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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 646 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers regard the VDSL/ADSL Broadband DSL Modem favorably for its ease of use, performance, and straightforward setup. Many appreciate its compact size and the reasonable price point. However, some users experienced compatibility issues with certain internet service providers and occasional connectivity problems. A few also noted that the device can get warm during operation and that the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 646 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective, Runs hot, only 1 port in / out. Must input your own DSN server to work with Centurylink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old one, easy to set up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem for a DSL service. Was easy to get setup for use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Centurylink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw other reviews saying they had issues with this working with Centurylink, but it worked perfectly for me. It was very simple to setup. The modem acquired the signal on its own and I was online. I added my own router and haven’t touched it since. Highly recommended product if you’re a Centurylink customer and have the same type of DSL service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and performance. Never have had issues with Netgear. Fast speeds with confermation at the box by my service provider. Love it so far and easy hook up. Even with bare min intelligence you can hook this up and go!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great DSL modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having issues with my modem/router that my internet provider gave me. My friend recommended this to me and I was very skeptical because I just thought dsl internet was slow and unreliable. After getting this and a router, I no longer have issues with my internet dropping and the internet seems to be faster than before as well.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 4 out of 5 stars

    Modem work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product eorks great. Have had no problems. Would recommend for DSL internet.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Honestly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews were great. But this would not connect to my router. I believe it was the age of my router, not a problem with the new modem. Returned and stayed with my old netgear modem until both stop working. Overall Netgear is great. My old Netgear is over 6 years old. I recommend Netgear.

    I would recommend this to a friend
  • Pros mentioned:
    Modem, Setup

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem/router. Installation was straight forward. I did not know this had a router feature when I bought it, so I had to disable that feature since I was adding a wireless router in addition to the modem. Overall a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Easy to set up and use. Works good in all rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does what its meant to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connecting, decent speed, consistent network stability

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Great Router/ WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Worked great with CenturyLink fiber modem. Two separate WiFi addresses and speeds as well as a 4 port router. Easy to setup with your home network. WPS actually worked. In fact the only device you need with Centurylink. It has "Guest" Wifi also.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Really fast and good dsl box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good dsl box it gives fast internet and also reaches over larger areas. But sometimes unconnected from device when they are off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been reliable with strong signal strength

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Replacement for Century Link Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Century Link Modem malfunctioned and did not want to replace with their device. Replaced the modem with NetGear and worked great once set up. Had to call NetGear Customer service to connect but they had me up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Modem, Speed

    Rated 5 out of 5 stars

    Good Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been renting a modem from my service provider for 15 years and finally decided to get a new modem one that I could pay for. Since I have a Netgear Router I decided to get a Netgear modem. There was a little bit of a snag getting it hooked up but when I called the Netgear service I got great help and we had it up and running in no time. Now my internet is more dependable, faster and I'm saving money. I would highly recommend that you not rent a modem when you can buy a modem and this modem is a good modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ISP wanted to sell me a new modem for twice the price of this one and I would have had to wait several days for them to ship it to me. This modem was easy to set up and I was back on-line in a matter of minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. We Have had better reception on our phones and no lagging! Took days and hours of talking to techs to get this and the router online and going together. Should be easier than that and easier to pick up internet connection but all is good now

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this DSL modem to replace the leased DSL modem from Centurylink. I have the DSL modem connected to a Linksys router and it works well in this type of setup. I will add that the Centurlink DSL modem would very rarely drop the connection to Centurylink. When I first connected this modem it seemed to have issues for a couple of days (would have to reconnect to Centurylink roughly once an hour) but recently it seems to be working better (I can work from home and not loose connectivity for 8 - 10 hrs). I'm not sure if the issue was with the modem or with Centurylink.

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 3 out of 5 stars

    Basic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took many visits to Best Buy until someone explain I needed this modem to work with my internet that is set up through the phone line and that other modems are meant for cable internet

    I would recommend this to a friend
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