Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 6,477 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, hooked up and have not had any problems with it!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Uses well, sometimes doesn't connect, but pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome router/modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, handles multiple devices attached and doesnt slow down on spped

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    best gear ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My enternet works great. My family loves it. It works great in two story houses.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Router giving you the chance to buy not leas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just as powerful and gives you the latitude vs. leasing.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router modem basically doubled the range I was getting from my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Not bad for cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a few years ago and am still happy with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Got the job done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router modem combo with good range. Setup was a snap.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cable Modem Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this cable modem router with Time Warner / Spectrum I have 300mps best speed they offer. Router was working fine for first month but I just had to send back to Netgear after several trouble shooting calls to them. The DS light kept blinking in the last week kept getting critical errors in event log. I'm hoping for better results with the replacement router they are sending me. Which by the way I had to pay for postage to send the router back to them even though it's a bad router so I was not pleased with that. Overall I was pleased with output from wifi signal no lag when having 4-5 devices connected including 2 PS4 s one wired and hardwired. Pleased with netgear genie app that gives you complete control of the router so you really don't have to log into router via PC or laptop. Anyway I'm staying positive hopefully replacement router works with no glitches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless operation with Comcast. Very happy with the speed and connection provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    only one to buy if use twc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the modem router you have to get to use time Warner cable it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Combo Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good box for the money. It is simple to admin and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Cable modem and Wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd cable modem and wifi. I am very satisfied with its performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me wifi. But if my review must be 50 characters, I may not want to review it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I AM NOT A TECH WIZ. SIMPLE INSTALLATION.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT HAVE ANY PROBLEM INSTALLING THE UNIT. GREAT INSTRUCTION AND EASY TO MANAGE.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up connected easily with Comcast and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with great price and good quality will recommend it to a friends

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get started up. Sick of renting equipment from cable companies.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Outstanding products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product to all buyes..worked perfect right out of the box...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, easy setup and made a difference right away

    I would recommend this to a friend
Sponsored