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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 6,477 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great home modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works very well in my home. So much better to purchase my own, rather than renting from the cable company. Wish I would have purchased when I first had my Wi-Fi installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, but wish it had beamforming. Great signal

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Useful and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and its perfect with time warner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been paying Time Warner for years for a modem lease. I finally got fed up with the waste of money. Although this unit costs more than I would like to spend, it's working as intended. I haven't noticed a difference between this modem and the Time Warner modem that I returned. Plus, no more modem lease fees!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy my own modem and not rent from Comcast. This is faster than theirs and coverage is better in my home. So glad I bought this one. Will pay for itself in about a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router sends a good wireless signal to all my devices. Our desk top is several feet from this router and always has a very good to strong signal. Had a smaller one at first and it did not have a satisfactory signal. Exchanged it for this one and am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm completely satisfied with this dual-band WiFi modem/router. Installation instructions were simple and easy to follow. Product works much better and more reliably than my previous router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems for once with a router, easy connect..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router/Modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been operational for about three weeks. Working great, speeds increased from the old router and modem. Easy to set up, was up and running with my cable provider very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great area coverage!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 2500sq ft home it covers the entire area A+

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great--very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to combine modem and router. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy upgrade to my home network. Router works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Xfinity Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/Router is just what I needed. I was having problems with the Xfinity Modem/Router connecting with my new dell computer. This solved the problem since I have numerous devices connected to wireless. I can connect using 2.4 or 5 with no problem. I was real tired of renting the expensive Xfinity Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great wireless router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup works great. Would recommend for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a good modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router combo was easy to set up and the signal is batter than the two pieces of equipment it replaced. I have not had any problems with the modem/router since I installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better performance and saved me $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit surpassed the signal strength and performance than the comcast router i was paying $18.50/ month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s great! However it has to be factory recent every 6 months which is annoying

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Tom22,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Was perfect for home modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect for home modem router. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super easy set up, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the sales staff and they were spot on. Great product, easy to set up and fast speeds. Why have your cable or phone provider do it when you can do it yourself

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works better than the Comcast one were renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than what Comcast rents for high speed

    I would recommend this to a friend
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