Customers value the adjustable temperature zones in this freestanding wine fridge, noting its ability to maintain consistent temperatures ideal for both wine and beverages. However, some customers express dissatisfaction with the interior light, citing issues with its operation and automatic shutoff. The light's functionality is a point of concern for several users. Improvements to the lighting system would enhance the overall user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
Pros mentioned:
Temperature
Rated 5 out of 5 stars
Great fridge
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, love the dual temp. The 41 degrees keeps my soft drinks cold enough, and the 55 on the bottom is perfect for the wine.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit. Thank you for choosing Newair!
Rated 1 out of 5 stars
Received defective item
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived defective. The door is not on straight. Decided to look past that but now the unit does not cool properly. Total waste of money.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Cons mentioned:
Light
Rated 3 out of 5 stars
Serviceable wine fridge
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am pleased with the size and the overall look of the unit where I have it placed. I did experience a couple of things when I first received it. The interior light wouldn't come on and the temperature controls would not adjust. I contacted New Air customer support and they were prompt with their response and diagnosis. However, it's a bit of a pain - the controls need to be 'reset' when this happens by simultaneously pushing two of the buttons for several seconds. While the fix works, it is not permanent. Each time I want to turn on the light or adjust the temperature I have to perform the reset. It's easy enough to do, but if I have a guest or visitor who doesn't know this little oddity, I could see that being an issue. Also, it's supposed to be a 43-bottle fridge, but my maximum appears as it will be 35 IF I have all skinny bottles. The traditional bell-shaped red wine bottle will reduce that number. Overall for the price a decent choice.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Pros mentioned:
Temperature
Rated 4 out of 5 stars
As expected
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
High quality. More than enough storage room. Looks slick and cool. Adjustable temperature for 2 areas. The only thing is you have to manually turn on the light in the dark. Other than that, can’t beat the look, storage and features at the price.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product NWC043SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Pros mentioned:
Temperature
Rated 5 out of 5 stars
Great Purchase
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wine Fridge works great. We've had it for a few months now and it keeps the wine at the perfect temperature. 0 complaints so far.
I would recommend this to a friend
Rated 1 out of 5 stars
Avoid at all costs
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This company is awful. Compressor died within 4 months. Call for service they have none. Will need to send replacement unit. But there's a catch. Only 30 day warranty. They charge a $263 shipping fee to replace. I paid $294 to purchase new. It's now in the trash. DO NOT buy from this company
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Cons mentioned:
Light
Rated 4 out of 5 stars
Shoper
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just baught it it’s good only I don’t like one feature light blinking
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 4-star review and for posting your comments in regards to this NWC043SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Rated 5 out of 5 stars
Compact yet spacious
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This wine fridge is the perfect size for me, it's compact but still stores an impressive number of wine bottles. I was looking for a quality, affordable, dual-zone wine fridge to store whites and reds. This fridge is the best deal out there to meet those marks!
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product NWC043SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Cons mentioned:
Light
Rated 2 out of 5 stars
Frustrating
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To turn the light on you have to unlock it,it locks in 20 seconds so while you are looking to see what bottle you want the light is stuck on.You then have to unlock it to turn the light off.What a pain.why not have it lock after a minute?
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for taking the time to leave a review on your unit. We apologize about the experience you are facing. We will surely pass your comments to the right department for future reference. Thank you for choosing Newair!
Rated 5 out of 5 stars
NewAir Wine Fridge
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have been using for approximately 3 weeks. Delivered directly to my home in excellent condition and it was easy to setup. Dual Zone temp works great, blue light of fridge is a nice touch
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback. Thank you for choosing Newair.
Pros mentioned:
Temperature
Rated 5 out of 5 stars
Easy to use
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Showed up with no issues and easy to use. Temps holding consistently and happy with the purchase.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for sharing your thoughts about the unit NWC043SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Cons mentioned:
Light
Rated 5 out of 5 stars
Good wine Fridge
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great wine fridge. Wish it had better lighting. Very dark to see the wine.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Rated 5 out of 5 stars
Wine Cooler
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent item and good quality fast delivery great
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Rated 5 out of 5 stars
Nice
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a pretty good wine cooler I really like the settings
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Hi, We are glad to hear you like the unit's features!
Rated 5 out of 5 stars
Wine fridge
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Difficulty in delivery and installation initially. But the final installer was excellent
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Rated 5 out of 5 stars
MPMD
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve only had it for about a month but so far it’s worked great! Fairly quiet as well.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for sharing your thoughts about your experience using your NWC043SS00. Thank you for choosing Newair!
Rated 1 out of 5 stars
No promises kept
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I asked for the wine cooler to be delivered and installed. Best Buy said free installation was no problem. The old one wine & soda cooler would be hauled out Instead the wine cooler was delivered by UPS not Best Buy. Best Buy did not install nor hall out old cooler and could not do it. I notified them to pick up the new wine cooler and refund my purchase. The wine cooler was free standing. Instead I bought a wine cooler free standing at Home Depot and it was delivered and installed and haul the old one away.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Rated 1 out of 5 stars
Don’t buy
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned twice won’t buy again . They never even tried to give me any store credit or anything for my trouble of returning.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Customer reviews from Newair
User rating, 4.5 out of 5 stars with 95 reviews on Newair.