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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1674 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Nighthawk X4S Wireless-AC Dual-Band Wi-Fi Router's excellent range, ease of use, and strong performance. Many appreciate the improved signal strength and ease of setup, resulting in better connectivity and streaming capabilities. However, some customers note the router's relatively high price and larger size. A few users also reported challenges with the parental controls functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,674 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hemming and hawing about upgrading my router I could not be more pleased! My home like many others these days houses many streaming devices and I was looking for something with continual speed and a solid connection. This router powers 2 phones, 2 smart TV's, an iPad, kindle and gaming system. I have not had one interuption and all devices work wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from our comcast modem to this and it works wonderfully. Paired with the Netgear CM1000, internet runs at 208 mbps wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    everything our geeksquad advisor promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased a google nest system, it didn't meet our needs. our geeksquad advisor suggested the Netgear router. it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy associate helped me pick the best for price router and with a desktop, gaming laptop,2-3 cell phones, Nest thermostat, Alexa and firestick all running wireless through the router with my security cameras, UVerse and a gaming PC running wired through the router it handles everything flawlessly and the program that lets you maintain it is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Strong performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked this up to surfboard modem to increase my range due to previously having a combo unit. The difference was solid right off the bat. The only thing I wish it allowed me to do was choose the 2.4 or 5g network band while on WPS but it only allows you to hook to the 2.4 unless you do it manually. AWESOME PRODUCT COMBINED WITH THE SURFBOARD 80 dollar modem

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable! Able to boost the signal clearly to all my devices seemlessly in my household without any slowdowns or interruptions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Parental controls

    Rated 4 out of 5 stars

    Hardware is ok, not so much software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was not to difficult, but this model required a BIOS update immediately to fix a bad vulnerability. I was buying to upgrade an old Cisco router but not seeing too much benefit yet as most of my devices are 802.11 c. Parental Controls are managed through OpenDNS an open source project and configuration was clunky and not intuitive. Options seem pretty thin. I wanted to shut down internet for a handful of devices at 11 pm but couldn't get it to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used Netgear before and was skeptical to change brands. I replaced the Xfinity modem/router with this unit and the difference was night and day. This thing is fast and easy to set up and use. I have had it running for about a week and no issues and blazing fast wifi connections. Very impressed and will definitely buy the Netgear brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best coverage we have had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying another router, that didn't give us the coverage we needed we researched Netgear Nighthawk, Very happy to say it gives us all the coverage we wanted, shop, house, and even out in the camper about 100 feet from the source. We are usually home at the same time, and this router keeps us going. Would and have recommended this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helped with my streaming issues. The only negative is that when I loose power or have a surge I have to do a complete power cycle on the router. Otherwise freatmproduct.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good performing router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this router has performed great and provides good coverage for a normal sized house. It hasn't had any reboots and continues to perform well with full speed on Comcast 200/10 service with 4 devices. It is easy to set up and while not providing a great many options, it will be sufficient for most users without being overly complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems with this router. Was easy to setup and had support software you can download. Had it running in half hour time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tablets around the house, very easy to use when I'm away from my desk. Ipads are light and I can type easily on the mimi

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 5 months, no issues. Great range! It’s down in the basement but having many devices upstairs that work flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to eliminate the rental fees from comcast. Should have done this from the beginning. Works as advertised!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Great equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great range and fast wifi. Everything you need!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Wi-Fi Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my current router to get the range I was lacking from my old router w/o using a Wi-Fi extender. I have the router placed in the upper lever of a 2 story home. The signal reaches all the way to the basement level and outside through the steel siding. I gave it 4 stars because I've had to reboot the router 1 time since installing it 7 weeks ago. Overall, I highly recommend this router especially for i's range and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works for what we have going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last router was not fast enough. This one is not only fast it is able to work with all the other games and drives we have

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent wifi for mid range use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old netgear router had great results with it and expect the same from this one. So far have been very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Range

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, far reaching and poweful capabilities.

    I would recommend this to a friend
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