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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 90 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.2 out of 5 stars

  • Signal Strength

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nighthawk AX3000's impressive range, extending Wi-Fi coverage throughout their homes and even into outdoor areas. The system's ease of setup and user-friendly app were also frequently praised. However, some users reported connectivity issues, including intermittent disconnections and problems with the 5 GHz band. These connectivity concerns contrast sharply with the positive feedback on range and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 90 reviews
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Advance Whole Home WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easy to set up and now I have wireless coverage to reach entire house and outside grill. Three device allows you to position them through out your home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Satellite drops everyday, FRUSTRATING!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this last week on sale for $200. Installed and placed 1 satellite in my room where it tends to be a deadzone. Immediately my speeds went up which was great, HOWEVER, everyday since I've used this product the satellite loses signal and the blue status light turns yellow/orange. Just last night it happened 4 times in the span of 2 hours while I was gaming with friends. Today, why watching MAX on my Xbox it buffered and lagged again, losing signal twice. I really want to love this product as the install was fairly easy and my speeds have increased, but the consistent disconnect is just too frustrating for me. Mind you, the satellite in my room is only about 15ft away from the mesh router! My house is only 970sqft yet it struggles to not drop. I should have just purchased the EERO 6E PRO, more money but after reading reviews from that product it sounds like the extra money would have been money well spent. Oh well, $200 down the drain... if I can manage to fix this issue (doubtful), I will come back and adjust. But until then, 1 star... try a different mesh system until Netgear gets there stuff together!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Solid router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent router, easy set up. Good range. Doesn't drop connection. Great buy if you can catch it on sale like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Even strong enough to get to the she shed in our backyard. Comcast said their router alone would be able to reach out there They were wrong thank you Nighthawk. Very satisfied. Dan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really surprised with what a different these make adding better connection with my Internet. Really like I was able to put three throughout my house. One in my living room one in my garage and one upstairs!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Go with Orbi or different mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system used to be a great product when I first got it, increasing the range and speeds in certain areas of my apartment for the first 1-2 months but then suddenly our internet started to drop. The app wouldn’t be able to setup the mesh device properly. I would attempt to set it up multiple times but my speeds were never the same and the router wouldn’t be able to connect to the satellites. TL;DR The mesh system is great out of the box but after a month or two, you’ll start experiencing issues. Longevity it is not a great investment and Netgear needs to pull this product from shelves

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Setup, Speed

    Rated 5 out of 5 stars

    Easy setup and great performance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is my second mesh system I’ve bought and I’m still impressed. I bought this system for my parents who needed to have their home internet upgraded, and this product was a quick contender to fix that. The system is easy and quick to setup, no headaches at all. And once everything is up and running, the speed we got, and the range was absolutely incredible. Definitely something to have if you need that widespread wifi coverage at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great Mesh System at a good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up but if you have a router from your internet service provider (ISP) you may need to have your ISP put the router in bridge mode to make the system work. This is my second Nighthawk system, left the old one in the old house for renters, was able to use that router directly into the ISP modem and my ISP didn’t give me a router. Same ISP but they changed their software for new installs, be ready to call them and have them run diagnostics from their end if you don’t get the system working right away. Once set up has been running without a hitch. You can also download a Nighthawk app through Netgear that lets you monitor your mesh system and all devices on the network.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Wifi reaches where we need it now!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install, setup and connect! We have tried other options to stretch our wifi reach but failed. This extended the radius of wifi availability to exceed our needs. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Nighthawk by Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best Wi-Fi router I've ever bought and been totally pleased with the coverage and speed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before switching to this I was using Xfinity equipment. All I had in this house was a single modem/router unit in my living room. I wish I would have spent more money I think. I have many 2.4ghz items that don't want to stay connected despite the fact there is a satellite within 10 feet or so. Most of those are controls for my saltwater aquarium that never had an issue before. I seem to need to reboot the router biweekly as by that point at least the satellites keep dropping signal. This house is really not that big to be having issues staying connected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Nice Mesh system for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this mesh system is not as strong as my previous system even though it should be according to their specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Optimal Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. Works seamlessly all through-out our home. Performance is far better than other net gear routers I’ve used.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Mesh Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal not as strong as expected across all systems

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It works very well and keeps my internet speeds up all over my house

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still working on liking this router system. The coverage seems good, but it disconnects from the wifi frequently and the Nighthawk app is glitchy. Overall, I wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works But…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return these because they weren’t compatible with my router.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Dell is the Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Mini Windows 11 Computer is great! It was easy to set up and it does everything a regular size computer does. It’s only limitation is exotic games. Even better was the BestBuy service and support.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great for a older home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my older beach house where the block walls make getting wifi everywhere a challenge. Now the whole home is covered and we cann all get online when we even had cell service cutouts before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but not for me right now.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, just don’t work with my other products. Customer service was fantastic with the exchange for another NETGEAR Night Hawk. Wish this would have worked with my other setup. I have friends who suggested it and I saw it in action at their business!

    I would recommend this to a friend
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