Customer Ratings & Reviews
- Model:
- DZ550
- |
- SKU:
- 11296951
Customer reviews
Rating 4.9 out of 5 stars with 2570 reviews
(2,570 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Air Fryer Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality, New in condition and easily accessible within the Best Buy store.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 1 out of 5 stars
Absolute junk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it's great. We had one for about 6-8 months before it would trip our 20 amp breaker every use. We had it replaced under warranty, and now the same thing is happening again about 6-8 months later. Spend your money elsewhere, this is junk.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Dustin,
Thanks for taking the time to share your experience. We're glad to hear the unit worked well initially, but we're really sorry to learn about the recurring issue with the breaker. That’s definitely not the reliability we aim to deliver, and we understand how frustrating that must be, especially after already going through a warranty replacement. We’d love the chance to make this right. Please reach out to our support team at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET so they can look into this further and help find a solution that works for you.
Kind Regards,
Ninja Kitchen.
Rated 3 out of 5 stars
Air fryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the air fryer. Only complaint is that it didn’t come with the thermometer pro. Not sure why it wasn’t in there, but besides that it’s great.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were missing parts from your DZ550- Ninja - Foodi 6-in-1 10-qt. If you still need assistance with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to be careful using the paper liners. If the food placed on the liners aren’t heavy enough, it raises to the fan & the paper gets singed. Also the grease from bacon smokes up the house. This also happened with my Ninja 10-n-1. I think this is a problem with Ninja fryers
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your DualZone. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good air fryer, easy to clean, simple to use.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Good air fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an old 4 qt. air fryer. It’s easy to use and clean. My wife loves the double baskets and meat thermometer is pretty handy.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
A deal even if not on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on Black Friday sale. Fantastic to cook 2 things and have them end at the same time. Great piece of technology. Easy to clean.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and relatively easy to clean. Wonderful to be able to cook 2 different things at one time without having to use the oven.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cooking is great using the air fryer and tried bake as well for my chickens. Love this item a lot and highly recommend this item.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect, has room for bug family, and the dual zone is great to have to cook 2 things at once with different temperatures.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Another Great Ninja Product
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own several Ninja products and I’ve always considered them to be incredibly innovative and high quality appliances which have transformed the way I cook. I knew that trying the Ninja Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System would be a new Ninja cooking adventure. Immediately upon unboxing I could see the expected Ninja quality. What a great looking air fryer. It’s pretty big, measuring 17 inches wide X 13.9 inches deep X 12.8 inches tall, but this thing is really two air fryers in one. With two 5 quart baskets you can cook a ton of food. But what’s even better is the DualZone solves the problem of air frying two items on your menu which require different cook times or different temperatures or different cooking methods since it also can air broil, roast, bake, reheat, and dehydrate. Ninja solves the differing cooking time issue brilliantly with its Smart Finish technology. Here you use the separate baskets and by selecting Smart Finish the DualZone starts the cooking process on the food that requires the longest cook time while the second basket waits on hold until the first basket counts down to the time required for the second basket. Then once synchronized both baskets will complete cooking at the same time. I have already tried this feature with several meal combinations. Wings and fries, burgers and onion rings, and fish and veggies. All came out perfectly cooked. It is of course good to check cooking progress along the way. I do wish that removing a basket automatically paused the timer but there is at least a manual pause button for this purpose. Basket cleanup is quick and easy since everything is high quality non stick. Using the DualZone control panel is truly a breeze. I didn’t even bother reading the instructions. It’s that intuitive to use. Ninja provides a great quick start guide in case you’re less adventurous but I only referenced it for cook times. The DualZone also has a second cooking setting called Match Cook which you use to cook a large quantity of the same food in both baskets, like chicken wings for a party. Here the DualZone acts like a single air fryer with just a single temperature and time setting. The cooking versatility of this product is fantastic and simplifies meal prep. Yet another great Ninja product. Highly recommended.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Air fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purcase I've ever made! I love how i can cook 2 different things at the same time or perfect for making wings for a party.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 3 out of 5 stars
Amazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing stuff love it beautiful also recommend to everybody
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Time saving
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment. Easy to use. Cooking programs 6 in 1 so i can choose the way i want to cook.Best part 2 foods same time.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Huge Capacity Air Fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air fryer has a huge capacity and is able to cook multiple items at once. I purchased one for me and one as a gift.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product, not as good as original air fryer.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Airfyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this airfryer has two different basket and controls for each one! It is a great buy got it on black friday!
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Lots of space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of space in each basket. I was able to fit 10-12 wings in each basket. Makes cooking for games a lot faster.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Great choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving it a 5 star, but you have to watch the temperature and cooking time. It heats up and cooks pretty fast.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Ninja Basket air fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase of this year! I didn’t think I would use it much. That was wrong I use almost every day! Love it!
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friend















