it basically pays for itself a little over a year later. Basically then, that $10-12 a month you're saving can now be put toward getting yourself a Netflix subscription or something similar - all in all, this is one of those things it pays to just bite the bullet and buy one yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great Modem Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, very easy to use. Connects to Internet awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the best, great connectivity and speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Stay Away

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem/router two years ago and this weekend I finally had enough of it and went and bout a new separate modem and router. This this was nothing but trouble for me. I’d like to think that I am tech savvy, but this thing frustrated me unlike any other device has ever done. Starting with the set up it was a nightmare. We called our internet company and the internet was fine so we knew it was the router. It kept freezing and was so glitchy. Continuing on for the next two years the internet would always be buffering and the speed was not as fast as ot was supposed to be according to the product specifications and our internet plan. The last straw was when the 2.4 GHz internet just disappeared. I did everything to try to get it to come back up. Again, I contacted the internet company and everything was fine on their end. After hours of messing with it, re booting it and returning it to factory settings I went and looked for a new router and modem set. Setting up the two separate devices was way easier than messing with this. They both have apps and my internet speed is way faster even with a home full of smart devices. My internet speed is actually faster than it’s supposed to be now. Would not recommend this. Stay very very far away from this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good range and speed......easy to install.........

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pretty Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was new to buying a wifi router / cable modem. I did a little research before buying it. I am very happy with my choice. This is a complete package for router and modem requirement. Netgear is not just a brand name but it also have great performance!

    I would recommend this to a friend