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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.5 out of 5 stars with 159 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Orbi 370 Series BE5000 for its overall performance, excellent coverage, and impressive speed improvements. Many appreciate its sleek design and next-generation WiFi 7 capabilities. However, some users have reported connectivity issues with satellites dropping out, a limited number of ports, and a somewhat lengthy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 159 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design. The customer support has been very good. I do not like the NEtgear Armor add-on. It causes issues with my app. I am paying extra for it. The speeds have been good so far and not many connection issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product allows us to get crazy fast speeds and isnt an eye sore on the desk

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Easy hookup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hookup , works great, distance is very good ,I’m happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Signal strength

    Rated 5 out of 5 stars

    Orby Wi-Fi router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent signal and fast reliable best modem I’ve ever had. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage
    Cons mentioned:
    Port quantity

    Rated 5 out of 5 stars

    Orbi Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great coverage. Only has one 2.5 gig port. So if you need more than 1 port I would recommend getting a unmanaged switch to go along with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Internet router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and work great! They look nice and the range is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great, not just good for my use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, highs speeds just not the best for my case. I wanted the router on the main floor and satellite in the basement. Unfortunately even though the satellite was not that far away from the router in the basement, my devices in the basement were receiving half the speed the router was giving. Returned but would be good enough for one floor homes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install, Fast Speeds. Works as advertised. Would recommend again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Orbi Mesh System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this WiFi Mesh system! It’s incredibly fast and comes with excellent parental controls. The only downside is that after the first month, you need to subscribe to access the advanced features. Other systems don’t require a subscription, which makes this system slightly more expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Setup difficulty

    Rated 4 out of 5 stars

    Orbi is the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works beautifully but hard to install even though we had installed a older model previously. Only replaced because of age of old one,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as good as 970 for my purposes (wired backhaul)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been to the top of the mountain - and this is just as good. I went crazy a few months ago and went all in on my wifi system - I bought the Orbi 970 - it's like $2k for a router and 2 satellites - and I didn't stop there, I got 8Gbps google fiber - aaaaand it didn't seem any faster than this setup with 3Gbps google fiber. this is just my experience and I'm not a gamer. I was expecting instant websites and they still loaded in their usual snappy time with the 970 and 8Gbps. I also learned that wifi speeds are about the same with this 370 as they are with the 970 because my devices - iPhone 16 pro's have a limit of about 1.2Gbps, and the Wifi strength drops with distance from the router or satellites. So for my money this 370 makes sense - one caveat is that I am fortunate enough to have a house with wired internet connections so I can connect 2 of these satellites with an ethernet connection - so dual band works for my setup. if you don't have that, you might want a tri-band system that can dedicate one of those bands to wireless backhaul (connecting the router to the satellites wirelessly). overall the 970 was the top of the mountain and the view from the 370 is identical for what I use the internet for - zoom meetings, and web browsing with some mid sized file uploading and downloading.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    12,000 ft.² property

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router with the two satellites work . I have full range throughout the exterior of my home as well. I should’ve bought this sooner. My service provider offers one gig up one gig down and I’m getting full symmetrical speeds. I definitely recommend this router with the two satellite. The price is also amazing for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Orbi doesn't miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range and precise speed, always a fan of Orbi and don't plan on changing

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Wi-Fi Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from an older Orbi mesh system. The set up was super easy. I really like the app and control over my network. I have a good strong signal throughout the house and outside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Orbi greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. We used an orbi system for years with zero issues. I wanted to upgrade to a new version and this one didn’t disappoint either.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup. The app is very user friendly for someone that is mildly tech savvy. Huge speed increase over my previous wifi 5 system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Very good speeds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greats speeds. App works great. No issues so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 4 out of 5 stars

    3 story house now connected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, its fast and now i have internet access in my basement

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good User Experience & Aesthetically Pleasing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR's app made the installation process run smoothly. Only hurdle I had to overcome was setting my fiber router to be passthrough to not have dual WiFi competing. We have much better connection throughout our entire property now - including the garage which is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great connectivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with these devices. Easy to install and set everything up. The instructions on paper and through the app make it easy with the step-by-step it provides. I went from only having service in 1 or 2 rooms up stairs to solid connection throughout the entire house and backyard.

    I would recommend this to a friend
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