Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $114.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 1674 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Nighthawk X4S Wireless-AC Dual-Band Wi-Fi Router's excellent range, ease of use, and strong performance. Many appreciate the improved signal strength and ease of setup, resulting in better connectivity and streaming capabilities. However, some customers note the router's relatively high price and larger size. A few users also reported challenges with the parental controls functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,674 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade for home wi-fi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it difficult to determine which router to purchase given all of the options. I needed to upgrade given the large number of devices in my home and its square feet. I decided to purchase this one instead of the 1900. It was a very easy install, and my coverage and capacity has improved. Overall, a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Better than my old router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older router that kept bumping devices off. Decided to spend a little more money, but well worth it. We are a family of 6 with lots of things that need to connect to the wifi. Between computers, printers, cell phones, tablets, tvs, Bluray players, chrome cast, firestick, google home, etc. Never have had to reset or have anything get bumped off. Was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works like a champ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to upgrade wifi in the home due to an increase in handheld devices for kids, wife, etc. Our old Netgear s300 wasn't cutting it. This looked like a good option. Got it on sale I think. Has been pretty smooth at this point. With a good size two story home, haven't seen any issues. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    GREAT Router!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router. I went from a combination router/modem from my internet provider to this router and a separate modem... and I couldn't be happier! Range is better, speed is better and there are separate channels so that you can have a dedicated one for certain applications... or for yourself

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Increased range and reliability.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with both range and reliability on my previous router. I tried using an extender and that improved range but caused even more problems with reliability. After switching to the Blackhawk X4S, my home network is operating far more reliably. I am very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    A Durable and Reliable Wireless Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nighthawk X4S router was easy to setup write out of the box. Hooked it up and it walked me though the setup and it even updated the firmware. All of my devices recognized the router. Have my iPhones, iPads and Smart TV using the 5G. I am now getting the download and upload speeds I am paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use multiple items consistently on wifi this router has kept speeds fast with no delay or lag !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great product for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old router needed to be replaced. My son is going to go to college and we needed a faster more reliable router. My son suggested Netgear. We had 3 choices of Netgear to choose from, but the customer service representative suggested this one since we have A T&T as our internet provider. Very easy to set up and is it fast. My 18 year old set it all up in no time.you get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Router experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was very easy to instsall, SUPER user friendly. It corrected any problems on it's own. It is SMART...I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. App for remote control. Finally able to connect my printer to the network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Netgear Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever for me and my family. The Net gear Router let us to connect fast and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Parental controls

    Rated 4 out of 5 stars

    Overall happy but parental controls need improving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Guest access does not log guests off according to setttings, which you should be able set time limit for guest access. Called customer service multiple times and they could get to work either. Not important function for me so decideyto overlook. Parental controls should be improved to to set time on off for specific devices from their netgear genie.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Returned the other Brand. Keeping this one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought an equivalent model from that "Link" company because it happened to be on sale the week I went in to Best Buy. However, at my house we have 2 Xbox gaming consoles and multiple iOS and Android devices as well as a couple of smart TVs. Things were working 'mostly OK' until we tried to troubleshoot a performance issue we were having when running both Xbox consoles at once. Everything on the internet says that brand isn't very configurable for dual consoles and we found that as soon as we tried to do anything other than the default settings, everyone's access came to a slow crawl. After a couple weeks of troubleshooting we gave up and returned it. Then we bought the Nighthawk X4S. After setting up the hardware and just using the default settings we saw instant improvement. Everyone's access was much faster and we were already having way fewer performance issues during online gaming. Configuration was a breeze and the mobile app is great.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Added Range!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router that added range to my office. We can now get WiFi in places we never had before. The set up was very easy. Netgear is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really allows you to connect to a lot of devices and still have great and fast connection

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    No more buffering

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to upgrade our wifi because of having issues with buffering when gaming or watching Netflix. This unit replaced a basic Netgear N600. What a difference! Connections are reliable and extremely fast. If you have multiple devices, I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works out of box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was plugged in my Roku, tablets, phones, and laptops found and connected right away

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good performing router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk X4S has been a solid performer so far and was very easy to setup. It works well with Comcast 200/10 service and the wireless speed is constant even with several devices and 2 desktops running at the same time. So far, it has not dropped any connection or rebooted.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly satisfied with this router would recommend it to fellow gamers and streamers.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Signal strength

    Rated 5 out of 5 stars

    Wireless signal problem solved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman recommended this product to extend our wireless signal to the far end of our house. The Nighthawk solved our problem of a low wireless signal in the areas of our home furthest from our router, allowing us to use laptops or tablets regardless of which room we were in.

    I would recommend this to a friend
Sponsored