The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 274 reviews
Rated 5 out of 5 stars
The best of the best
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The client expressed profound satisfaction with this system. It provides comprehensive Wi-Fi coverage throughout her newly constructed, spacious home, utilizing six gig fiber optic connections. The client sought a robust system, and this one met their requirements. If you are seeking the ultimate Wi-Fi experience, I highly recommend Orbi.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a replacement for a TP Link 6e that failed. Everything in the house was faster- we only have on Wifi7 device- but the signal strength is so much better. Even Alexa responds extremely fast. 2k is a lot of money, but I don't regret it at all.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The BEST WIFI Mesh system on the market !!! I use these in my home and offices. Great way to extend your wifi signal without degradation to the signal.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is crazy expensive, but, it performs like no other. I have a 5gig up and down fiber internet plan. I get those speeds and more. Super easy to set up and use. My iPhone 16 pro max is wifi 7. Wirelessly I regularly get 1500 to 1700 on a regular basis. Highly recommended!
jminjax.
The Orbi 970 series is unreliable at best - AVOID!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm no stranger to Netgear Orbi mesh Wi-Fi - I had two previous versions of Orbi and they generally performed well. Due to the cost of the Orbi Wi-Fi 7 systems, this was not my first choice. A year ago, I purchased the TP-Link Deco BE85 and I have to say, while it had a few quirks, it performed exceptionally well in my home. I abandoned it due to the security concerns surrounding TP-Link as a brand and began the search for a Wi-Fi 7 alternative. I tried the eero Max 7 first to see if it would fit my needs - while the Max 7 is generally adequate in terms of range and performance, I did have some device connection stability issues and more important, it was missing a lot in terms of feature set that the Orbi offers (i.e. managing everything via browser, being able to manually set Wi-Fi channels when needed, advanced networking functions, etc.).
I've had this Orbi system in place for 6 days at this point. Setup was painfully slow as many reviews have indicated, it took about 25 minutes - but thankfully that's a one-time issue, I can live with that. Coverage as compared to the eero Max 7 is definitely better - the Orbi has greater range and faster speeds. The Wi-Fi 7 MLO option is enabled by default and works very well, it provides fantastic throughput (I currently have 3 Wi-Fi 7 devices - two iPhone 16 Pro phones and an Asus Zenbook S 14).
What I can't live with is reliability issues - particularly at this exorbitant price point. Bear in mind, the system is running the latest available firmware - which incidentally I had to manually download as the auto-update feature didn't offer it. The issue I'm having is this system randomly reboots for no discernable reason. It's been happening anywhere from 2 to 4 times per day - which is a disaster when working from home and suddenly your connection is gone for 3 to 5 minutes while the Orbi restarts itself. The router logs accessible via browser inexplicably start fresh after a reboot, so there is no way to go back to investigate what might have triggered the reboot. Super frustrating! A cursory search online indicates the Orbi 970 series suffers from overheating, which may well be the case as there is no internal cooling fan. However, given that it's January/February and I keep my home at 70F, and the router/satellites are in open spaces, this shouldn't be an issue.
The Orbi 970 series is a complete disappointment, and I will be retuning it - for better or worse I'm going back to TP-Link, waiting for a Deco BE95 system to arrive.
Thank you for your review and valuable feedback. We're sorry to hear that you are experiencing reboot problems with your RBE973S and are considering returning it. We would like an opportunity to improve your experience with your RBE973S and look further into the Reboot issue you are experiencing. Please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards, NETGEAR Team
Rated 5 out of 5 stars
WiFi Upgrade
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to upgrade my wifi system to get better reception in our outside living space. I always liked the Orbi system but our current system was no longer going to receive updates so I decided to go with the 970. I bought an additional extender just in case it was needed. Set up was easy and quick and when all was done I did not need the extender. Signal strength went from fair to excellent using just the main and two satellites located in the same place as my old system. Reception outside is great now.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a $2k system, I expected the little things to work better. The app was okay but I couldnt do any speed checks and opened support tickets which didnt help anything at all. I followed the instructions given (which didnt let the speed test work) and just ended up returning it for another brand.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you were still experiencing issues with your RBE973S and NETGEAR Orbi App to perform Speed Tests even after speaking with Support and have already returned your device. When encountering a bug or another type of problem when you're using one of our mobile apps, we recommend performing a Bug Report for the App using the instructions in the following resource: https://kb.netgear.com/000064839/How-do-I-submit-a-bug-report-or-logs-from-the-Nighthawk-or-Orbi-app.
If you decide to repurchase the RBE973S or any other NETGEAR Product and need assistance with your device or App, please reach out to us with your contact information along to [email protected], and we will be happy to help you.
Regards, NETGEAR Team
Rated 5 out of 5 stars
Unmatched Coverage
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great system from Orbi. Don’t have anything else to compare. This system eliminates the need of multiple satellites you need to improve your coverage. This will improve efficiency and productivity. Definitely recommend it, even though it’s little costly but worth every penny.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced my 5 year old Amplifi Alien mesh system with router and 3 satellites with the Orbi 970 with 2 satellites. Was expecting some work with 65 devices attached in a two story 8,000 sq ft home. The Orbi app worked perfectly. Both satellites are hard wired. WIFI coverage is excellent with top speed of 980/980. All devices connected as soon as system was powered up. Very happy with the upgrade.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the Orbi 970 3 pack along with one additional satellite, have been using it for several weeks now and it has exceeded my expectations. I have a 3000+ square foot house with AT&T Fiber and get amazing speeds anywhere in my house and even across the street in my neighbors house. At the router, I get speeds of 950MB both up and down, on my iPhone 13 Pro, I get 750MB down and 900MB up, on my Alienware laptop I get at least 750MB up and down. I also have over 70 connected devices from multiple TV's, gaming systems, multiple phones and ipads, 10 Sonos speakers, 4 Nest Protects and 2 interior 4k cameras, Ring Doorbell, NVR security system with 10 4k cameras, Rachio smart sprinkler controller, Tempest weather system and other various smart devices. I currently have the newest firmware version of V9.11.1.1_1.2.2 and have not experienced any issues with internet connectivity (that some other purchasers have had). Again, I am extremely impressed with this systems performance and would highly recommend. One suggestion I would have for system improvement from a security perspective would be adding functionality for geo-blocking.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this unit because I want best of the best. I replaced my Google Mesh. I am so glad I did. It is worth every penny. Easy to set up and lighting fast connection. I would recommend this to anyone who wants fast speed internet connection
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want the best and to be future proofed then this it the mesh system you need. Upgraded from the 750 series and speeds are truly gigabit now. The backhaul is amazing and IoT option makes connecting smart lights, etc easy. WiFi speeds went from 200-400 to 500-800, covers entire 4000sqft house and entire backyard.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgrading from Orbi 6E mesh system and this is hands down the best router I've used. Set up is incredibly easy and much easer compared to previous Orbi models. I could probably do fine without the 2 satellites but the speed does dip a little when you get a few hundred feet away using 1 router. I get about 1.5Gbps using wifi 6e devices.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had four generations of Orbi systems. They have all had great reviews, but my experience was less than stellar. The support I received from Netgear was mostly exceptional. On occasion, when they couldn't figure out an issue, they would just stop responding, but eventually would get back to me.
Prior to purchasing this new generation, the Orbi 970 series, I decided to contact Netgear once again to request help with a long time issue of my then current system, the Orbi 960 series. They were very responsive and created beta firmware for me to try. It resolved the issue.
I was watching reviews of the Orbi 970 on YouTube and decided it would be a good fit for my needs. I bought the 3 pack at BestBuy as I have to cover 3 floors inside, and out to my garage. The 970 works like a charm. None of the previous issues I had have cropped up. I have a 1500Mbps fiber connection and I get 1300 to 1400 all over my house.
As mentioned, I purchased this system at BestBuy. I know you can get them from many retailers, but for this price, I would only trust BestBuy. They have always stood behind what they sell. I ordered online to pick up in store. It was ready when I arrived and the process was as simple as it should be. If you are going to make a purchase for anything that BestBuy sells, don't hesitate. If you are going to make a purchase at the price the Orbi 970 goes for, don't take a chance buying anywhere else than BestBuy.