Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,477 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. I used to rent a wifi router from Comcast and tripled my speed by switching to this unit. The best part was Comcast completed the setup over the phone. And I save $10 a month by not renting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Happy with Cable Modem Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up for WOW cable. It gets better range than the one provided by cable company and can be used with most major cable services.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great speed,great service for my type of work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know very little about computers but I was able to set this up and run with very little problem. If I can do it anyone can. And so far it has worked better than any other one I have owned. Would highly recommend trying this router/modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router for multiple users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The dual band allows for more and quicker access for our multiple platforms, phones, tablets, tvs, printers and laptops. Press the WiFi button and you're connected, couldn't be easier. WiFi saturation is high and load speeds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In need of a router I was sent a link to Best Buy's page and to the NetGear router. After reading the already posted reviews I was sold! I wasn't let down. This is a great router, easy to set up, and does not take up much space. It also has a sleek appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad and I we were looking for modems. That were compatible with time warner cable I saw really good reviews for this modem. When we went to the store an employee helped us I forgot his name but he was really helpful. Now are internet is faster than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good cable moderm

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is super fast and cover all areas in my home. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Great All In One Tower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the motorola series brand that Comcast uses but for like 4yrs , but because of the demand my modem was not giving off enough WiFi signal, signal kept dropping etc and the range from one room to the other was so poor. But this is a fantastic buy, had bad weather in Fl with the rain thunder etc...and it was still working like an OG, unless Comcast headquarters loses power then that is different . Had it for just under 2 months completely happy. Netgear is also a great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best router modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gone through a variety of modem/router combinations of the years, and this is by far the best. Better yet it is all in one modem and wireless box making it easier to set up and manage. Thinking of buying another for my other home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A better router than your ISP gave you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually leave a review but I feel like having various opinions when buying a router is essential to getting the right one. So, I will start with the fact that I am, by no means, a networking expert. I am just someone who has had a computer since I was 10 and has learned all the run of the mill troubleshooting tricks. This router/modem has a nice design, it's light. It's not going to give you the full 300mbps speed but I'm sure the modem your ISP is giving you a lot less speed for the same money. My only gripe may be is that I've have had to reset it a few times already since purchase and too frequently the Internet is very laggy. I know the device I'm using is a factor. I get a faster speed on my iPad than I do on my note 4 or Asus laptop. So, there's that. All in all, good purchase on sale because it's better than getting hustled by your ISP. I'm not so sure I would pay full retail for it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable router, have had it for quite some time with no issues. Plenty of Ethernet ports for wired connection. Separate on and off button to quickly reset if WiFi is slow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but must be boosted in a 3 story house. We used eero for the boost and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    increased ISPs speed, eliminated rental fee...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gateway - only problem is that our bundle included voice, and this unit doesn't support it...but who has a landline these days? Perfect for both a connection range and speed boost as well as eliminating rental fees for a cheap router/gateway from an ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cable modem to replace comcast modem router. Does its job and you can find it on sale. Netgear support is not god after 90 days and will try to charge you for support so maybe you should consider the best buy warranty plan.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Much better range than cable company issued

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was easy to setup and works great. The router / modem provided by the cable company did not give us WIFI in the basement but this one reaches everywhere. Even 20 yards from the house

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Nice unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous mailings and emails from my cable company telling me I needed to upgrade my modem, we bought this wireless router/modem. Works fine; can't tell any difference from my (much) older units but it is nice to have them combined into one single unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Get ahead of the pack!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple device to install and set up!! Great connectivity, preformance and reliability! The best items DON'T have to be the most expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It is actually pretty nice modem router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is actually pretty nice modem router which fits most of your needs. I hope everyone will find it useful and have fun with the high-speed internet. BTW, it is 100% working with Time warner cable. No additional question to be ask, just take it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Solved my problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my arris dg860 from twc located in my basement, finished with a grid ceiling. All brick ranch home and smart tv would not function upstairs nor would my Roku in another room and no wifi outside at all. Easy install and a quick call to twc and I was good to go in minutes with the net gear app. Every device I have now has max speed inside and out. Tvs now stream perfectly both at the same time. Should have done this a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with the internet connection in the house so I decided to purchase a new router/modem. This was the best solution to my problem. We are connecting 2 video games, 4 tablets/computers and a smart tv and everything works fine.

    I would recommend this to a friend
Sponsored