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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 41 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iQ 4K Smart Dash Cam Bundle, highlighting its excellent video quality and sleek design. The voice control feature also received positive feedback for its hands-free operation. However, some customers have expressed concerns regarding the installation process, connectivity speeds, and the size of the front camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-41 of 41 reviews
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Lots of frustration

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nextbase iQ 4K Smart Dash Cam Bundle with Cabin Cam and Rear Window Cam is a conundrum to me. It wants to be so much and I wish that it could be what it intends to be, but as it is, it is a lot of extreme frustration. The setup is easy. To start, the dash cam/cabin cam unit is powered by either your vehicle's OBD port or via the fusebox. I chose to use the OBD port. The bundle comes with the necessary hardware for your choice of setup. Once plugged in, the camera chimed on and I thought I was ready to go. Apparently at that point I didn't have a good enough signal to do the needed update. A screen came up suggesting I drive around until I have good coverage. I drove all around my neighborhood and every time I saw that it was downloading the update, I would pullover to get it done. Every single time it would download the update, but it would not install the update. I don't know if it ever did install it. I did drive around to do some errands and I could get nothing to come up on my phone screen for the live-view, and I could not get anything in the library to display either, so I assumed it was not recording. Is it supposed to record 24/7? Is there a setting I can change for that? I couldn't find anything for this. When I parked at my destination, the camera showed me it was in Parking Mode and I was thrilled to see that. However, after I pulled out of the parking spot, the camera wouldn't come back on! I did come to find the files from my drive did eventually go to the library. But only the files up until I parked and nothing from after that. What I did see was quality - it recorded the front in 4K and the cabin in 2K and the videos were very clear. I could clearly hear myself singing in those videos as well! I realized there is a delay from the time of recording to the time it gets uploaded to the app to see. There is a monthly subscription fee that includes cloud storage and 4G among other things and is really necessary to be able to record videos. Because of the lack of connectivity that didn't allow the Nextbase iQ 4K Smart Dash Cam Bundle with Cabin Cam and Rear Window Cam to perform as expected, this is a no-go for me. Perhaps it is because I live in the Pacific Northwest I don't get proper reception? I really don't know and it is possible that this could work where you are. There are a lot of features that this dash cam has and I would have loved to be able to try them out. If this dash cam bundle worked as it was supposed to, I would love this thing!

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you for taking the time to share your detailed experience with the Nextbase iQ 4K.

      We’re very sorry to hear about the setup and connectivity frustrations you encountered. We aim to provide the best support possible to our customers and regret that this has not been the case.

      We’d really like to help get this resolved for you. Our support team can walk you through some steps to ensure your device updates properly and maintains a stable connection. Please don’t hesitate to reach out to us at [email protected] and we’ll be happy to assist.

      We appreciate your feedback and hope to restore your confidence in your Nextbase experience.

      -The Nextbase Reviews team

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