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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6477 reviews

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Rating by feature

  • Connection Quality

    Rating 4.0 out of 5 stars

  • Performance

    Rating 4.1 out of 5 stars

  • Setup

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the Dual-Band AC1750 Router with 16 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and reliable WiFi. Many appreciate the improved range and signal strength, as well as the generally positive setup experience. While some find the device larger than expected, the overwhelmingly positive feedback points to a generally well-received product. A few users noted occasional connection issues, but these were infrequent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,477 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to set up. I was expecting it to improve the wifi coverage in our home since it was replacing a 5yr old model, but the improvement was very small and unfortunately our wifi speeds seemed to have decreased slightly since installing it. It hasn't been extremely significant, but one of those things my family has noticed once one person mentioned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know a lot about modems and routers so I did a bunch of reading. This one got great reviews. I've been using it for two months and really like it. I have Comcast Blast package and I never have delays in my movies or computer gaming. I just wish I knew how to set my phone up so what would automatically connect to the 5G rather than the slower speed 3G.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to install and has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, range is more than I needed, very fast. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this the very best on the market? No. But for the price, it has great range and after a month I've yet to experience a drop in signal/service. Bit of advice: Plug into a surge protector. After a storm, the initial purchased router would power on but it wouldn't send out a signal. Got it replaced and the replacement works swimmingly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed and reliable coverage all over my house!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem that was faster. I have Comcast and the one they gave me was a piece of trash. I saved 10 bucks a month with this purchase. As for Comcast, they said oh we would've given you a faster modem. Well Comcast how about mentioning the faster modem when I picked up the equipment? Anyway I'm glad I have my own with a 3 year warranty just in case

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router with fast speed. Easy to setup, easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and works good, improved. Recommend friends to buy the item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet speed is very fast. This router is really excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, needed firmware update.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from 20 MBPS with cable company's modem to over 130 MBPS. Cable company had no problem activating router, but had to call Netgear as could not connect to the internet. Logged into router and firmware was out of date, updated in a few minutes and now it works fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/ router was not easy to hook up. I had to call net gear to unblock it for my streaming to connect. Of course it was a tech person with broken english/ hard to understand. Cost too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, easy to install. Really improved my internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This One is good with 2 bands of wifi, easy to úe and install

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. No issues with upload or download speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    This modem/router device is working GREAT so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has greatly improved how our internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since I upgraded my internet speed but my old router did not go pass 20mbs. I also got tired of having a modem and router which is why I decided the combo. Install was easy and the configuration menu is easy to navigate. After I activated it I was getting really close to my specified internet speed. Also my wifi range has aignificantly increased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Updates are hard to get

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but the firmware updates are really hard to get. Netgear used to have the easiest software for updates but I don't know what happen there. There is an app but that does not help at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues right of the box loved it when I set it up really simple you can set everything up from your phone went to plug it in for the most part

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and handles every bit of speed XFINITY puts through it

    I would recommend this to a friend
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