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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 38 reviews

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79%
would recommend
to a friend

Customers are saying

Customers are pleased with the remote control feature. However, many customers expressed dissatisfaction with the cooling performance, citing instances where it was ineffective or stopped working altogether. Concerns were also raised regarding the noise level, with some finding it louder than anticipated. The fan's ability to cool effectively in hot and humid conditions was also questioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Rated 5 out of 5 stars

    It really cools!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really cools. Great price. Can be placed anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just tried for couple of minutes with ice water. I love it with the cool breeze. I think I can use it this summer as like an air conditioner. I'm happy with this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just a common fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water feature doesn't do anything. Just a regular fan...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect personal cooling fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fan for personal use or small room or dorm room works great with ice pack and ice with water when using cooling mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Very Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does work very well. All the functions work as described and I do recommend this product. It's quite too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for an upstairs apartment to keep it cool

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    This product is not for cooling a room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in place of a window air conditioner and it’s not even close to comparison. It’s more of a fan than an air conditioner, it did not cool my bedroom on a hot night.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little fan and is a great alternative to AC. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time. Nice size, not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels more like a humidifier, usually use ice cubes and it make it cool

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    A waste of money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned out to be a poor choice. Did not cool down room @ all. Started to leak all over floor and carpet within 30 days of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow talk about bad didn't matter how much ice I put air came out the same go with the Honeywell - QuietSet Tower Fan

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 5 out of 5 stars

    Fantastic product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but desperate. We only have a window air conditioner in the living room. The bedroom was terribly hot all day and night and there was no working outlet to plug in an AC unit. The tower fan did little to help. I saw an outdoor evaporative cooling unit on a popular talk show and started to do some research online. I found this great deal and decided to buy. Cheaper than moving or hiring an electrician! I set it up within minutes of receiving it. Last night the bedroom was actually chilly on the low setting! I don't have a room thermometer so I don't know how many degrees cooler it was. I know I prefer cold weather and can't sleep if I'm hot. Last night I was chilly and happy for the first time since spring! Thanks, Newair!

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Better than a regular fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fairly well especially when used with the icepack in combination with the water. It's a more slender design compared to the more bulky water cooler fans of competitors. And is priced a bit lower than them. Some features not seen in fans of this type like the timer for automatic shutoff, like that of portable heaters. Most effective in dry heat, especially near an open window. It's not as effective in extreme humid heat. The shutters allow for swing rotation in left an right, but there's no adjustment for vertical.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great room fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fan and the cool water tank makes this a perfect fan for hot Texas summers. Remote control is a nice addition. Works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling, Noise level

    Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking it would help. It didn't! Only worked for about 2 weeks then the cooling stopped working, works if you wants to over pay for a regular fan (nothing more) it's also loud. Since it was more then the 15 days Best Buys didn't want to return it, said I had to go through the Manufacture. When I contacted the manufacture they said I had to go through Best Buy because it wasn't after the 30 days. This was just a waste of my money (because I guess money grows on trees these days and we can just throw it away) Definitely not worth buying or the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FEATURES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRODUCT WORKS GREAT. I ONLY HAVE IT ON THE FAN LOW SETTING AND IT COOLS OFF MY BEDROOM JUST RIGHT. I CAN ONLY IMAGINE HOW MUCH BETTER IT WILL DO ON THE COOLING FEATURES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for my room.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about buying this item at first. We plugged it in and it has been amazing. The room is cool and the air feels clean. A++ item

    I would recommend this to a friend
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