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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 75 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
  • Rated 5 out of 5 stars

    Great WiFi System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a simple process to upgrade my home WiFi system. Clear directions come in the box. Followed them and within about 20 min (?), I was up and running. It has been 1 week, and I haven’t had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the signal where needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cured our terrible wifi signal in the living room. Only thing I wish it had two Ethernet ports in the back as we have two computers that enjoy a direct connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I chose a better option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it was very complicated to set up, took several hours on the phone to get it all taken care of according to the app. I have great Internet service, but unfortunately, the TVs and cell phones and tablets are running very slow and my security system cannot hook up to it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi RBE 373

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. System was incredibly easy to set up. Wifi coverage is more than sufficent for my 3600 sf house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great coverage. Only has one 2.5 gig port. So if you need more than 1 port I would recommend getting a unmanaged switch to go along with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design. The customer support has been very good. I do not like the NEtgear Armor add-on. It causes issues with my app. I am paying extra for it. The speeds have been good so far and not many connection issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great! i upgraded to these from another mesh company and these so far working alot better with less pods! highly suggest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, but no 6GHZ band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat product, only problem is no 6 ghz frequency. Would be awesome if it had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Orbi 370 Series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and installer says easy to install. Works well, and is convenient and neat and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good,had connections in my part of the house that was never there..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear 370 series mesh wifi routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mesh wifi from netgear. No more dead spots in my home. I also love the security protection by Netgear armor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi doesn't miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and precise speed, always a fan of Orbi and don't plan on changing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product "D", NG support "B+" for effort.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product cannot keep a constant connection. I have a separate SB34 modem. Usually daily, but at a minimum, 5 times a week, all my devices stop receiving an internet connection. We have isolated the modem and it has had constant uptime. This is purely on the router side. Netgear has been working with me for a couple months now, so I give them two stars as they are trying to help, but for this product, I don't know what the problem is, but they cannot resolve it and I have asked for them to just take it back or send me a new one. NG has not done this. It does sound like BestBuy will work with me on a return despite it being past the return window. If they do that, then 5-stars for Bestbuy. But this product does not want to work. And I have seen a lot of other people in online forums with similar complaints.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi ChristopherB,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the connection from your RBE372 after speaking with Support. When experiencing an issue with the connectivity of your RBE372 we recommend a few troubleshooting steps including ensuring your Router and Satellite are on the latest firmware v12.1.3.11, then performing a full power cycle of your Orbi WiFi system unplugging the ethernet cable to your Modem. After your RBE372 has fully come back online, please plug your Orbi Router back to your modem. For more information, please visit the following resources: https://kb.netgear.com/000068430/, as well as: https://kb.netgear.com/000038805/How-do-I-power-cycle-my-Orbi-network.

      We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    REPLACING OLD TECH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employee was knowledgable on what I needed. This product is easy to set up and works as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have Hawaiian Telcom read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to install. Only took 4 hours and 32 minutes due to will not pair with eero provided by Hawaiian Telcom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products works well. Sales Rep was good at directing us to the proper product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router itself works great, but the satellites keep dropping out even though i have two of them within line of site.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Orbi is the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works beautifully but hard to install even though we had installed a older model previously. Only replaced because of age of old one,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi extended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things extended my range dramatically. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi Mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream so far. I can sit on the deck and speeds are fast.

    I would recommend this to a friend
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