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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 726 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the EAX15 AX1800 Wi-Fi 6 Mesh Wall Plug Range Extender and Signal Booster for its ease of use, improved signal strength, and extended range. Many users also highlight the simple setup process and satisfactory performance. However, some customers have reported experiencing connection issues and compatibility problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 726 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Extender!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great extender that increased the wi-fi coverage in my house. I like that it doesn't need a power cord yet doesn't block the second receptacle of the outlet. The app makes installation easy.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Quick and easy! Works perfectly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi just got much better throughout the entire house. I used to have an older mesh extender that finally broke, I never knew any different. This netgear 4 was life changing! Super easy to set up and fast. The mobile app walks you through all the steps and in about 10 minutes I had strong wifi throughout my entire house. Having thick concrete walls used to be a major issue, but this has dissolved any problems at a reasonable cost. Was able to to connect to my existing modem router combo.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Updated extender after updating router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I moved it a few times to get a better signal. There are fewer drops than I was experiencing before. If I had done better research ahead of time I would have gone with a mesh Wi-Fi. I’ll save that for next time!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great extender

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a couple of weeks ago, It has worked great, easy to install. The app is great as I can monitor the modem router and the extender.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 4 out of 5 stars

    Is it worth $100? YES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is really good for the price! Recommended same extender to my buddy and he no longer has any dead zones in his house. Easy to install as well, great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    5 star product, 1 star setup app.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the Wi-Fi not reaching our bedroom and causing games to lag. Bought this even though the worker at Best Buy that helped me find it told me it wouldn't work and I'm glad I did. Internet was only giving about 80mbps download speed before buying this and now it has been consistently in the 200mbps+ range. Haven't noticed any lag or issues since. Only giving it a 4 star due to the difficulty of the app and setting the device up but it definitely works boosting the speed. App isn't a big deal once you get it up and running but if you change your wifi name after you set it up, prepare for a headache.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was simple and the performance is exceptional. It automatically adopts the same name as my Wi-Fi network, so I didn’t have to make any changes or configurations on my equipment. Not only would buy it again, but I want a second one to boost the signal upstairs in my theater room.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Extender wifi

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi signal pushes it far enough to were I need it most. It worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to install Wi-Fi range extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Netgear range extender was very simple to set up and has been working well for the past couple of months.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Marij27

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working great It works in our bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a little boost to my wifi in my house for gaming in another room on another floor. Set up was easy, took only 5-10 mins max and it's given me the boost I need for my gaming console. I even have it plugged in directly.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Relief!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I was really frustrated with my new AT&T Fiber connection. It would disconnect several times a day which knocked off all my VPN secure connections while trying to work from home. I called AT&T several times, had technicians out to my house at least three times, trying to find the root cause of the disconnections. I finally read an article that said modern WiFi 6 routers will automatically attempt to reconnect with devices that have a weak signal. I thought that this might be what was knocking out my connections. So, I did some research on Best Buy and decided on this unit as the best features at this very reasonable price point. I installed the extender about halfway between my work laptop and the fiber gateway. No more disconnects! So the technical problem that several support people and field techs were unable to solve was simply a weak signal. I was so happy with my first extender that I bought another one just like it to help with the signal for my PS5. I can now stream cloud-based games at full resolution! These extender units rock! I'm really happy to have made the investment to increase the reliability and speed of my network! Everything really is, now, blazing fast and rock solid. Thank you, Netgear and Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It extends

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extender works well thanks to the Tech who set it up

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had this one. Now I have added one more. Installation was quite simple as I have a netgear router. The speed is good and connection is stable.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    NetGear EAX15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a troublesome area in a portion of our house with our WiFi network that was sensitive to the laptop antenna position within the room. I decided to use a NetGear EAX15 WiFi extended in this room to improve the overall signal strength of our WiFi network in the room. This immediately resolved the issue related to the laptop antenna position within the room. Great purchase and device.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an internet outage in my area and I work from home. My neighbor said I could try to log on to her internet so I could work. I got on but keep getting kicked off. Long stressful day. I needed to be able to work, so I went out and bought this wifi extender. Thanks to the extender and my neighbor, I am up and running. Great product. If it can extend the wifi next store, I can't wait to see what it does for my wifi when the outage is over. Diffently recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked very well. We just needed the wifi to extend a bit further for a security camera. This has made the wifi work great! It was easy to set up and I would recommend this product and will get another if I need it in the future

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    WIFI Extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the app downloaded, it worked great for programming the extender. It was breezy easy!! Great product and works well....

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Easy and good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and it does exactly what is advertised. My wireless no longer does the deadly circle while trying to gather data. It is so nice to be able to watch television using wireless without any lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Until I purchased this product, my Wi-Fi did not reach the entire house. Now I have strong Wi-Fi in each room. Also was easy to setup.

    I would recommend this to a friend
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