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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 378 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the CREAMi ice cream maker for its ease of use, ability to make delicious and healthy frozen desserts, and the variety of recipes available. While some find the machine to be a bit noisy and the wait time for the ice cream to freeze to be a drawback, overall, customers are pleased with the quality of the ice cream and the convenience of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 378 reviews
  • Rated 2 out of 5 stars

    Wish it worked for me. Loved it while it did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it to begin with but the blade overheated and burned off. Similar to striping a screw. Second one now.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Ninja CREAMi Ice Cream Maker. We're glad to hear you initially loved the product, but we're truly sorry to learn that the blade overheated and became damaged—especially if this has happened more than once. That’s certainly not the experience we want for our customers.

      We’d appreciate the chance to make this right and take a closer look at what may have caused the issue. Please reach out to our Customer Care team at 1-800-365-0135, and we’ll be happy to assist you further.

      Kind regards,
      Ninja Kitchen

  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun but not sure it’s worth storage or counter space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and save lots of money making your own ice cream or milkshake

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dreamy Creami

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot im making more ice creams than ever. Its simple to operate and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works as advertised! Im glad that I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice cream in just a couple minutes. Made a great gift.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing time

    Rated 1 out of 5 stars

    Ninjia Creami

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like it at all you had to mix ingredients together first and let set for 10 minutes then add remaining incgredients. Freeze 24 hrs if I want ice cream dont want too wait 2 days to get it !!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Freezing time, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fun and easy to use frozen treat maker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew making ice cream and frozen treats could be so easy? I've never attempted to make ice cream before, but definitely like eating ice cream. I figured this product would allow me to make healthier alternatives to store bought ice cream and I'm pleasantly surprised at how easy it is to use! The Creami comes with a book of 30 recipes that include ice cream, sorbet, gelato, milkshakes, and smoothies. You can make your ice cream / frozen treat bases from scratch or use store bought ice cream when you don't already have some made up to make milkshakes or to use the mix-in feature and make Blizzard style treats. The possibilities are endless! There is also an entire Ninja Foodie community online that has even more recipes and ideas! I'll try to breakdown my review into the pros and cons of the Creami that I found... PROS: - The treat recipes that I tried are super easy to make and taste delicious! The online community of recipes was a nice surprise too! - The Creami looks great on the counter and is about the same size as my programmable coffee maker. - It feels solid and well-made and comes with a 1 year warranty. - Easy to use! The preset buttons make it a breeze to choose the proper setting for your treat. - The Mix-In feature that allows you to gently mix in extra ingredients at the end of the blending process. This allows the extra ingredients to stay in pieces throughout the mix. - Easy to clean! The parts are dishwasher safe, and the mixing blade comes out easily for cleaning and locks back into place easily. - The Respin option that quickly remixes your treat if you want to refreeze part of a pint and eat later. CONS: - You need to freeze your homemade bases for 24 hours, so unless you want to use store bought ice cream for milkshakes or mix-ins you'll need to plan your treats a day in advance. - The Creami is a bit louder than I was expecting. Similar to a blender. - The 3 pint sized mixing containers that come with the Creami, and the time it takes to mix each one kind of limits this to how many people can be served at a time. The mixing can take anywhere from 1 to 3.5 minutes, depending on what you're making, so it's probably not something you would want to attempt to use to serve more than a few people at a time. I think this product is a lot of fun to use and will be on my counter for years to come. Looking forward to try more of the amazing recipes that are in the provided book and online! I would definitely recommend this to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, several options to include keto options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Brilliantly Reimagined Ice Cream Maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Ninja products for many years. I have particularly enjoyed the Ninja Foodi which I use regularly. The Foodi was a innovative product which ingeniously paired a pressure cooker with an air fryer. When I heard that Ninja was releasing an ice cream maker called the Creami I eagerly anticipated it’s arrival. I was not disappointed. Ninja has yet again brilliantly reimagined another appliance, this time the ice cream maker, with amazing results. In the box you find the Creami, 3 Creami pints & 3 lids, the outer bowl & lid, the Creamerizer paddle, a quick start guide, and a recipe booklet. I was pleased that 3 pint containers were included. The Creami is fairly imposing with dimensions at 15.92 inches tall by 12.07 inches deep by 6.52 inches wide. The quality of all the components is very impressive. Looking through the recipe book and it’s mouthwatering offerings had me debating what to try first. The Creami isn’t just an ice cream maker. It also makes lite ice creams, sorbets, milkshakes, smoothie bowls, and gelato. So many options and so many recipes. Just keep in mind you can’t just mix ingredients and instantly have a frozen dessert. That’s where Ninja has reimagined the making of ice cream treats. With the Creami you mix a frozen treat base, pour it into the Creami pint, and freeze it for 24 hours. You then insert the frozen pint into the Creami and it processes the frozen base by breaking it down with its Creamerizer paddle and its powerful 800 watt motor turning it into a creamy dessert. What a great idea. With 3 Creami pints you can create and freeze 3 different bases so they’re ready to go at any time. You can of course purchase additional pints too. To give you even more recipe options you can even add a multitude of ingredients using the Mix In mode. Here you can add candies, fruits, cookies and mix them into an already Creamerized base Yummy! I opted to start with ice cream and sorbet for my first Creami treats. I made a trip to the grocery store for an assortment of ingredients and canned fruits. I mixed my bases according to the recipes and popped it in the freezer. The recipes suggest that you can use fresh pineapple, oranges, bananas, and berries for a sorbet base. Or you can use canned fruits in syrup or juice. You just pop the frozen Creami pint into the outer bowl and insert the Creamerizer paddle into the lid. Close the lid and raise it into position. You then select the one touch button for the frozen treat you’re making. The Creami is loud as it does it’s thing. Surprisingly loud. The Creamerizer paddle lowers through the frozen base, cutting through and mixing the base and then it raises back to its starting position. It takes about 90 seconds from start to finish. I made a strawberry ice cream and an apricot sorbet. I frankly could not believe the amazing end results. The ice cream was rich and creamy and perfectly mixed. The sorbet was incredible. Particularly considering my base was simply a can of apricots in syrup and yet the flavor and consistency was remarkably delicious. I was utterly sold on another Ninja appliance. I immediately started planning my next recipes. So far I’ve tried mango, peach, pear, and orange sorbets with consistently impressive results. I have also made chocolate ice cream with chocolate chips, Oreo vanilla, and cinnamon bun. Oh my! I can’t wait to explore more recipes and creations of my own. The flavor possibilities are endless. The milk shakes are great too. I look forward to trying a gelato and the smoothie bowl option. Ninja has done it again. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Know what you are buying, this is not traditional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this. I have only used it once. I guess it is my own fault for not researching it enough. You have to freeze this ahead of time so while its an ice cream maker you don't just add ingredients and go. You have to decide the day before and put it all in the cup and freeze it. Just not what I thought I was buying. I did get a great price though. Maybe eventually I will have time for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wanted to love it but had to return

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly the one I got was defective and had to return it. I followed the instructions exactly and the rotating bottoms that lifts the cup into place was clunky. I got about 3 good uses out of it and the recipes were good. But then one day when I thought I got it, the machine worked and then the cup got stuck and wouldn’t rotate back down and smelled like something was burning.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Ninja - CREAMi, Ice Cream Maker, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Ninja Kitchen

  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to run this 2 or 3 cycles to get anything spoonable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice cream quality, Texture
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Ninja Product Ever

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I never knew making Ice Cream and Fruit Sorbets at home could be so fun and so Delicious! As soon as my Ninja Creami was delivered I opened it up and began reading the instruction booklet because it was hot out and we wanted Ice Cream! The packaging was well constructed and the mixing Paddle had a nice wrap of cardboard around it so that it was easy to handle. Three one pint mixing containers with lids are included as well as the Handled Mixing bowl that holds the one pint containers for mixing. There is an abundance of Delicious Recipes to get you started so I started notating the items I already have at home and then listed what I needed from the store to get mixing. Once I returned home from shopping I started creating. The recipes in the booklet all require the mixtures to freeze for 24 hours so I started with making 2 base flavors of Ice Cream using the ingredients listed in the recipes. Strawberry and Vanilla. I found the use of Cream Cheese in the Vanilla intriguing. The recipes are easy to read and follow. Once the Vanilla and Strawberry were mixed and in the freezer I used some store-bought Chocolate and Vanilla Ice Cream to experiment with for the Mix-In setting. The Items I used to Mix-Into store-bought Vanilla Ice Cream: Mini Brownies, Soft Peanut Butter Cookies with Peanut Butter Chips, Swiss Mocha Instant Coffee, and Mini Chocolate Chips. I mixed each of these items in separate batches. I followed the instructions for putting the one pint container into the Outer Mixing Bowl then placing it on the unit and locking it into place. The panel display lit up and was VERY easy to see and READ. I selected the Mix-In button and moments later the Ice Cream was mixed. I pushed the release button spun the Handled Bowl back down, removed the Mixing lid, and had beautiful creamy Mixed Ice Cream! I do have to say that getting the paddle off after making a mixture is a little tricky but I learned to release it onto a plastic lid so as not to get ice cream on everything or drop the paddle because it's so cold or slippery depending on how long I let it set out on the counter. The Brownie was thoroughly mixed into the Ice Cream. The Peanut Butter Cookies were thoroughly mixed into the Ice Cream with the Peanut Butter Chips remaining whole. The Instant Coffee blended evenly all the way through and the Mini Chocolate Chip batch was well mixed as well leaving the chips intact. Both the Brownie and Peanut Butter Cookie batches were very creamy. I was thrilled with all 4 mixtures. I then made the Lemon Sorbet Mixture and put it into the one pint container so that it could freeze. The next day we tried the Vanilla and Strawberry Mixes. My freezer is set at 0 degrees so I first used the Ice Cream Setting and then used the Re-Spin setting to get them creamy. Both flavors tasted really good But we found that using the Heavy Cream in the recipe left an after coating in our mouths. (So I noted that and just used the milk and a little more cream cheese when I redid the recipes a few days later...Oh Yes much better! Loved them both!) Next to try was the Lemon Sorbet. The one pint containers are clear so I could see the nicely frozen lemon mixture. The Sorbet button was selected and this time was really fun to watch because I could see the progress of the paddle as it went down and back up. Truth be told I love Lemons and this was just so tasty and fun for me, I will have Lemon Sorbet in my freezer from now on! The next adventure was to make a Fruit Sorbet from a can of fruit. I was truly skeptical but my Granddaughter loves fruit cups so I had to give it a try. I made a Mixed Fruit Cocktail Sorbet and a Pineapple Sorbet. I let her help me after they were frozen and she loved seeing the pictures on the buttons and really liked seeing the fruit get mixed. She really enjoyed the fruit cocktail one she said it was yummy. I had to laugh though when she tried the pineapple because she stuck her fingers into the pint container and wouldn't let me put it in bowl. She just kept eating it out of the container! I really enjoyed eating it too! I also created a layered mixture of fresh Banana, Vanilla Yogurt, and Strawberries. Again my Granddaughter helped and again she was thrilled. This is her favorite Ninja Product by far. So in summary, I love my Ninja Creami! Everyone who was at my house this weekend that tried a creation ate it all and made a request for more. There are now several suggested flavors for their next visit. Awesome Product. I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a month of use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after using for a month. Getting a replacement to Hawaii would have been $180 dollar in shipping. I am stationed here for the Army, cant control where I live. Customer service said “Hawaii is not in America so shipping is higher”. Not worth the money for something that broke so soon.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We sincerely apologize for the disappointing experience with the Ninja CREAMi and the service you received. Your insights are important to us, and we will absolutely share your feedback regarding the warranty policies with the relevant teams for internal review to prevent this sort of situation from happening again in the future. If you need any further assistance with your product, please don't hesitate to reach back out to our team at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Rated 2 out of 5 stars

    Good, not greay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were really excited to love this. We liked it but returned it. The product never turned out creamy like store bought. It took multiple mixing to get close. We love the ability to create healthy treats, the texture was just off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality
    Cons mentioned:
    Batch size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Making Ice Cream is Easy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja CREAMi Ice Cream Maker is a fantastic small kitchen appliance for anybody that enjoys homemade ice cream or frozen products like sorbet, milkshakes, gelato, and many more. Best of all, it is easy and intuitive to use. Unpacking the three pint containers, outer bowl, paddle, and motor unit (and getting them all setup) takes just a couple minutes. The base is about 16 inches tall and 12 inches deep, and is built very durably. This isn't a particularly small appliance in size, but compared to other homemade ice cream makers this unit is small. It comes with a manual that explains the steps to making your first pint clearly and an excellent recipe guide that includes everything from the decadent to some healthier paleo options. The first step is to prepare the base in one of the pint containers and freeze it for at least 24 hours. After that, put the frozen container into the outer bowl, insert the paddle and put on the lid to the outer bowl, and then put the outer bowl into the motor unit. Next, power up the motor unit and push one of the program choices on the unit, which includes ice cream, sorbet, gelato, milkshake, smoothie bowl, slush, mix-in, and re-spin. The motor unit will begin processing your frozen treat automatically. It isn't particularly loud, especially compared to the loud motor noises typical in other homemade ice cream makers. The unit will sense when the product is ready and will stop at the appropriate time. You can remove the product at that time and eat, or add mix-in products of your choice. If mixing-in, there is another step with the unit to get those things mixed into the product thoroughly. The processing seems to take about 4 minutes at most, and it makes an amazing product. I tried one of the ice cream recipes and one of the milkshake recipes, and they were fantastic. The ice cream was creamy and smooth, and the mix-in was perfectly mixed through the entire pint. The milkshake was a White Russian recipe that was amazing on a hot day. I appreciated that the recipe book included ideas for taking items that I already had in the pantry and fridge and turning them into frozen treats. Clean up was quick, as all of the items can be either hand washed or washed in the top rack of a dishwasher. The only negative that comes to mind is that it only makes a pint so it probably is not the appropriate product for large family get-togethers or parties. But if you are looking for a product that can you help you to make delicious, quick, and easy frozen treats, the Ninja CREAMi Ice Cream Maker is exactly what you are looking for to assist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neutral

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neutral, wasn’t as impressive as I thought it would be

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what it seems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an ice cream maker but it does make some good milkshakes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know yet. It is a Christmas gift for my wife.

    No, I would not recommend this to a friend