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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.1 out of 5 stars with 48 reviews

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85%
would recommend
to a friend

Customers are saying

Customers admire the 8-Channel, 4-Camera PIR Indoor/Outdoor Wired 1080p 1TB DVR Integrated Battery Backup Surveillance System's excellent video quality, with many praising the clear and detailed picture it produces, even noting its sensitivity to subtle light changes. The system's ease of installation is another frequently cited positive, with users highlighting the straightforward setup process and clear instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 48 reviews
  • Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Night owl security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but not perfect, night vision picture quality is poor, I guess I got what I paid for

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Please contact our 24/7 technical support team to troubleshoot your Night Vision issue at 1-866-390-1303.

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for ghost hunting.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for ghost hunting and the quality of the pictures are great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality video. Great for second home to see what is happening. Can configure alert zone, and receive notifications via the app, or screen shot in e-mail. Not commercial grade, but for home use and no subscription, it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GOOD CAMERAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY SET UP AND GOOD PICTURE /I WOULD RECOMMEND THESE TO ALL MY FRIENDS

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and recommendation!!

  • Rated 5 out of 5 stars

    Great Starter Pack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read over a ton of reviews on different websites before buying. Like most items half were good and the other half not so good. It was on sale so I figured I would take a chance on it. The biggest thing I learned was you can't believe everything you read! Granted I have only had it for a few weeks, but I love it. I was pretty impressed with the clarity of the camera's because they are light weight and plastic. What do you expect at this price point though. I installed it myself and had no issues doing so. The motion detection works pretty good as well. As for the app, I use it on an iPhone and was happy with how it worked. I don't know if other people just have slow internet or what, but it worked for me. All in all a great buy!!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for this glowing review and for the time you spent on it! Please do not hesitate to reach out should you need any assistance with your system!

  • Rated 4 out of 5 stars

    Very good security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works well. As with any wired system, requires work to install. User manual is 79 pages and available only online. IOS app offers zoom function but not on android. Could not get it to work on android tablet. Don't haven't an iPad so don't know about it.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon. Please contact our 24/7 technical support team at 1-866-390-1303 to troubleshoot!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After we had to buy an updated monitor, we were able to see the wide angles of the color photos. 1080 pixels is a much better playback that 720.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Rated 5 out of 5 stars

    Great system for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should have gotten the 8 camera unit but the 4 camera unit is a great buy for the money. One it was set up we had to end up calling customer service to be able to get connected online. It took them a while but finally got them up and running after the third rep. The first two we couldn't understand because thei English was horrible and one of them was very rude. Anyway the reception is great, we can watch our home when we're out of town and they'd are very clear. We'll definitely be buying a couple more to add on to our system.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are so sorry to hear that you had a poor customer service experience with our tech support team. But are happy to hear your system is running well and you are satisfied!

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 1 out of 5 stars

    Great cameras, poor app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was easy to install, cameras take great pictures/video footage.... however, to monitor your system via an app on your phone is why I give it such a poor review. The app has not connected in a month. I was told, after I gave them a bad review in Google Play store, that my phone may be too old, however I have a Samsung Galaxy S8+. Really ... too old. Customer service is a joke. Save your money, don't waste it on a night owl product.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Sorry to hear you had a bad experience with our support team. Please email [email protected] and one of our advanced agents will follow up with to address any on-going issues. Thank you.

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Performance, Easy to Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this to others, better video performance, very easy to set up, reliable! Recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good starter system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had it long enough for a full review or rating but so far so good, not happy with the zoom affects so far but I'm learning. every thing always seems to far away like looking thru binoculars backwards .

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      There are a number of settings that can be adjusted regarding the camera view and detection area. I have attached a link to your manual, should you be interested in viewing it. Additionally, you can call our 24/7 tech support team at 1-866-390-1303 to troubleshoot at any time. Thank you for the review!

      https://ferrismarketing.app.box.com/s/di4d4pc5hzmgxfkrpljiac2vx1zoa7z2

  • Cons mentioned:
    Night vision

    Rated 3 out of 5 stars

    Didn't like this camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is not even close to 1080P and the night vision is pretty much just dark you can't see anything.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi NedP. This system is 1080p and has up to 100 ft of night vision. If you are having an issue with your setup, please do not hesitate to reach out to our tech support team. One of our agents will be more than happy to help. Thank you!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent surveillance system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are crystal clear and easy to install. This is a very nice set up

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the feedback!

  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to attach and angle in four different directions, but the only problem is connecting to your iPhone. I have tried but have not succeeded yet

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good Afternoon and thank you for the review. If you are still having difficulty with the remote viewing application, please contact our tech team at 1-866-390-1303 for immediate assistance!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Much better then expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture...very clear...and not to hard to use!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security system works great, love night owl products.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and clear pix I'm happy I purchased it

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you!

  • Rated 4 out of 5 stars

    Nice options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good options with the price, Night vision camera is good and it has good storage as well. Professional installer is needed

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you very much for your honest review.

  • Rated 4 out of 5 stars

    Well working system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using cameras. The system was easy to set up myself

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Please let us know if we can be of any assistance and thank you for the review!

  • Rated 5 out of 5 stars

    Excellent Camera System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera system. Easy to setup and install! I can remotely view my cameras even when I'm hundreds of miles away!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your review. Thanks for choosing Night Owl.

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