Customer Ratings & Reviews
- Model:
- HDA10P-10BU-882-BB
- |
- SKU:
- 5098005
Customer reviews
Rating 4.1 out of 5 stars with 179 reviews
(179 customer reviews)Rating by feature
- Value1.6
Rating 1.6 out of 5 stars
- Quality1.9
Rating 1.9 out of 5 stars
- Ease of Use1.8
Rating 1.8 out of 5 stars
Customers are saying
Customers value the excellent video quality produced by this 8-channel surveillance system, frequently praising its ease of installation and user-friendly interface. Many found setup straightforward, even for first-time users. The system's clear picture quality, even at night, was a significant positive aspect for customers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Survived 2 CAT 5 Hurricanes...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera system for my home in 2017. There was no way I was prepared for what came soon after. Hurricanes Irma & Maria...these epic storms devastated our islands and left many homeless and others in complete disarray. I was not expecting to find much when I came out to look around after the storm. I was just grateful for life and no physical injuries to my kids or myself. We were without power, the roads were blocked and all communications were down. This went on for months, hence why my review is so late. I finally decided to try out my system after I cranked up my generator and I was pleased to find that all but two of my eight cameras were working. This meant that 100% of my existing system was up. See, the two that were gone were knocked off by a tree that fell on my house. This was rather impressive to me because I am sure that this system, like much else, was NOT rated to withstand over 200mph wind gusts. I say all of that to say this, this system worked well before the hurricanes even occurred and it still serves me now. The app has its glitches but I had no major issues with it. I am truly impressed that it withstood the elements on such a level. As such, if you are in the market for a reliable camera system, please trust my word and give Night Owl a try. You shouldn't be disappointed.
I would recommend this to a friendBrand response from Night Owl
Posted .Hi Tish. Thank you so much for this review. Irma and Maria were terrifying and we are so glad to hear you and your loved ones made it through with no serious injuries. Please do not hesitate to reach out if you ever need any assistance with your Night Owl system. Thank you!
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are truly a great Purchase. I still waiting for geek squad to put them up , they cancelled on me 6 times . They are supposedly coming out tomorrow, let's hope they show .
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for the review!
- Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Awesome Cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, great quality and complete coverage for my Home. I really Love these Cameras.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Hardware Good, App Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras and dvr are great. Cane with plenty of cable to reach all areas of my house. Though the dvr software works great, the mobile app needs a lot of improvement.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for the feedback and for being a Night Owl customer!
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Easy Setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect cameras but had some difficulty connecting to screen. Night owl customer service was great and solved my issue and it was very easy to set-up phone app.
I would recommend this to a friendBrand response from Night Owl
Posted .So happy our team was able to help. Thank you for being a Night Owl customer!
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had been looking at security cameras for some time but in many cases the reviews turned us off. Finally decided we needed to get something and are so glad we decided on Nighthawk Owl. The cameras have surpassed what we expected. Even at night. With just a minimal amount of light and can see almost as clear as day. Also very easy to use. That along with Geek Squad install and we couldn't be more pleased with the product.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you so much for taking the time to review your product!
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work great and are easy to setup. Would recommend this product to family and friends.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review and feedback. Always good to hear from a happy customer!
- Pros mentioned:Ease of use, Picture quality
Rated 3 out of 5 stars
Picture Quality is really good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has great picture quality and works good. The setup was easy. Cables are long and easy enough to work with.
I would recommend this to a friendBrand response from Night Owl
Posted .Thanks for your positive review!
- Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Great security cameras for my property
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy setup. Clear video and good night vision. Perfect for my needs.
I would recommend this to a friend - Pros mentioned:Installation, Picture quality
Rated 5 out of 5 stars
Nice camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality easy to install love that you can monitor from your phone
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review!
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good system for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had another system set up and it stopped working. We were not getting notifications. This one has been great so far. No problems
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for choosing Night Owl! Please do not hesitate to reach out should you need any assistance with your new system.
Rated 4 out of 5 stars
I live alone and I travel often.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of personal items that I would hate to lose so I was in need of a good photo security system. When I found this unit and learned how to use it I feel much more confident 2go out of town and be able to keep an eye on my property.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you very much for your amazing feedback. We are very happy to know that our system was able to make a positive change in your life. Thank you for choosing Night Owl security product.
Rated 1 out of 5 stars
Night Owl Security Systems are terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY ANY NIGHT OWL PRODUCT! I have over a $1000 in a commercial Night Owl Camera security system. I purchased from Best Buy October of 2019! It took over 2 months to get it connected and up and running! I had to hire a local company to get it loaded and they also had issues!!! Night Owl tech support is none existent! When you actually get a warm body, you can’t understand them and their English is EXTREMELY lacking! I have an iPhone and the system will hardly ever load on my phone.... like it’s supposed to!!! DO NOT WASTE YOUR MONEY ON ANY NIGHT OWL PRODUCT!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy recorder for Internet setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recorder was easy to set up for Internet viewing. Just download the app & scan the bar code on top of the recorder. That's it.
I would recommend this to a friendBrand response from Night Owl
Posted .Dear customer, thank you for your feedback.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Home camara system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system! Very good quality and easy to install
I would recommend this to a friendBrand response from Night Owl
Posted .Good Morning Esther. Thanks for leaving such a great review. It's great to hear you found the system easy and quick to install. Welcome to the Night Owl Family! Thank you for choosing Night Owl and Have a Great Day.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy hook up Great cameras User friendly install
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you for the review! We are so happy to hear you are pleased with your security investment.
Rated 5 out of 5 stars
Great surveillance system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a system to watch my personal property while I was away on vacation. I could view my property on my smart phone.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you Macman for this review!
- Cons mentioned:Night vision
Rated 3 out of 5 stars
Good entry level ststem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the system is good for an entry level, do it yourself, no monthly fee system. The night vision isn't the greatest. The android app works pretty well, the apple app works sometimes. Customer support is horrible. Could not find a phone number to call, only an online application where a ticket is issued. Never got a response to my ticket. I had to figure out my problem myself.
I would recommend this to a friendBrand response from Night Owl
Posted .I hope you've been able to resolve your issue. If you're still having trouble, please contact Night Owl Technical Support for assistance. Thanks for choosing Night Owl.
- Cons mentioned:Night vision
Rated 4 out of 5 stars
Great cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Night vision is ok but not as good as I would have liked them to be.
I would recommend this to a friendBrand response from Night Owl
Posted .Hi Lovethem and thank you for the feedback! We are constantly working to provide the best product we can. Often times Night Vision can be greatly enhanced if the camera is installed in a location with ample ambient light. Ambient lighting equates to moonlight, streetlights, etc... If your cameras are installed in complete darkness, the Night Vision will be clear, but shortened. Please do not hesitate to reach out to our tech support team to troubleshoot your Night Vision issues at any time.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Simple system for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and the video is pretty clear. Had minor issues with the app but otherwise worth the money.
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you!

