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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the high quality of coffee produced and the ease of use of the Hot & Cold Brew 10-Cup Coffee Maker. Many appreciate the included frother and the machine's various features. However, some users have experienced issues with the filter and occasional leakage, while others find the water tank's capacity to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,048 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffee maker. The frother makes cream and milk smooth like silk. Makes great tea as well. Keeps the coffee hot so no warming it in the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coffee maker. Makes coffee by the cup, thermos, 1/2 pot or whole pot. Will froth milk and cold brew.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Carafe broken just about a month

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it at first because I can make my ice coffee very fast and easily. However, after about a month of use, the carafe got broken while I am filling the ice from my ice maker. See the pictures. It is very fragile that they didn't disclose in the product. I had to contact them, they asked me to buy another one because there is no warranty for it. I refused to buy them finally they sent me one for free. I am not so happy about it. With the price I paid, they should have a heavy-duty carafe. Overall, the coffee comes out decent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee comes out piping hot, different type of size options for single brews is nice. The frother was easy to use and really made a difference. Menu can be a bit tricky but I suppose it's something I'll just get used to with time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Ninja coffee pot!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this coffee pot! So many different options! Love how it has the built in frother on the side!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine, everything is good when I make my coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Keurig user for years, however being quarantined at home made me realize how expensive and wasteful it was. Found the Ninja system on YouTube and thought I would give it a try. Not only are the full carafes of coffee in the great, but the specialty and cold brew features work much better than I thought they would. This is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one of these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this machine! it makes a great drip pot of coffee. Hot and very flavorful. And let's talk about the cold brew!!!! I make this weekly. One pot makes a cold brew for four days. The perfect summer afternoon beverage. I am so glad I bought one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very helpfully. I really appreciated, it has so many choose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it so easy to use and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome on the coffee bar and so easy to use! A great buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to get this upgraded machine when my old ninja went out. I love all the features and the fact I can make tea and cold brew now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best versatile coffee maker to use ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From tea to coffee, this maker does it all. Easy to setup and is a major space saver as the tea and coffee functionality takes the place of the electric kettle and other things I’ve used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes buy it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I look forward to my morning and tea time ! Our entire family loves it! Especially frothing milk it takes the drink to another level. Highly recommend it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest coffee machine ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is life. I’m never going to Starbucks again. It literally does everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pour Me A Cup of That Muddy Water!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is HAPPY with; therefore, I am happy with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaks badly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was great until it started flooding the counter. Now it can’t be on the counter without a towel underneath to keep the floor contained. Naturally this occurred after I recycled the box last week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Design Flaw Causes Mold

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this machine for seven months and I really love all the features. However, there is a major design flaw that some other reviewers have also noted. Mold will eventually form in the spring mechanism at the bottom of the water reservoir. I remove the reservoir daily (within an hour after brewing coffee) and dry it completely, even activating the spring to remove the water that collects in the small chamber yet mold has still formed. It’s frustrating to pay almost $200 for a coffee maker, take great care of it and have to throw it out after less than eight months. I’m done with Ninja.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great while it lasted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use we started having horrible leaking issues. My wife noticed that water was all around the bottom of the unit and underneath. We pulled the tank off and found that there was water all around the nozzle that connects to the tank. We have had to empty the tank after each pot is brewed so that it does not leak anymore. I contacted Ninja and they are saying the tank needs to be replaced for 24.95 plus tax and shipping. This thing is 6 days out of warranty...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Features

    Rated 5 out of 5 stars

    The best coffee maker you can buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it will be very difficult to find a machine that has as many features while producing a great cup of coffee each and every time. The Ninja is versatile, too, as it gives you the ability to make a variety of teas (it comes with a different lifetime filter so you won't have to worry about any coffee flavors) and the Ninja gives you the ability to select what type of tea you're brewing (green, black, etc etc) and it brew it at pre-programmed temperatures. Overall, it's an amazing machine that will let you do more than make just regular drip coffee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic junk that makes good coffee. Lasted 13mo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic junk that makes good coffee. Lasted one month beyond the warranty before breaking. It leaks everywhere now. The tea and coffee inserts also have a rubber gasket in them that usually pops out during cleaning. If you damage or lose this tiny gasket, the solution is to buy a whole new insert.

    No, I would not recommend this to a friend
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