Customer Ratings & Reviews

Easy to install. Happy with product. Product specifications are accurate

Seemed to connect to our router quickly and reasonably easy

Location location location!!! For optimal effect which means no red light on the display, the location of this device is critical. The closer to the WiFi the better.

Fast connection and easy setup . The range is great

I purchased the NETGEAR Model: EAX15-100NAS on June 2022. It was working perfect with the Help Support Chat Team, they were awesome helping me setting it up @ my house. 5 months late my AT&T router went Bad and needs to be replaced. AT&T sent me a new MOTOROLA ROUTER and the NETGEAR NIGHTHAWK Extender is no longer compatible. NETGEAR Chat Support is only good for 60 days. After it expires, good luck trying to get help support. Now! that I'm having issues with the device I'm being GHOSTed with NO response from NETGEAR. My NIGHTHAWK EXTENDER is still under Warranty until June 2023 but, useless to me if I can't use it ($140 down the drain).

I purchased this NetGear AX1800 to replace a NetGear EX6150v2 that had died. Given the rise in inflation since I bought the EX over 10 years ago, the price was comparable. There are no moveable directional antennas, just a one piece unit, which works well and pushes wifi coverage out further than the older unit. It’s easy to get up and running with the NetGear NightHawk app, and like the older model, can be accessed by web browser to setup more advanced features (static ip assignment, device access control, separate SSID names, etc). It’s just been about a month of using it, but I think it’s pretty reliable, easy to setup, and easy to forget about (ie it just works behind the scenes with no fuss).

The Good: This Dual band WIFI mesh extender device can broadcast the same SSIDs that your router uses for both the 2,4GHZ and 5GHZ bands using the same passwords. This makes it more transparent for your devices when roaming through the house. You also don't need to setup another network SSID on each of your devices. It also has good range to reach dead spots in your home. It's easy to setup with the Nethawk smartphone app or using your PC. That's where the good ends. If it works it works but if it doesn't good luck. The Bad: WPS never worked for the initial setup. No error message or logs. I wanted to extend both the bands to reach devices in the far reaches of my house. It is supposed to establish an uplink to your router for both bands and broadcast both bands to your devices. The 5GHZ uplink would establish with Great signal strength then the Netgear end would disconnect. Devices would connect to both the Netgear broadcast SSIDs So all your traffic would only connect through the 2.4GHZ uplink to your router. Again No Logs, No Error Messages, No trouble shooting help. I reset the devices multiple times and ran setup with the same results. I returned the unit figuring I had a bad device. Nope, the new unit did the same thing, so it looks like a bad engineering job and testing certification by Netgear. The Ugly: Poor documentation online, no trouble shooting on my issue. I opened several trouble tickets with Netgear and their responses left me thinking that they don't even read your trouble description. Worthless help. I reconfigured the device using their Fastlane technology where it only broadcasts one SSID, 2.4 or 5 and uses the opposite band 5 or 2.4 GHZ band as the uplink. This works in both configurations. But it defeats the purpose of why I purchased the device to extend both bands to weak spots in my home. So, My take on this is that Netgear really wants to sell you two devices to extend both bands. Very Ugly.

Great speeds, great coverage, easy to setup and does not need an app as it can be done via web browser

It did what it was supposed to do. I had a "weak" signal to my bedroom smart TV and after setting up the Netgear extender it read "excellent" I have nothing bad to say about it. The setup was a bit confusing. Poor documentation. I had to phone customer support. They helped. That's the only reason I gave it four stars instead of five. The App they recommended downloading was just a vehicle for sending me advertising. I removed it.

Bought a 32” smart tv for the bedroom and it saw but would not connect to the network. It connected to my iPhone and worked properly. I moved it closer to my router and it connected properly. Having determined I needed a range extender, I went to Best Buy and selected this Netgear unit. Installation and configuration was simple, and within a few minutes the TV was working perfectly and my other wi-fi connected devices are also working better. Thank you, Netgear!

My NETGEAR Nighthawk router already covers 2,500 sq. ft which is very good inside the house and is set up in a closet near the front door. Initially, I was getting a good signal at the other end of my backyard as well where I installed a security camera. However, after a recent room addition that added several new walls, the signal weakened significantly for the camera. I tried several extenders, but none worked—until I tried this NETGEAR one! Wow, 10 stars! All five signal bars are full, and the camera is working again. I placed the extender in my detached garage, which is between my house and the security camera. My land is about 10,000 sq. ft. and now I have a strong signal in all four corners.

I had no experience with extenders after reading reviews I purchased this one. I was amazed in how easy it was to setup equally amazed at how well it works. I tried relocating the router and it helped but when I put this baby in the difference was amazing. I thank previous reviewers it was you that helped me decide. Super easy setup even for me. One thing I figured out is when you have a dead zone the best router on the market most likely will not give you the internet you are looking for. It needs the help of an extender, this is a very good one. We have a Tri level house router now on top floor. Extender is on middle floor with the same test results in all three floors and all internet issues have been resolved with this unit. Yes I like it a lot it’s pretty amazing.

The Extender was fairly easy to configure to my network with a cable modem and improved my speed and signal however i had trouble configuring it on a different network the instructions i thought could have been more descriptive good product over all.

At first, I was really frustrated with my new AT&T Fiber connection. It would disconnect several times a day which knocked off all my VPN secure connections while trying to work from home. I called AT&T several times, had technicians out to my house at least three times, trying to find the root cause of the disconnections. I finally read an article that said modern WiFi 6 routers will automatically attempt to reconnect with devices that have a weak signal. I thought that this might be what was knocking out my connections. So, I did some research on Best Buy and decided on this unit as the best features at this very reasonable price point. I installed the extender about halfway between my work laptop and the fiber gateway. No more disconnects! So the technical problem that several support people and field techs were unable to solve was simply a weak signal. I was so happy with my first extender that I bought another one just like it to help with the signal for my PS5. I can now stream cloud-based games at full resolution! These extender units rock! I'm really happy to have made the investment to increase the reliability and speed of my network! Everything really is, now, blazing fast and rock solid. Thank you, Netgear and Best Buy!

The range of this Mesh Extender is amazing. I have just 2 small issues. 1.) There is an error in the quick start guide. The directions tell you to plug into the extender and connect to its LAN. Then it tells you to sign into NetGear, but you can't because the LAN has no internet connection. So you must call to get it set up. But my rep, Robert, was excellent. 2.) Though the range is greatly extended, it sometimes confuses the router and takes a couple minutes to connect. Other than that, the benefits of this router far outweigh the two small inconveniences. I recommend this product.

The WiFi extender improves signal strength and speeds in weak areas with easy setup and a compact design, though its range could be a bit larger.

Yes, WiFi extenders are actually worse for your Wi-Fi performance in many ways. But in my case, with multiple walls/hallways between the router and my room, this is a great way to get a better signal (MOST of the time). The setup was very intuitive, the app is great, and the Ethernet port is very convenient especially for those whose computers don’t have WiFi cards or if their WiFi cards are just on the fritz. The price is in a sweet spot IMO for the features you get. There are pricier extenders out there with more features, sure, but at the end of the day it’s a WiFi extender. This one does what you need it to do and does it well. I only have one gripe, which is that the unit is so heavy it can loosen up the outlet you plug it into. Just something to keep in mind.

This Wi-Fi extender works well and is able to expand the reach of my network. It adds a signal bump to reach devices like my TV, which is the furthest from my router, it does give it that extra boost to keep it connected but the speed is lower so it doesn’t give it the higher speed that my router does. So overall it’ll add that little extra reach but it’s still at a much slower speed than the router. So that’s the one cavet that I don’t like about the extender is that the speed is very low when it reaches my target device.

Rock solid performance and simple to set up. My old wifi extender was only delivering speeds around 10-15 Mbps while I get almost 500 Mbps with this one. I haven't had a single issue with it except my kid keeps taking it out of the wall.

The Neatgear EAX15 AX1800 Wall Plug Range Extender and signal booster is an excellent product that I ordered and was necessary since I have number of Wi-Fi devices in my home including garage door openers. It has improved the performance of all my devices.