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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1602 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 12-Cup Coffee Maker's coffee quality and ease of use. Many appreciate the removable water reservoir and overall performance. While the design and timer are liked by some, a few customers find the price and size to be a drawback, and have noted the noise level and filter performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,602 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Easy to Clean

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coffee pot went out on me. I purchased this as a replacement and have loved it. It is easy to clean and makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Ninja makes Great Stuff!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Ninja Blender/ food processor & love it. We generally buy Cusinart coffee makers but they only seem to last 2 years at the most. We tried this Ninja and it is so well designed. Great construction quality. The carafe doesn't drip. The water reservoir is removable which beats filling it by pouring the water from the carafe. Much neasier to keep clean. Plus the coffee tastes great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coffee coffee coffeeeeeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this coffee maker. it has a setting to program it so you don't have to wake up early! great gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Quick to brew. Annoying that the never shuts off so don’t refill water or will overflow the pot as it continues to brew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee tastes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While more than I wanted to spend, it was worth the cost. You can taste the difference in this coffee brewer. The technology/process makes the coffee tastes smooth and rich.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Hot delicious coffee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good hot coffee. The only thing I don’t like is it spills when refilling water.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Great coffee maker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A top-notch coffee maker. Easy to use, easy to program, and makes very tasty coffee. Open and removable water reservoir is a big plus. I took a chance on this, replacing my old Cuisinart pot that had lasted forever. So far, it has proven to be a good decision.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Reliable Coffee Talk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this coffee maker for 22 months and we absolutely love it! We love it so much that I decided to write a review for those of you who find yourself endlessly researching coffee makers! We haven’t had any issues with coffee grounds in our coffee, it’s easy to clean, coffee is consistently good regarding coffee/water ratio, and best of all, it’s still going strong! Highly recommend this one! Cheers ☕️

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water reservoir

    Rated 5 out of 5 stars

    Buy this now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of service, our old coffee maker had stopped brewing. My wife and I needed a solution, and quick as I am a monster without my morning coffee. After a panicked search, we saw that the Ninja coffee maker had good reviews. We already own the blender and figured it would be nice to have a matching set of small kitchen appliances. I am so freaking happy we bought this! The Ninja 12-Cup Coffee Maker exceeded our initial expectations. While unboxing we learned more and more about the attention to detail Ninja has implemented into the brewing process. The water reservoir is detachable while makes filling with water in the mornings a smooth process. No spills from pouring water from your pot into the water reservoir. The coffee strainer is reusable which we love as we are conscious of our environmental impact. If you purchase reground coffee the scooper has a built-in mounting point so you don't have to sleepily fumble around the kitchen to find your precious scooper. The coffee maker itself feels weighted and the stainless steel makes it look elegant. That isn't the only elegant part of this machine. The coffee maker also has a delay brew feature. This has made my life easier as I no longer have to brave the dark cold house to make my morning coffee. I am not sure if my friends and family have taken our advice about this coffee maker, but we have certainly told all our friends about this new amazing part of our lives.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Overall performance

    Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace Cuisinart that had seen better days. Has a reusable filter which works fine. Not much grounds getting through. Brews great. Easy to use and program. Really like the carafe. No spills when pouring. Water tank is clear and easy to read when filling. I have no complaints! Works great and would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Maker 12 Cup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Quiet! Hot when poured. Well made. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker! It matches my other small appliances I have.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Finally an easy to use great coffee maker.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes excellent coffee as a very easy to use clean cycle I run once a week keeps the coffee tasting great and brewing fast. It's also awesome to have the removable water filling tank instead of filling the crafe and pouring it into the coffee maker making a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 4 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker - the removable tank for the water is very handy to fill with filtered water from my refrigerator. Using the filtered water reduces the frequency of having to clean the unit. I would recommend including the Geek Squad protection - we have used it a couple of times with this product as the product seems to fail within months of the warranty expiring.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker very easy to use very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this coffee maker. It is a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 4 out of 5 stars

    Ninja

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good coffee but is slow at making it. I hate pouring water in the back of a machine it always makes a mess so to have a separate water reservoir is awesome. It’s super easy to set up and set a timer for morning and an option for a smaller batch and - measuring spoon included and can program how long it stays warm up to 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Ninja 12 cup Coffee Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several coffee maker brands in my life, this is by far the most favorite. The design is a well thought out product that is very easy to use, and way less mess and easy clean up then any other brands we have had.. Love it and so happy when our coffee is ready.. Makes a smooth tasting rich coffee!! Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for my old coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my old $20 coffee maker. Love this one, coffee seems to taste better! Easy to use, not too many buttons to confuse my "getting slower, old brain" !

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I didn't need to buy filters, I love that I can use them if I want to though. Coffee is great tasting and stays warm, I can also set a timer for morning coffee. It's a super quick clean up. So far no complaints.

    I would recommend this to a friend
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