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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1601 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 12-Cup Coffee Maker's coffee quality and ease of use. Many appreciate the removable water reservoir and overall performance. While the design and timer are liked by some, a few customers find the price and size to be a drawback, and have noted the noise level and filter performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,601 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I didn't need to buy filters, I love that I can use them if I want to though. Coffee is great tasting and stays warm, I can also set a timer for morning coffee. It's a super quick clean up. So far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness is a great cup of coffee when you want i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey we absolutely love it! It's the best coffee brewer I've ever purchased. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciews are accurate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i thought binja would be. So convenient having a water reservoir

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this purchase. The coffee maker looks nice on our coffee bar. It is easy to setup and use and the coffee tastes great, much better than the individual Keurig k-cups, although we still use that brewer when we just want a single cup of coffee later in the day. You can tell that Ninja put a good deal of thought into the design. The water reservoir is removable and it is shaped so that there are indentations for where you would grip it, so I feel it would be good for those with little grip strength. We grind the beans fresh every night when preparing the pot to auto-start the next morning. It does beep when brewing is finished, but it's not obnoxious. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    So far, so very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good coffeemaker. I've had this Ninja coffee maker about a month after my OXO 9 fell apart after years of use The OXO produced a very good cup of coffee but I wanted a change. I read great things about this Ninja but also read concerns about quality control. So far, so very good. The coffee quality is great. I love the easy pour, dripless carafe - it feels balanced in your hands when it pours. The ability to transport the water tank to a dispenser is convenient. The Ninja is easy to operate, and looks good in the kitchen. It's not the cheapest coffeemaker, not the most expensive, but is a very good value for the money. And no quality issues to speak of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally, a great tasting drip coffee.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is the best coffee maker I have ever owned. Admittedly, I have always gone for the $20 Mr. Coffee makers in the past...I used to put up with all manner of leaking, buttons malfunctioning, lukewarm coffee temperatures, and, worst of all, the wretched plastic taste. I would always end up going back to the French press for the taste. I wanted something programmable and easy without sacrificing flavor. This coffee maker absolutely meets that need. I wake up to near pour-over flavor coffee every morning now. Here are my highlights: -Flavor: The most important factor for me. It tastes excellent and is customizable. I especially appreciate that not only can you select small batch, but you can combine this setting with "classic" or "rich." I typically only make coffee for myself, so this is amazing. Not many reviews seem to mention this, but the "shower head" spout is one of its best features. The water evenly drips through all parts of the grounds and is more comparable to the pour over method. More expensive coffee makers feature this, but not many in this price range. Nice! (I was a little worried that all the plastic inside (stainless steel only on the exterior) would give it a bad taste, but I am picking up no weird plastic taste.) Ease of Use: Very easy. The water basin detaches for easy filling, the parts are easy to clean, the buttons feel high quality, programming and setting the time works as intended. The coffee scooper attached to the side is pretty gimmicky to me, but can be convenient I'll admit. Build Quality/Design: Good, but not perfect. It looks nice, albeit a bit aggressive appearing. It might be too large for some crowded counter spaces as it seems to be moderately bigger than other 12 cup brewers. The stainless steel looks great, but most of the inside is sadly pure plastic. Luckily, it hasn't given off any weird flavors or smells. The biggest con: The steam. It is not a deal-breaker, but this coffee maker sure does steam a lot while brewing. And I mean a lot. It can be an issue if you are placing it right under a cabinet space, but it hasn't posed any problems for me.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a LOT of coffee makers I think I've finally found a keeper. I just hope it lasts. Well made thought out design. Easy to set up and to use. Excellent coffee with no grounds in it. Easy to fill with the removable tank. What more can you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 4 out of 5 stars

    Hot Coffee!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low to mid range coffee maker in a world with $300+ brewers. After not being able to find any more chemex filters, I had to find a quick replacement method. Pros: The Ninja brews fairly quickly and makes hot hot coffee. The warmer plate can be activated again afterwards and it actually makes the coffee pretty hot within 15 mins! It has a huge sprayer, so you know all the grounds are getting wet. The removable water reservoir is a must and you'll never want to go back to a fixed one after. Cons: The buttons aren't a one finger press. You actually have to hold the machine or it will slide. With all the tech out today, I'm surprised they weren't made touch. I didn't care for the taste when I used the gold tone filter it came with, but after I switched to unbleached paper filters and gave it ample time to cool, the coffee was much more palatable. Overall I would definitely buy it again, as I had it narrowed to a cuisinart and kitchen aid, but both had a few too many bad reviews. This particular Ninja model had excellent reviews across multiple retailers, which is what ultimately sold me. After owning it now for a month now, I'm glad I went with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Everything you need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful coffee maker. Pros- >Water reservoir is removeable, which makes it easy to fill up and a bit easier to clean by the sink. > The glass carafe is a nice weight. > Easy to make a small batch of coffee or many cups. > Easy to clean with removable top filter (also good for cleaning). > Takes up a small amount of space in comparison to other large coffee makers. Con- > The only thing that MAY cause an issue for some people is when you raise the top lid to put coffee in, some people may not be able to put it underneath some kitchen cabinets depending on your set up. That is literally the only issue you might have.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Five years of the Ninja, and I bought it again.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this model. I like the finished coffee and the size is perfect for me. My first one eventually started leaving a pool of water on the counter. This one has leaked the entire contents of the removable water tank overnight once. I’m sure it was my fault for not making sure it was fully seated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The Best Buy salesman recommended it and it's been working great. V happy.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    At home or on the road.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessy every time we've used it. Whether in our kitchen or in our trailer while camping. Well made and reliable, consistently provides the same well executed cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Another good product from Ninja!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a super fancy coffee brewer but it does the job very well! It's not super quite when it's brewing (comparing to my previous De'Longhi) but not a big deal at all. No issues at all since we bought it. I also like the fact that you can detach the water tank to fill it up as opposed to having to pour the water into it (my DL was like that and it was not convenient at all). Also, the water tank is clear and it has the measurements marked so you know how much water you are putting in. I've found that Ninja is very reliable - this is not our first product from this brand . I'd definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Take my money…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coffee pot as a wedding gift and honestly I was a little jealous I had to give it away. I love that it has a detachable water reservoir and ice coffee option. The bride was so happy!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Great design and easy to use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja coffee maker brews an excellent cup of coffee. The water reservoir is a very smart design ,very easy to use. Also I would like to say that the control functions are very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Great coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee pot is so easy to use. Water reservoir removable, can fill it under tap, can select small batch and strength. I love it, can make sure water reservoir clean before making coffee. Makes great coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Water reservoir

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying I am kind of biased towards Ninja products, as I have the Foodi, the blender and the food processor from Ninja, and now this. Build quality is good, as it feels solid. Removable water reservoir makes refills a breeze and the inclusion of a reusable filter makes it so I don't have to buy those #4 cone filters! I like the function where I can brew 4 cups, in case I don't want too much coffee, as well as the warming plate function, which will keep coffee warm WITHOUT burning it, like so many others do, plus it shuts off automatically after 2 hours, which is nice. This is my first time actually spending over $35 for a coffee maker, and I feel it's a great investment, especially with how most Ninja products last, at least in my case!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee maker. Awesome Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Coffee Maker! As many of you know temperature is a major factor in the quality of the taste of Coffee. This Coffee Maker cooks at a higher temperature then most Coffee makers brands that I have tried and I've tried a lot on the market. You can make 2 to 12 cups you simply select the button for small batch. It has a button for rich flavor as well and you can tell the difference! The reservoir pulls off and can be washed which I like as most Coffee Makers are fixed. It has a nice brass filter so no filters needed. You can buy paper filters if you wish at most any store. Has a timer so you can wake up to a fresh cup. Great Coffee Maker!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee break

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and durable. I can now enjoy a cup of coffee without having to buy a new one every other month

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Water tank is a plus

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Love the water tank as well. I always start to out water in pot and then remember I don’t have to. Easy to use, good coffee, love it

    I would recommend this to a friend
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