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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1048 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the high quality of coffee produced and the ease of use of the Hot & Cold Brew 10-Cup Coffee Maker. Many appreciate the included frother and the machine's various features. However, some users have experienced issues with the filter and occasional leakage, while others find the water tank's capacity to be insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,048 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine you could ever buy if tea and coffee is your thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee/tea maker. Bought this to replace my older ninja coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja Coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, should've got this sooner. My Tim Hortons coffee gets brewed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Walter T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it can do nboth coffee and tea and the program knows the different types of tea

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing coffee brewer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee maker, brews fast and well with both tea and coffee

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great all around coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker, very satisfied with it. Easy to use and makes great coffee. Haven’t had time to play with it, as far as making specially coffee’s.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine WE USE EVERYDAY.. The tea feature is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it everyday. It’s very useful and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, the cold brew feature is a game changer, easy to use, convenient

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amazing coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee machine. love that it makes cold brews as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee machine ❤️ for coffee, ice tea (green and black) deserves every single penny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee pot. My husband absolutely loves it. He can make tea or coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best coffee maker purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker! Easy to use. The frother is the best feature. Super hot coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome coffee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frother and how easy it is to switch from big servings to single. Puts Keurig to shame.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life changer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Keurig 2.0 died and so my husband brought his office keurig- the little guy home. I work from home so I had to have something my coffee. The brew and temperature of keurigs are awful. I searched and was considering a semi-automatic but was keep on spending $600. I saw this, love the flexibility of it- typical of all Ninja products. It doesn’t use k-cups, but I like good coffee and this allows us to use our own grinds (without having to buy reusable k-cups- which I have and the plastic warps). There’s also separate filters specifically for either coffee or loose leaf tea. It makes a good cup of with hot, iced, or over-ice coffee. Haven’t tried the tea setting. The frothed doesn’t steam but boy does it froth! And super easy to use and clean. Put your the frothed into your cup of milk/cream And press the button until it’s however frothy you want. And we heat our cream/milk for 30seconds in the microwave and it works great. You can select from regular mug, large mug, travel mug, half carafe, or full carafe. And there are additional settings for doing special coffees, richer brew, or special grounds (like espresso). My standard setting is half carafe- enough for my husbands travel mug and 1-2 cups for me (depends on which mug I use). If I want just one more cup, I can brew just a single cup- for my cup size. The water reservoir is on the side, fixed. But it’s super easy to access and we just have this water jug thing we use to fill it- works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great coffee machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee machine. Everything works great. However, on the cold brew it tends to come out fast so coffee spills over.

    I would recommend this to a friend
  • Cons mentioned:
    Filter

    Rated 5 out of 5 stars

    The coffee maker I have been looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently we redid our kitchen so I wanted to downsize our large Single serve maker which never really worked correctly anyway. I got a space saver single cup maker (big name brand) which again never worked right. I called the company to replace and they said they would and it never arrived. I figured it was the universe telling me I shouldn’t be using a kcup maker as it’s bad for the environment. I started doing my research and wanted a maker that I could use loose coffee, make a cup or a pot or a half pot and if I could also make tea on the occasion I drink it, that would be great. This came Ninja came up in my research as the best for my needs and wow it has not disappointed. It’s perfect. I had two different tea coffee holders that the system instinctively knows which is which. You can make single glass iced drinks or hot cups of tea or coffee and not have to throw out those plastic cups. I recommend using a cone filter for coffee as if you use the permanent filter that comes with it, there is usually sludge on the bottom of the cup. Then you can compost the whole filter and used coffee. If you are a tea drinker you can choose what type of tea it is and the water is heated appropriately. The coffee/loose tea scooper that is provided hooks on to the side of the maker conveniently so it doesn’t get lost. It’s easy to fill with water. Everything is great about this machine. I am so glad I bought it! And Best Buy shipped it super quick for free.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker! Ice and hot! Quick and easy ! Love that it has a timer too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Bye bye Starbucks. Hello money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any tea and/or coffee drinker. The days of spending $6 at Starbucks are over. It's beautiful, easy to use, and oh boy, that preset brew timer for those 4am mornings. Lovely. There is a stainless steel version if you are the kind of person brew coffee and leave it on the warmer. If you do that I wouldn't get this as the glass will burn your drink but otherwise. JUST DO IT!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great coffee maker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent coffee maker. I haven't used all its features yet. It's great so far.

    I would recommend this to a friend
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