Customer Ratings & Reviews
- Model:
- BNVR8-122-8L
- SKU:
- 6587853
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Good But Could Be Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Picture is good although I still cannot read license plates going by. I had a hard time setting the sensitivity using the slider button. It kept reverting back to High Sensitivity even though I saved it. I selected the appropriate areas not to record then used the Vehicle, Person, Motion and Face for my settings depending on camera location and that seemed to set my sensitivity. The previous Night Owl system I had lasted 10 years. Hope I can get at least 5 years out of this one before I have to replace it. I do recommend.
I would recommend this to a friend- Pros mentioned:Camera quality
Good cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro, installation is easy. The microphone isn't the best quality, but the video is pretty decent.
I would recommend this to a friend They need to do better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i wasnt out if my return window because i would return these. I’ve had security camera systems for the passed 20 years and I have to say this is the worst one ive installed. Its lacking in every catergory and the app overall design is the worst ive seen.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Hi, we're truly sorry to hear that your experience with this system has been so disappointing—especially given your long history with security camera setups. We never want a customer to feel stuck with a product that doesn’t meet their expectations. If you're open to it, we’d like the opportunity to better understand the issues and see how we can help improve your experience. Please give our Support Team a call at 1-866-390-1303 so we can assist you directly.
—Night Owl SP Digital Support Team
- Pros mentioned:Camera quality
Nightowl security system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We probably wouldnt buy these again. We have a wireless, and a wired system. The setup was easy. The pictures are pretty decent, but the camersa lad and sometimes dont record at all. Not that great for security
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Thank you for the feedback and sorry to hear of the issue you are having with your activity detection. We welcome the chance to help you adjust the sensitivity settings (and possibly other settings) that would improve the accuracy and reliability of your recordings. You can also reach out to our support team for help via email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Thanks, Night Owl SP Digital Support Team
- Pros mentioned:Camera quality
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras I like nice view god audio and good recording
I would recommend this to a friend Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Cameras,Good Deal Great Service Very Accurate
I would recommend this to a friendPicture quality not 4k
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this the quality is not there
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We’re sorry to hear that the video quality did not meet your expectations. By default, the display resolution is set to Standard definition indicated by the SD icon when viewing a camera. Full high resolution video can be seen by tapping on the SD to change to HD resolution. This does increase network bandwidth needed to transmit the higher resolution which is why the default is set to SD which has lower network bandwidth usage.Please reach out to our support team at 1-866-390-1303.
—Night Owl SP Digital Support Team
Product looks cheap and low quanlity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks cheap and low quanlity. The app requires you to allow location permission. I don't know the purpose but I want to have the option to disable it and I couldn't find a way to disable it. I was going to replace a older Samsung product to update to 4K but I ended up regretting it.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Thank you for the feedback and sorry to hear you think our system looks cheap. We manufacture our products with materials that withstand years of being outside in the elements, so we unfortunately cannot speak individual personal preferences for aesthetics. The products match exactly with the imagery so we apologize if there was any confusion on what you were receiving. With regard to location service that is at your discretion so you'd need to navigate to your privacy settings to turn on/off that if you have changed your mind. That process would depend on your type of phone/OS but for most it is found under settings>applications>Location services. Please let us know if we may provide any further support. Thanks, Night Owl SP Digital Support Team
Best Surveillance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy ever better then our old one it’s a upgrade!
I would recommend this to a friendGreat produit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great produit I really recommend people to buy it .
I would recommend this to a friendToo much for not enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most over priced item I may have ever bought. Was so glad to have taken it back.
I would recommend this to a friendBrand response from Night Owl
Posted .We’re sorry to hear that the system didn’t meet your expectations. We always aim to provide high-quality products at a competitive value. If you have any feedback about what didn’t work for you, we’d appreciate the opportunity to learn from it.
— Night Owl SP Digital Support Team
Works better than advertised!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what the other reviews were complaining about. but this works great for the use case that I have. My client really enjoys it, and with the ability to use this wirelessly anywhere in the world makes it even better of a value.
I would recommend this to a friend
