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Customer Ratings & Reviews

NETGEAR - Nighthawk AX4 4-Stream AX3000 Wi-Fi 6 Router - Black-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 27 reviews

  • 20%
70%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 27 Reviews
  • Rating: 4 out of 5 stars

    Good Router for the price

    Posted
    WesC
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'll start with what I feel is good about the router. Superficially is looks good and compared to the RAX80 I feel like the indicator lights are in a better place to be seen. The auto channel selection picked a good spot where there was less interference from my neighbors and I've had issues with other routers in the past where this was a problem. Netgear's Readyshare is nice and I was able to plug in my hard drive without issue and it was immediately available. The speeds I tested were correct in 5 Ghz band but was about 2/3s the speed in the 2.4Ghz band. Without some additional research I'm not sure if that is normal or not. The guest network works and was easy to set up and the Wi-Fi password can be shared with a text (or other chat app) or QR code. The website is chock full of settings like OpenVPN, port forwarding, and the aforementioned Ready share settings. The signal strength is very good, a little better than the Google mesh i also have. Overall the good bits are good but here's some issues I find, especially when comparing it to the Google mesh network I have. The nighthawk app needs some work compared to something like Google's WiFi app. I had issues getting speed test to work and even connecting at the beginning seemed like a problem trying to disconnect from an old nighthawk that was set up. The app lacks port forwarding and doesn't feel as 'clean' as I would hope. It's hard to qualify the feeling but I prefer the flow of the Google app. The router doesn't do 2.4Ghz and 5Ghz on the same SSID which would be nice given the Google mesh I have does that. It has NetgearXX and NetgearXX-5g. Aside from these issues in my home I think if you are in the market for something with a lot of customization this could be the product for you. If you need basic stuff without a lot of advanced customization then maybe something else works, unless this is in your price point then you can just ignore the advanced options. The device doesn't do a mesh (that's Orbi) so my home floorplan works against it. Hopefully Netgear looks into the Nighthawk app and does some upgrading there and I think the overall experience would improve. I was provided this router by Netgear as part of the First Look Review Program but all positives and criticisms are my own.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent

    Posted
    Rolldawg
    • My Best Buy® MemberMember

    Have had this router for about 4 days. As someone else mentioned, the set up isn't flawless. At first, it seems as if you have easily set up the router using the app, but low and behold, you need to reboot here, configure there. After a bit of confusing time, I managed to get the wifi active and working. Now the fun part. With the wifi working, it started to drop, and the speed no where near matched my older TP Link. I have 100 MPS with Cox, and was getting between 10- 25 MPS with this router. After calling COX to confirm my modem was active and not loosing connection, I determined it must be the router . Long story short, I had to login to the Netgear Admin login on a PC and change the IP from static to dynamic. I think the router was renewing the IP and causing the connection loss. Also, I enabled QOS. Odd that it's not set by default. Overall, now that the router is stable, the coverage is crazy good, much better than my TP Link, and even Google WiFi. I can be out at my sidewalk and get WiFi great. The speed is pretty solid. I'm averaging about 120mps. Again, I only have a 100 MPS with Cox. Would I recommend the router? Nah, there's probably better, easier routers for less. The router physically feels cheap, and low budget. The Nighthawk app sucks, 80% of the time it can't connect. Also, the app doesn't let you do advance features so you have to use the desktop.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Option for the Newest Wifi Specs

    Posted
    ldjarmin
    • My Best Buy® MemberMember

    While not without its flaws, this is the most cost efficient way to get into the newest AX/WiFi 6 in a router on the market today. Here are some pros and cons. Pro + Sleek look will really stand out when you want it to but can also easily hide in the background due to its black finish. + Fast speeds! This thing can pump out some serious bandwidth to your devices due to the newest technologies. + Set it up and forget it. Once you get it set up, it should consistently work great for you without having to futz with it all the time. The best technology works with you and for you, and this is a great example. + Cheaper than other AX/6 options. Don't overpay for the new technology. Cons - Expensive (even if cheaper than other options). You can certainly find cheaper routers if you don't need the specific features of this model. - Setup can be labor intensive; it's not plug and play. - Not many end devices (phones, computers, etc.) even support AX/6, so it may be overkill right now. So, overall I think this is a great router that will get you blazing fast speeds and will future proof you for quite a while. It may be overkill for some so take that into consideration, but if you're excited about the features in this thing don't hesitate. I received this product to review as part of NETGEAR's First Look Review Program, but the opinions expressed in the review are solely mine.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Sudden Death Syndrome

    Posted
    PaulM
    • My Best Buy® Elite MemberElite Member

    First off I’m a big Netgear fan and am currently usIng a Netgear Orbi system which has been great from the get-go. Very fast, great coverage, no reboots, it just works. The AX4 on the other hand is a complete dog. Setup was difficult at best, very buggy, wouldn’t connect to internet or complete setup without multiple tries to finally finish. When I finally got it up and running, made a few minor changes and updated the firmware it worked OK but did experience wild inconsistency in signal strength all over and very poor range. I did test it with a Samsung S10 which does have an AX WiFi modem and while it was very fast in the same room as the router if you moved more than 20 ft. away the signal would drop off noticeably. AC clients were also slow and unreliable. Then the AX4 died after 12 hours. No led lights, won’t reset, won’t power on at all. It’s going back today and until Netgear gets it together with this router I would advise to stay far away from any purchase.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Poor

    Posted
    CmdrKeene
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    set up took numerous tries to complete, the Android app failing most often. Set up was easier using the webinar face from a network cable computer, rather than using the phone app. had to factory reset it more than once, and open a support case because it would not save any settings. Once it was finally set up and working, it requires a reboot every 6 to 7 hours or all connected clients have no wifi. and rebooting takes 10 minutes minimum, it's not a quick reboot at all. This thing is so drunk, I wake up every morning and every device I have is disconnected from the network, with a Wi-Fi error. Google Pixel, Surface Book, iPad, nest, everything just disconnects from this Wi-Fi router if it is left on for more than 5 to 6 hours.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst router I've ever had to use

    Posted
    Camry2731
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've had so many problems with this thing I could type a novel. From it just not giving off a signal entirely, to it endlessly flashing a red led, to weak internet speed and where it'll even give off a signal but no devices can connect to it, etc. I've exchanged this unit twice now and I'm still experiencing the same issues. At first it seems like everything will be fine, however, mess with one setting in the router and the whole thing just dies and the only solution is to completely factory wipe the thing.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT!

    Posted
    eekmwk
    • My Best Buy® MemberMember

    The router was super easy to set up and get going. I love the app and the ease of use as well as the various features. I previously was using an Airport/Time Capsule. I can still use the time capsule but the wifi signal strength was lacking. This router easily handles two xbox gaming systems, streaming movies and video conferencing all at the same time. Glad we made the purchase and didn't start creating holes in our walls to make a wired system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wifi home ready

    Posted
    Vince
    • My Best Buy® MemberMember

    First off I love the app , downloaded to phone and all set. I have a lot of wireless devices and it found them all. Have pushed it hard for a few days now. We have wireless TV , cameras , over 15 wireless devices in our house. We are up and running fast. Kids are streaming and playing PUBG and my TV didn't skip a beat. Works good really have enjoyed the nighthawk product line. The price is right , not a ton of money for a fast router to run all the devices in your house.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not necessary... yet

    Posted
    Norcal99
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this router today. At first my 1gig internet over WiFi was 600mbps+ but after the first few speed tests the speed has been all over the place. The speeds are very inconsistent(100mbps to a high of 640 and down again) compared to a consistent 420-430 on my older router(Netgear X6). Find a deal on a wave 2 AC router while this new tech gets ironed out. Maybe the more expensive ones are better but not this one. Also, coverage isn't any better than my other router. Tested everything on S10+

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy setup and super fast!

    Posted
    Keni
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had recently increased my internet plan that has speeds up to 100 mb and I thought my old router was doing a fine job then one day without reason my old router took a dump and stopped working. I relied on the salesman to guide me on my purchase and we agreed this would be perfect and perfect it was! I now have a much larger WiFi area of coverage and the speed on each device is significantly noticeable. I highly recommend it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    Blake
    • My Best Buy® Elite MemberElite Member

    Setup wasn't flawless and it's way too easy to accidentally turn off the WiFi if you hit the button on the top of the router after connecting devices to it. Once setup is complete and it is running, though, the router is extremely responsive and we get much better connections and faster speeds on Pixel 3, iPhone, Surface Book 2, iPad and other devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value for the buck get new WiFi 6 ax

    Posted
    clancy76
    • My Best Buy® MemberMember

    Easy to setup - after some boot time - and FW upgrade - show good signal all around my house (better than my old router which had more antennas and still failed ) . Also great to see that my new Galaxy s10 show Wifi 6 symbol when connect in my network. all the other routers with 11ax were more than 300$ - so I think it's a good deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Future of WiFi

    Posted
    Leonard
    • My Best Buy® MemberMember

    This router is incredibly easy to setup and has amazing coverage. The nighthawk app is easy to use and offers some great features for network management. We have Gigabit internet and the router handles it flawlessly. Even though we do not have any WiFi 6 devices, it works incredibly well with older devices. Could not recommend this enough!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really made a difference in overall performance

    Posted
    Surfsidesix
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Nighthawk really made a difference in the overall performance of my computer system. I replaced my old and outdated Linksys router with this one. The Nighthawk is faster, more responsive. My cable modem is also a Netgear, so both are more integrated working together, both being Netgear

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wifi 6

    Posted
    Phxforsale
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Super easy Nighthawk App set up. So far router is way better than expected. Super fast had 4 simultaneous 4k feeds going with zero buffering. Best bang for the buck!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WiFi 6 for a great price

    Posted
    JSpak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Extremely easy set up, took about 10 minutes with the Nighthawk app. Only gripe is that it seems to take a bit longer to restart than previous routers that I’ve had in the past. Upgraded from a 2in1 to this and a SB6190 and immediately noticed a difference.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great router

    Posted
    chowpug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With this router I don't seem to have all the loading and retrieving issues on my Roku devices that I had before. Initial setup somewhat difficult as you have to use your phone, and it's just a bit confusing, what if you didn't have a smart phone??

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    i'd give less stars if i could

    Posted
    queenofspades
    • My Best Buy® MemberMember

    spent HOURS trying to set up with app and tech support. didn't work. returned expensive piece of crap. also NO help number anywhere. had to reconnect my old router to get wifi to goggle BestBuy number to get help

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    SoCalMuscle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Set up was a nightmare and even after it was up and running, connection was spotty. Can’t have that working from home. But it did have great range and speed the times it did work.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great new router!

    Posted
    Michael
    • My Best Buy® MemberMember

    Just upgraded to this router. It is able to cover every part of a large multi story house with a strong 5GHz signal. Very pleased with it's performance.

    I would recommend this to a friend