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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 6,477 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. All my electronics connected without any problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems and fast speeds. Have had for well over a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. The speed is awesome even in 3 story building when kept on 1st floor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router/Modem together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a router/modem combination. This one works well. I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast! Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router/modem I have owned. Connected instantly with my wireless adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Works great after firmware update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router has good range. Make sure you have the latest firmware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good router, little slow modem when both wifi and internet being used. does work well with cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is fast and doesn't seem to have issues

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Easy hook up, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new router it works amazing, never get kicked off and not big and bulky

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great Router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range. multiple devices could be connected easily to wifi but still good signal...good device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much quicker than my previous router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my previous router. Great price. great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Works well when it works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up, but the 2.4 channel kept disconnecting. Devices could find the signal, but were not able to log on until the router was reset. I had to reset several times a day. Since it worked after being reset customer care didn't diagnose any issues. This one also had weaker signal than previous models of the same device. I decided to return the device after 2 weeks. Please note that the generic answer to updating firmware is to use the Genie app. This was told to me by customer service, but the only way to update firmware on this model is to have the ISP do it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Frank,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will use again and again. And will recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect router/modem for use with cox internet! works very well, has good range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear Router working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear Router was easy to set up and is handling all my home network needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best netgear router ever I would recommend this ro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet is so much better since I bought the netgear router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy set up! Definitely worth the costs!!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    New Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Perfect for a first time home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Easy to plug in and go Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get started. Works great with our cable provider and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It gives me better speeds than any other router that I have owned.

    I would recommend this to a friend
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