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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,477 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ez setup and strong signal. Works as promised and there was step by step instructions available. Probably most are like this, but I can just say no exception then here with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router about 1 month ago at a Best Buy store before review. It has served me well and have no complaints about it. My internet works flawless in my house. There has never been any Wi-Fi connection problems in any area of my house (1900sqft). This is from a user who plays games on apps every so often but not a huge gamer that requires a lot of bandwidth not sure how well it would do for that but I don't think it would have a problem. As far as surfing the web, streaming video, and everything else it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves Money at great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the router to save money on my internet bill. once i activated it I wasn't so impressed because streaming movies the audio was off from the picture. but after using it on my tablet for movies i realized it was a issue with my laptop. now we are all connected with several devices and haven't seen any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just four stars for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, this router seems to be working pretty good now. Although, in the beginning I wasn't sure so sure about it. I got new internet service with Comcast and they recommended this router to me based on my Internet usage habits. Meaning, how much movies I stream, how much video games I play online, downloads, and so on. This router struggled a little bit in the beginning and I experienced some lag while streaming movies but I'm not sure how much of that was the routers fault and how much of it was the fault of my new service provider. I would recommend this router though, as it is better to buy one of your own rather than rent one from your Internet provider. You will save money over time.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Good 2 Go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good for the new house. Definitely covers a wide range throughout the house and supports all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this cable modem for over a year now. It seems to be working well. It is faster and more powerful than the one provided by Spectrum. I have not had problems with it. The only downside is from Spectrum. I had to keep their modem for my phone service so I have two modems running, taking up table space. I had to go through them to set up the service so both would work but I no longer have to pay their monthly rental fee for their modem. Unfortunately, that hasn't really saved me money in the long run since Spectrum has raised it rates multiple times! At least it is a faster, more powerful modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear-AC1750 Dual Band Router with DOCSIS 3.0 cable modem was very easy to set up. Reception in all 4 bedrooms are great. Everything in the house runs much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after getting advice from the bestbuy kid on the floor. Plugged it in after getting service with xfinity (which I paid for and got in BestBuy at the same time). I was riding the information super highway within 10 mins. Had this router for a few weeks now and had not had one single issue with it. Was very easy to set up out of the box and I’m very happy with it so far. I’d advise anyone to pay the additional $20 for the extended warranty. These devices are only returnable to the store within 14 days so do the smart thing and get it. Routers and such seem to fail easily so the warranty is a risk insurance!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing but "WHAT AN OUTSTANDING PRODUCT", I have a 3 floor house, always had problem with my Wifi, little to no wifi in occasions. Bought this product and WOW instant improvement. It exceeded my expectation. I have 2 tablets, 2 smart tvs, 2 chromecast, 2 cellphones, one Ps4 , one laptop, one desktop and two security system all connected at once. Incredibly my Internet speed (WIFI) did not drop NOT EVEN ONE POINT! Now I have connected via Ethernet 1 smartTV, 1 security system and my desktop and still no drop actually me Ethernet connection increase. NOTE: Before purchase make sure your Internet company allows this router to be use with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Other than when I called comcast to set it up, they weren't able to receive a signal so they wanted to send a technician. I had no time for that, so I tinkered with it. Unplugged it, plugged it back in. Waited a little bit and it worked fine. I haven't had any other issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    save money and stream with my own cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dual stream much faster and no extra fees from leasing at Spectrum setup is easy and it even has an app i use to see the network on my ipad or iphone.....its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER THAN THE ONE SUPPLIED BY COX CABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem / router works great. We did have an issue getting this set up and you will need a cable splitter to hook up the separate modem for the phone (free from cable company). But overall this works a lot faster than the modem we had that was supplied from Cox cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to avoid recurring Spectrum monthly charges. Working great! Great streaming from Netflix and other online sources. No buffering with a direct connect. Wifi connected computer and smart tv's in other rooms working great as well! Very happy with replacement!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 4 out of 5 stars

    Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that this is by far one of the best routers I've ever owned. The range is excellent. I live in a three story house and still receives full bars no matter where I am in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Sleek and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works like a charm. Just plug in and go. A great choice when you want to cut out the middle man and save on the monthly rental cost from the isp. Super fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 4 out of 5 stars

    Wireless router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment to keep cable companies from sucking more money out of you than necessary. It was easy to install its range is spot on for a 2 story home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Router/modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to save the $10 a month rental fee from Xfinity. This item was very simple to set up and works just as well if not better then the Xfinity rental.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may have been a manufacture defect or some kind of incompatibility issue, but it wouldn't set up properly with my time warner cable services and returned for a full refund. I do however have a different model same brand that does work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Fast and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy as pie to set up and everything is running smoothly in the house. The range for the wi fi is good in the house and no problems with a finicky router. Speed works for gaming and Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    This is a excellent wireless modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Comcast wireless modem. My new wireless modem blows the comcast one away. The range, speed of the new modem is crazy. I should have swaped out years ago.

    I would recommend this to a friend