Customers commend the C20X Series 8-Channel surveillance system for its excellent camera quality and ease of installation and use. Positive feedback also highlights the system's effective night vision capabilities and its competitive price point. However, some users experienced difficulties with the mobile application's functionality and connectivity. Overall, the system receives praise for its performance, but improvements to the app are suggested.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 341 reviews
Pros mentioned:
Ease of use, Installation, Picture quality
Rated 5 out of 5 stars
Easy Install, great clarity.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
East to install, cameras have great clarity, setup is as simple as turning it on.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Much safer now
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation set up and operation of this system is quite easy The preferences for the operation has been made quite simple. On two occasions the police have asked to review play back from my cameras to observe activity on the street I live on. They were able to get the license plate number on a car driving by.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Motion detection
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for an alternative to all the smart cameras and wireless. This was a great option for me. Easy to set up and easy to use. Only real problem I have is I wish you could set up an “at home” feature so certain cameras didn’t trigger when motion is detected.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Brand response from Night Owl
Posted .
Good Afternoon. You are able to log into the DVR and manually adjust the motion alerts. You can set it to where you do not receive motion alerts for certain cameras during certain times of day. Please refer to your product manual, linked below, for more information. Thank you for choosing Night Owl! https://support.nightowlsp.com/hc/en-us/articles/360017154454
Pros mentioned:
Night vision, Picture quality
Rated 5 out of 5 stars
Great system, easy self install
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from an old 720p Night Owl system that the HDD failed on after several years of reliable service. The 1080p is much clearer video and the added spotlight makes the night video more usable to identify anyone entering the camera view. Also has a wider view angle than the older system increasing the coverage area.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Brand response from Night Owl
Posted .
Great to hear our new 1080p system is helping to up your security coverage! If you decide that you need more than 4 cameras, this system is compatible with your 720p cameras and we also sell the 1080p spotlight camera as an add-on. Thank you for choosing Night Owl!
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Easy to Install, Nice features, good clear picture
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I installed the system pretty quickly. I had the advantage of having the plywood not installed on the roof trusses yet, so it was easy to pull the wires to a centralized location in the corner of my home office. The cameras went up easy, and positioning them was real easy and quick with a second person watching the monitor. The view from each camera is crystal clear. Night vision is pretty good, but is a lot better if you have nice security lighting with motion sensors on them. Going back to recorded spots on the hard drive takes a little patience, but once you get used to the quirks is pretty easy.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you so much for the detailed review and for choosing Night Owl! If you experience any issues, do not hesitate to reach out. Thank you!
Pros mentioned:
Ease of use, Picture quality
Rated 4 out of 5 stars
Security at a fair price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchase to be able to view more of property. Setup easy. Cameras show very good images. Just pay attention to instructions when setting up.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you for choosing Night Owl!
Pros mentioned:
Installation
Rated 4 out of 5 stars
Solid security system.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchase this to put a couple cameras inside and a couple outside. The setup was relatively straightforward if you have experience running cables in the wall and through attic/crawl spaces. Resolution was really good and getting the live steam on the phone was a big plus. The recorded playback on the phone app was a little slow but overall a great camera security system.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you so much for the review and for choosing Night Owl!
Pros mentioned:
Night vision, Picture quality
Rated 3 out of 5 stars
Excellent pic at night if you do it right
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its good very good at night IF you can it in perfect position .
Needs a remote.
It makes lights flash that are not really flashing.
On app it has a main button that says hold to talk but it doesn't work.
Each camera on app has a speaker agian does not work.
You can't if or reward threw recordings.
Has a very good clear picture during the day
No, I would not recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
A nice system for the money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted 8 cameras because you always want more areas covered than orginally plan. Some of the features I didn't like. For example, the dvr is powered by the same kind of dc power as the cameras are. The playback interface isn't as user friendly enough compared to other other manufacturers. I need to download the user manual to figure it out. But overall a good system to stop burglars, thieves and trespassers.
I would recommend this to a friend
Pros mentioned:
Installation, Picture quality
Rated 4 out of 5 stars
Great Cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These cameras show good quality images. They are very easy to install and setup.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Fantastic system
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is easy to install, and provides excellent clarity of the images that are saved for playback. It is being used in an industrial environment where it is essential that the resolution and images provide conclusive evidence of damage caused.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you so much for the review Drew and for choosing Night Owl!
Pros mentioned:
Night vision, Picture quality
Rated 5 out of 5 stars
Great system
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve had them about a year and a half and they work real well. The night light is good. Only trouble we’ve had is the “microphone” in it. We’ve never been able to hear any audio.
I would recommend this to a friend
Pros mentioned:
Installation, Picture quality
Rated 4 out of 5 stars
Good System
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as expected. Simply install. Decent images.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you for reviewing your product! We are glad the product is covering your security needs.
Pros mentioned:
Night vision, Picture quality
Rated 5 out of 5 stars
Great value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Set came with 8 cameras with the hard drive. Power supply is universal, 110 -240 volts. Video quality is 1080 p with night vision. Satisfied with the value. Except for running wires, set up was easy.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you so much for choosing Night Owl!
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good but complicated
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this as a replacement for an old Q-SEE unit (QT5680). Using the cameras already in place I found the pictures on the monitor to be sharper. The software, however, is much more complicated and I haven't yet figured out how to get it to stay on 24-7.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Brand response from Night Owl
Posted .
Good Afternoon. Our support team is standing by and ready to assist 24/7. Please give our agents a call and we will happily work with you to get you up and running on the App!
Pros mentioned:
Installation, Picture quality
Rated 5 out of 5 stars
Great Security Camara's System
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I live in a RV and I was concerned for the safety of my Family. I would recommend that you buy this set it’s really easy to install, the viewing in monitors is excellent. Best Set.
I would recommend this to a friend
Pros mentioned:
Installation, Picture quality
Rated 5 out of 5 stars
Great System
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install and setup. Super clear and detailed. Awesome price for a system of this quality. NightOwl tech support is second to none. Up and running in no time at all!!! Look no further.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you so much for choosing Night Owl!
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good cameras for the price
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price, you get good cameras and decent pixels. The online is kinda clunky. And the night vision is poor. The little LED light they put on the camera is weak, and not easy to see things at night. But it works, and I can't complain. It beats buying a super expensive system.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Great cameras, easy installation.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this purchase. Only complaint is that I had to call customer service to get the mobile app to work and only 7 of the 8 cameras generally show up on the mobile app. It randomly blanks out one camera.
I would recommend this to a friend
Brand response from Night Owl
Posted .
Thank you for the review and for choosing Night Owl. If you continue to have an issue with the App not showing a camera, please let us know and we can follow up with tech support to ensure the situation is resolved. Thank you!
Pros mentioned:
Night vision, Picture quality
Rated 5 out of 5 stars
Great Cameras
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The night owl cameras are great. The picture quality is very good and clear. I like that they have the spot light on the cameras for night view. Great cameras. Would buy again.
This review is from Night Owl - C20X Series 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System - White/Black
I would recommend this to a friend
Brand response from Night Owl
Posted .
The spotlight technology has been a welcome addition here at Night Owl! Not only do they help prevent criminal activity, but they also boost the image your cameras display at night. Thank you for choosing Night Owl!