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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,588 reviews
  • Pros mentioned:
    Coffee quality, Ease of use, Overall performance

    Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace Cuisinart that had seen better days. Has a reusable filter which works fine. Not much grounds getting through. Brews great. Easy to use and program. Really like the carafe. No spills when pouring. Water tank is clear and easy to read when filling. I have no complaints! Works great and would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents and they loved it. Great tasting coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Ninja Coffee Maker 12 Cup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee. Quiet! Hot when poured. Well made. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness is a great cup of coffee when you want i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey we absolutely love it! It's the best coffee brewer I've ever purchased. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for my old coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my old $20 coffee maker. Love this one, coffee seems to taste better! Easy to use, not too many buttons to confuse my "getting slower, old brain" !

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Finally an easy to use great coffee maker.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes excellent coffee as a very easy to use clean cycle I run once a week keeps the coffee tasting great and brewing fast. It's also awesome to have the removable water filling tank instead of filling the crafe and pouring it into the coffee maker making a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 4 out of 5 stars

    Great Coffee Maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee maker - the removable tank for the water is very handy to fill with filtered water from my refrigerator. Using the filtered water reduces the frequency of having to clean the unit. I would recommend including the Geek Squad protection - we have used it a couple of times with this product as the product seems to fail within months of the warranty expiring.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker very easy to use very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciews are accurate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i thought binja would be. So convenient having a water reservoir

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Legit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this coffee maker is legit! I really dig the way I can take the water tank to the sink to fill it versus having to pour water into it while it's on the counter because no matter what, water will get everywhere! Has simple to use buttons and like other Ninja products it is well made.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 4 out of 5 stars

    Ninja

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes good coffee but is slow at making it. I hate pouring water in the back of a machine it always makes a mess so to have a separate water reservoir is awesome. It’s super easy to set up and set a timer for morning and an option for a smaller batch and - measuring spoon included and can program how long it stays warm up to 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Ninja 12 cup Coffee Maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several coffee maker brands in my life, this is by far the most favorite. The design is a well thought out product that is very easy to use, and way less mess and easy clean up then any other brands we have had.. Love it and so happy when our coffee is ready.. Makes a smooth tasting rich coffee!! Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I didn't need to buy filters, I love that I can use them if I want to though. Coffee is great tasting and stays warm, I can also set a timer for morning coffee. It's a super quick clean up. So far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The Best Buy salesman recommended it and it's been working great. V happy.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    So far, so very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good coffeemaker. I've had this Ninja coffee maker about a month after my OXO 9 fell apart after years of use The OXO produced a very good cup of coffee but I wanted a change. I read great things about this Ninja but also read concerns about quality control. So far, so very good. The coffee quality is great. I love the easy pour, dripless carafe - it feels balanced in your hands when it pours. The ability to transport the water tank to a dispenser is convenient. The Ninja is easy to operate, and looks good in the kitchen. It's not the cheapest coffeemaker, not the most expensive, but is a very good value for the money. And no quality issues to speak of.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this purchase. The coffee maker looks nice on our coffee bar. It is easy to setup and use and the coffee tastes great, much better than the individual Keurig k-cups, although we still use that brewer when we just want a single cup of coffee later in the day. You can tell that Ninja put a good deal of thought into the design. The water reservoir is removable and it is shaped so that there are indentations for where you would grip it, so I feel it would be good for those with little grip strength. We grind the beans fresh every night when preparing the pot to auto-start the next morning. It does beep when brewing is finished, but it's not obnoxious. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Ninja makes great coffee!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We currently also own the Ninja Bar Coffee maker as well so we knew Ninja made great coffee machines. We purchased this with our Best Buy Reward points and are very satisfied with it. This replaced our coffee maker in our RV Travel Trailer. We like to "glamp" and have a Kurig and now a Ninja in the trailer. We used it last week while camping at the coast and it made some great coffee. The controls are slightly different than the Coffee Bar, but easy to manipulate. It is a little tall, but fits in the cabinet of the RV just fine. We only used bottled water through it and it tasted great. It is a little on the pricey side, but it does make great coffee and seems well built to last quite awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a LOT of coffee makers I think I've finally found a keeper. I just hope it lasts. Well made thought out design. Easy to set up and to use. Excellent coffee with no grounds in it. Easy to fill with the removable tank. What more can you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 4 out of 5 stars

    Hot Coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low to mid range coffee maker in a world with $300+ brewers. After not being able to find any more chemex filters, I had to find a quick replacement method. Pros: The Ninja brews fairly quickly and makes hot hot coffee. The warmer plate can be activated again afterwards and it actually makes the coffee pretty hot within 15 mins! It has a huge sprayer, so you know all the grounds are getting wet. The removable water reservoir is a must and you'll never want to go back to a fixed one after. Cons: The buttons aren't a one finger press. You actually have to hold the machine or it will slide. With all the tech out today, I'm surprised they weren't made touch. I didn't care for the taste when I used the gold tone filter it came with, but after I switched to unbleached paper filters and gave it ample time to cool, the coffee was much more palatable. Overall I would definitely buy it again, as I had it narrowed to a cuisinart and kitchen aid, but both had a few too many bad reviews. This particular Ninja model had excellent reviews across multiple retailers, which is what ultimately sold me. After owning it now for a month now, I'm glad I went with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Everything you need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful coffee maker. Pros- >Water reservoir is removeable, which makes it easy to fill up and a bit easier to clean by the sink. > The glass carafe is a nice weight. > Easy to make a small batch of coffee or many cups. > Easy to clean with removable top filter (also good for cleaning). > Takes up a small amount of space in comparison to other large coffee makers. Con- > The only thing that MAY cause an issue for some people is when you raise the top lid to put coffee in, some people may not be able to put it underneath some kitchen cabinets depending on your set up. That is literally the only issue you might have.

    I would recommend this to a friend
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