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Customer Ratings & Reviews

Your price for this item is $319.99

Customer reviews

Rating 3.5 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

60%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively quiet although rarely the door will vibrate. The temperature stays very stable assuming the thermostat is accurate. There are two adjustable feet in front and two rollers on rear. Makes it easy to slide under a cabinet but moves it you bump it. Adding the kind of clear rubber circular pads you put under glass on the front feet solved that issue.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NWC023SS00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Cons mentioned:
    Capacity, Shelf

    Rated 3 out of 5 stars

    Acceptable wine fridge; capacity 20 not 23 bottles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several days of use the Wine Fridge seems generally well constructed and works properly, cooling to the designated temperature. However, the capacity is abut 20 normal (750 ml.) wine bottles, not the 23 bottles advertised. Also, the top shelf is poorly designed, substantially restricted by the electronics; instead of holding 5 bottles it that shelf only holds two. The misrepresentation of the capacity makes it impossible to accurately compare this products with others of similar size.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Capacity, Shelf

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooling, controls, and overall construction are good, but spacing of the shelves is bad. California Pinot Noir, Burgundy, and any slightly wide bottle are very difficult to fit in. 23 bottle capacity is an exaggeration.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care newair

  • Cons mentioned:
    Customer service, Door closure

    Rated 1 out of 5 stars

    Door requires duct tape to close

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deserves negative stars. This door won't close even when level or even tilted severely backward. It's as if a spring mechanism were installed in reverse, so you have to duct tape it shut. So after an hour of moving this up stairs, unpacking, and cleaning, I'm left with no more apartment space and a non-functional power guzzler. And there is no customer service except during my work hours and no way to email customer service, so I can no longer move because the box takes up so much space. I can't return this because I can't repack the thing and there is no customer service.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Pros mentioned:
    Compact, Price, Quiet

    Rated 5 out of 5 stars

    Quiet and compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, compact and perfect small wine fridge. Very good for the price.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this product NWC023SS00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Rated 4 out of 5 stars

    Wine Cooler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have about this wine cooler is that its interior light is not bright enough to see the labels on my wine bottles, without taking them off the shelf.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool wine fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convinient and does not take up space. Fast delivery.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Digital display, Temperature control

    Rated 1 out of 5 stars

    Unit Electrical Failure Within 5 Months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend a protection plan on any New Air product. Several product generations ago these wine fridge/coolers were phenomenal but quality has since been lacking. Purchased our second unit within the last year and both suffered “total kill” electrical failures according to New Air customer service. The unit ran quietly, liked the digital display and did a fine job maintaing temperature. Disappointed with the end result and thankful for the protection plan. It will be returned within the next week.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Pros mentioned:
    Price
    Cons mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wine Cooler

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wine Cooler is Awesome The Wife likes it it doesn't hold 23 bottles maybe 13 good bottles but worth the price! since Xmas 2022. still working great

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this product NWC023SS00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Wine Cooler for the Two of Us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wine cooler is just what we wanted - not too large, fits under a rack in our laundry room, and the compressor feature keeps it at a perfect temperature.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for posting your comments in regards to this product NWC023SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair! newair

  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice inexpensive wine cooler. The wone cooler is quiet and keeps wine cold

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair! newair

  • Rated 5 out of 5 stars

    Keeps them nice and cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on this with no reviews. Do not regret it. Looks nice and keeps the wine nice and cool.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wine Cooler fizzled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came damaged, and had to be returned. Store had no more, so they cancelled the order. Very Sad way to do business.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There,
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution.
      Best Regards,
      Customer Care newair

  • Rated 5 out of 5 stars

    Very Good Wine Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wine fridge is very nice. I only have a few bottle in there, so I do not know if the capacity issues raised on a few of the reviews are accurate. But it does a great job of keeping my wine at a constant temperature.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for your feedback on this Newair product and we are glad you enjoy using the unit NWC023SS00. Thank you for choosing Newair! newair

  • Rated 1 out of 5 stars

    Control panel frozen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control panel did not work returned. Ordered again same result.

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service newair

  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Compact yet still holds ample bottles of wine.

    I would recommend this to a friend
  • Cons mentioned:
    Faulty components

    Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broken after just over a year. Excellent!!

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a little less than 23 bottles if you want to fit odd sizes, but fits perfectly, keeps my wine the correct temperature and runs so quietly. Would 100% recommend.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for posting your comments in regards to this product NWC023SS00. We highly appreciate your feedback. Thank you for choosing Newair. newair

  • Cons mentioned:
    Faulty components

    Rated 1 out of 5 stars

    Just Don't

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY NEWAIR ANYTHING Breaks quickly&company doesnt stand behind their products.They have faulty components&they know it.When it starts beeping like crazy all day & night,there are no replacement parts to fix it,even if there is u must be an electrician&buy them again&again

    No, I would not recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi There
      Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Karen. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care newair

  • Rated 5 out of 5 stars

    Keeps wine perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect wine refrigerator/ just as listed. Fits easy

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Thank you for the 5-star review and for sharing your thoughts about your experience using your NWC023SS00. Thank you for choosing Newair! newair