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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $999.99

Customer reviews

Rating 4.3 out of 5 stars with 37 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the Orbi 870 Series BE21000 Tri-Band Mesh Wi-Fi 7 System for its extensive coverage, with users reporting it easily reaches across multiple floors. The system's speed is also a highlight, described as lightning-fast, and users found the setup process to be smooth and straightforward. Overall, customers consider this one of the best Wi-Fi systems they have ever used.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product from Best Buy after looking at it for a long time. The timing was right and the price was the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing how fast wifi 7 is! netgear is easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade from my 5 year old Orbi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great and was a simple swap from my previous Orbi. It's been my experience over the past 20 years, these seem to die (or have severe degradation of performance) at 5 years. Was hoping that the previous Orbi may have lasted longer given it was a pricey mesh system, but alas here we are. Imagine in 5 I'll be here again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi - new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good connectivity. Easy to set up. Highly recommended for larger areas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works very well worth the money spent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Orbi 870

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best wi-fi system I've ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi 870 mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick speeds and easy setup.would recommend this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expected Better Speed and Stabilit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Orbi 870 hoping for faster speeds, but honestly I didn’t see any significant improvement over my old Orbi 753. My internet performance feels about the same, and in some areas it even seems slower. Additionally, I’ve had connectivity issues with my Blink cameras — they struggle to stay connected to this router, and overall the network feels less stable and smooth compared to my old Orbi.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rhighley

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best. I am getting 1G down all over my home and outside. This is phenomenal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Big Change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these would extend my home wifi range and speed. The difference was negligible from the device the ISP installed. Save your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Orbi anymore!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped everyday. Nearly hourly. It was the worst router experience of my life. I used to love Orbi, but something changed over at Netgear. Thank goodness too. The 870 failed so bad that it motivated me to return it. I found the ASUS BE30000 and that's like a real router. I can actually adjust the transmit power of the nodes or even adjust when a client needs to bind or push to another node based on signal loss. ASUS even let's the end user set up a reboot schedule to keep the router fresh. So thank you Netgear for forcing me into a relationship with ASUS. I haven't dropped once and it's been a wonderful experience.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Rich,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your RBE873 dropping everyday and have already returned it. When experiencing an issue with connectivity, we recommend a few troubleshooting steps including unplugging the Orbi 870 Router from your modem or gateway and then performing a full power cycle of both. After 10 minutes when both have come back online, re-connect your Orbi 870 router to your modem or gateway. Afterwards, we recommend ensuring your RBE873 Router and Satellites are on the most recent firmware v10.5.20.4: https://kb.netgear.com/000068426/RBE871-RBE870-Firmware-version-10-5-20-4.

      If you decide to repurchase the RBE873 or any other NETGEAR product and have any issues, please reach out to us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great coverage and very reliable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a reliable model I would say, WiFi connection was acting up randomly, tried everything, even returned the unit and got the other one, ending up returned the second unit too, I’m Orbi fan for years but sadly now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problematic with streaming speakers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system if you like rebooting your Wi-Fi all the time. All the complaints on forums about how Apple HomePods just don’t work with this are right. You’ll be playing music and then it just randomly stops and you CAN’T CONNECT. My previous Wi-Fi router didn’t have this problem. This was an expensive downgrade. Extremely FRUSTRATING.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Netgear mesh router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their products are overpriced. THEIR warranty periods are too short. I am staying away from their routers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Well worth the $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and fantastic coverage. I connected using backhaul to get to parts of my property that had previously been blocked, but most installations probably won't need to go that route as the signal is very strong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad wifi system. But it's not great either. Coverage is ok. Connections are decent. The app really lacks features though. It's really limited if you need to monitor who and what is connected to your wifi. Big negative is the lack of auto reboot (this is an absolute must for people that travel a lot). For $1200 umm no. This is more like a $700 to $800 at best. If the TPLink wasn't such a terrible connections, that's what I would be using. This is mid.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TheDavid,

      Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE873 via the Orbi App. You may access the Orbi App to monitor which devices are connected to your network via the Network Map feature. This feature allows you to see the topology of your network and which devices are connected to the router or satellites.

      An auto reboot function is not currently available at this time, we will provide this feedback to our teams for future consideration. For any additional concerns or ideas, we recommend visiting the NETGEAR Community page for sharing Ideas: https://community.netgear.com/category/home-networking/ideas/idea-exchange-for-home. You can always reach out to us at [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

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