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26 Cypress St
Williston, VT 05495
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 179 reviews

Rating Filter

Rating by feature

  • Value

    Rating 1.6 out of 5 stars

  • Quality

    Rating 1.9 out of 5 stars

  • Ease of Use

    Rating 1.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers value the excellent video quality produced by this 8-channel surveillance system, frequently praising its ease of installation and user-friendly interface. Many found setup straightforward, even for first-time users. The system's clear picture quality, even at night, was a significant positive aspect for customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 179 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great cameras so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. They need to have better instructions on how to set up the computer and your phone.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Annon. We do have a lot of material on our support site that is there to assist our customers with just this. Please find a couple of links below.

      Intro Guide to CMS
      https://ferrismarketing.app.box.com/s/c4o6juj0i8yu3rdt76jlufve3wc8lxls
      CMS Remote Configuration Guide
      https://ferrismarketing.app.box.com/s/7x80keyf740c1xj5o6qfi21xswczngnn
      Smart Device Remote Viewing Guide
      https://ferrismarketing.app.box.com/s/9bwe9mtp2bw5nnjyvgu66a6m1fm7oyo4

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great camara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It records all day everyday and keeps all the recording and is very easy to use

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, plug and play. Customer service is very helpful if you cam not get it done.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review and for being part of the Night Owl family!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, was an easy install as I replaced other cameras. App is not as good as expected.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Lisa and thank you for the review. We would be happy to troubleshoot any specific issues you are having with the App. Please contact our tech support team at your convenience to receive assistance.

  • Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Cameras have a good resolution. Interface is easy to use. Haven't had any issues

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best home security system out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best home security systems hands down that I have ever owned.it does what it's supposed to do and then some.crystal clear video make's you feel good knowing you'll all ways have video footage if any thing goes bad while your home or away with remote viewing.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for this amazing review and for choosing Night Owl! Should you need any assistance with your new system, please do not hesitate to reach out.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One of the best for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, comes up right away on your smart phones unlike other brands.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you! Please do not hesitate to reach out should you need any assistance with your system in the future.

  • Cons mentioned:
    App stability

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as expected but the app can be a little buggy on the phone.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      What issues are you experiencing with the App? Please reach out to our tech support team and one of our agents will thoroughly troubleshoot with you.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Provided the security we were looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many of the reviews before buying. Figured we could return within 14 days if they didn't work for us. The system has been in for over a month and working perfect. Would recommend this system to anyone looking to feel more secure than without this feature.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We appreciate your detailed feedback. If you ever need assistance, please do not hesitate to contact Night Owl Technical Support. Please refer to your user manual for this information. Thank you for choosing Night Owl!

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great surveillance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are good quality and the video feedback is great also.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review!

  • Rated 4 out of 5 stars

    Securing my property

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a complicated system. I had the geek squad install mine. The company is very good at helping you with there product over the phone. Once you have it installed and setup it doesn't require any effort. I like that I can keep tabs of my property on my phone. They have a free app you download to be alerted of people entering the zones where you have protection.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We appreciate your detailed feedback. If you ever need assistance, please do not hesitate to contact Night Owl Technical Support. Please refer to your user manual for this information. Thank you for choosing Night Owl!

  • Rated 5 out of 5 stars

    Great camera system for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system fir the price. The battery backup is a good feature.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for being a Night Owl customer!

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good cameras for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and easy to use the app. Is user friendly.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is pretty good. Night vision a little grainy

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review. Have you tried adjusting the camera's settings within the DVR menu? If not, please try this to see if it gets rid of the grain. How far are the cameras installed from the DVR? Sometimes power issues can lead to a grainy image. If they are within the recommended 60 ft range, this is likely not the issue. If none of the above helps, please call of our tech support team for additional assistance. Thank you for choosing Night Owl!

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system was simple and easy to set up and install

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you very much for your honest review.

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good product, lacking complete instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install but the instruction manual is not very good.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review. If you have any questions regarding anything in the manual, please contact our 24/7 tech support center at 1-866-390-1303.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am able to view it anywhere and so clearly on phone and computer. was very easy to set up. hardest part is connecting to first device but only the first time. after its all set up it connects to any device easily

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback!

  • Rated 3 out of 5 stars

    I ended up returning this system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, seems great! However the app is not what I think of user friendly. Also the system itself two of the cameras had issues with the IRS. I was able to reset it but very troublesome. I think the unit would be fine with tech savvy folks! That's not me!

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Good afternoon,

      Thank you for your honest review, we will keep improving in all of our Night Owl Products
      you are right the application setup process should nee to be user-friendly.
      we are working to fix this issues to have a better customer experience using our application.

      Please contact

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Got a great deal on a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only difficulty with this system is that is is wired which makes it a little less desirable aesthetically, but it works wonderfully and I love the phone live stream and motion detection features

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your great review
      Best regards.

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug and play. Make sure you know your physical IP address and not your local network. Sometimes it is a pain to see your cameras over the net, if you don't have the right IP.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review and feedback!

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