Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$69.99
Save $20
Comp. Value: $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1291 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Coffee 12-Cup Coffee Brewer's coffee quality and ease of use. Many appreciate the removable water reservoir and overall design. However, some find the coffee maker a bit overpriced, and a few have noted its bulky size and that some coffee grounds get through the filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,291 reviews
  • Pros mentioned:
    Design, Water reservoir

    Rated 3 out of 5 stars

    Basic, overpriced, but does the job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better from Ninja and the price point. The upsides to this brewer, IMO, is the included scooper which is long, and doesn’t allow for an excess of grounds but is precise. Additionally, the removable water tank is a must for me. Programming is straight forward, and intuitive aside from the power button which isn’t as simple as just a switch that allows or disallows electrical current. What I don’t like is the lid because it has a stem requiring a straw brush if you want to hand wash. 12 cups is really pushing it as I did get some overflow from the strainer. Overall, it does the job but after using, I wouldn’t pay more than $50 as this is a basic coffee brewer.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Josh,

      Thank you for taking the time to share such detailed feedback with us. We appreciate you letting us know what you enjoyed about the brewer, as well as what didn’t meet your expectations. Insights like yours are incredibly valuable, and we’ll be sharing this with our development team for consideration in future improvements. If you ever need support with your unit or have additional questions, our team would be more than happy to assist. Please feel free to give us a call at 1‑800‑365‑0135, where one of our product specialists can help you. We hope to be a trusted brand in your home. We're available Monday to Friday, 9 a.m. – 9 p.m. ET, and Saturday, 9 a.m. – 6 p.m. ET.

      Kind regards,
      Ninja Kitchen

  • Rated 2 out of 5 stars

    Okay but carafe seems thin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee maker however the carafe cracked in less than 2 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Water reservoir

    Rated 5 out of 5 stars

    Newbie coffee

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Detachable water tank easy to use. Permits filling and cleaning easily. Enjoy the strength selections. Every permanent filter I’ve used leaves some residue in the bottom of the pit but this is quite low.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great coffee maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot coffee ready and timing is exavtly what your want. Great features in all.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Coffee Lover Tests Ninja

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Coffee Brewer can brew coffee using a permanent filter or a #4 paper filter. I first sampled coffee by placing a paper filter in first and selecting Classic Brew. The coffee came out good but had a bitter taste. I then decided to Brew coffee with the permanent filter and selected the Rich setting. The coffee had no bitter taste and tasted smooth. My family and I all agreed that we enjoyed the Rich setting better than the paper filter setting. I am a coffee lover and could drink the coffee in either setting. But if you like a smooth flavor to your coffee, I recommend the Rich setting. The coffee takes about 12 to 15 minutes to brew. My favorite parts of the coffee brewer are: 1) the measuring spoon attaches to the coffee maker 2) the ability to set the time I want the coffee to brew, 3) having options of what type the type of coffee I would like for example (classic or rich brew) 4) being able to set the timer off when I want the coffee maker to start brewing the coffee 5) the ability to pull the carafe off the coffee maker in mid-brew 6) the fact the coffee brewer will turn off after it has been left on for an extended time. This helps me greatly as I live with elderly family in the house who sometimes forgets to power the machine off. When filling the water reservoir, I would prefer glass instead of the container being made of plastic because it makes me wonder if the measurement of the cups will eventually come off. Other than that, I like the product. It gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. The coffee is great. Love the preset brewing time. Easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Coffee Pot We Have Owned!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Ninja coffee 12 cup brewer due to our other drip coffee maker failing again (twice in two years). My wife and I LOVE the design on this Ninja. Very easy to refill with water, The carafe DOES NOT drip like others when pouring. We just wished Best Buy had the 14 cup model.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Good coffee maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this coffee maker. Easy to clean and it makes better coffee that my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased with this purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and logical to operate. Keeps coffee hot. Removable water reservoir makes it easy to fill. Fits under my cabinets and doesn't take up too much counter space. And oh, by the way, it makes great coffee if you use great coffee grounds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Makes A Great Cup Of Joe

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Setting up is easy and had no issues since getting it for Christmas.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much steam

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to place this under a cabinet DON’T!! It will ruin your cabinets. Gives off way too much steam.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Silver Ninja

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silver Ninja is just what I was looking for. The price is very good. The product itself meets all my expectations. Delivery was very fast! Overall, I live it!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Flavorful Hot cup of coffee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hot coffee. Setup isn’t difficult and I do love the two options for classic or rich. The only issue is occasional leaking under reservoir. If you don’t notice it after you set up program brew you will not get the amount of cups you set up for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’ve never been a morning person!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed like we were in a commercial. From the very first cup, it was awesome. Smooth, great taste, and a wonderful way to wake up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Took the place of our Cuisinart which lasted nine years. This thing works fantastic. Can’t complain keeps everything nice and warm and warms up at a push of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Water reservoir

    Rated 5 out of 5 stars

    Perfect coffee maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is perfect for tight spaces with different functions like scheduling and the best part is that water tank can easily be removed and cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a $20 coffee pot to this Ninja and it's extremely better.. I love my coffee now in the morning

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No filters needed. Looks nice. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee pot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great coffee maker. It makes an excellent cup of coffee (noticably better than my previous coffee pot). I also love that it comes with a scoop for scooping the right amount of coffee and love the delay brew feature and the different levels of brew strength. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes good coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coffee maker. It came to replace a Mr Coffee. It advertises no BPAs. Hope is true. That was a prerequisite we sought after.

    I would recommend this to a friend
Sponsored