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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.9 out of 5 stars with 177 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product's ease of cleaning, fantastic heating performance, and suitable size. They also appreciate its solid build quality, generous capacity, and large cooking surface, along with a well-designed lid. However, some customers noted concerns regarding smoke emission, a short cord length, and challenges with storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 177 reviews
  • Pros mentioned:
    Ease of cleaning, Heating performance, Size

    Rated 5 out of 5 stars

    Grilling made easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently discovered the Ninja Sizzle while exploring indoor grilling options. Bought it and absolutely love it. I’ve used it for 2 straight weeks. Grilling chicken, shrimp, veggies and more. Love that it heats evenly. The 20” size is adequate for my family. Puts a char on your food if you want that. I’ve done smash burgers with grilled onions and it was delicious. Easy to clean. Easy to remove the lid, grill plate and drip tray to clean. Would buy this over and over again. Already recommended it to about 5 other people. I should get commission but I’m giving my opinion as an unpaid buyer. I love Ninja Products. This one has definitely earned counter space in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning, Heating performance, Size

    Rated 5 out of 5 stars

    I LOVE IT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Ninja Sizzle.. It cooks everything perfectly, juicy meats, crispy veggies, and more. Super easy to use, easy to clean, and the XL size is perfect for family meals. Totally exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sear at max temp on grill plate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two plates are nice, grill and griddle,,,, Nice sear on Max temp and easy to switch plates.....Easy clean up also.... My first electric grill due to HOA restrictions on grillin in my condos lanai,,,,, Highly recommend for anyone needing an electric grill...... Perfect for indoor grilling or in a lanai or a apt balcony....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use. Good for grilling inside the apartment. It produces minimal smoke; you lower the lid, and it leaves no traces of oil or splashes. Excellent for making breakfast, pancakes, eggs, and arepas. Super versatile thanks to its two griddles. 100% recommended; easy to wash and disassemble.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Ninja Sizzle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my grill. It is very easy to use and quick cleanup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    My brother grill Master

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my brother he loves it easy to use makes great food products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, durable, easy to clean. I’ve had mine for almost a month and have used it almost every day for atleast one meal. It is great.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 3 out of 5 stars

    Good grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for pancakes, eggs and bacon, and perhaps some meat—but it’s never a substitute for a grill. It works well for thin chicken fillets or similar cuts of meat, but sausages or chorizos aren't the best choice.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Roderick,

      Thank you for your feedback. We appreciate you sharing your experience with the Sizzle Pro XL and understand that while it works well for certain food items, it may not fully replace a traditional grill for every use. Your comments on performance are valuable and will be shared with our internal team as we continue improving our products. We truly hope you’ll consider choosing us again in the future so we can help restore your confidence in our brand.

      Kind Regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Indoor Grilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service am recommend this product Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toss The Old Grills & Griddles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tossed out two Foreman grills. This thing is pretty nice. Didn’t get a pic of the steaks we grilled on it but rest assure they were amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Done with ninja products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overhyped name brand (bought multiple ninja products and this is another fail) No this sizzle XL does not have consistent heat (yes we have consistent power) no it’s not that big from the regular original sizzle. Maybe an extra egg off to the side. The nonstick ceramic Teflon or what ever you call it coating started chipping off first day of use with non-metallic spatulas, less than 2 months in the ceramic Teflon coating is burned and everything sticks like glue even with oiling the griddle and adding extra non stick substances like butter. The timer function is not necessary and the push buttons thru the plastic screen is annoying. Super hard to clean, would not recommend. P.S. thought I had more pictures of the Ninja XL griddle but I don’t. Pretty sure Im past my return time but it’s now on the shelf. You can see my replacement in the pictures. Way bigger, simpler and seems more robust

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for taking the time to share your feedback. We’re very disappointed to hear about your experience with your Ninja Sizzle XL, particularly regarding the heating performance, coating durability, and overall ease of use. We would like the opportunity to look into the concerns you've described and provide assistance. Please give our support team a call at 1-800-365-0135, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday, 9 a.m. to 6 p.m. ET, so we can discuss your experience further and explore available options.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Ninja Grill 20xl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this ninja grill! It’s fits my families needs and wants big time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning, Heating performance, Size
    Cons mentioned:
    Cord length
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great cook top

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got an older Ninja grill. It's not as large and it has served us well for a long time now. We live in a spot where it's harder to manage an outdoor grill so we've been through a few indoor grills over the years. I think we have a new winner here. Setup is simple. I took it out of the box and plugged it in (probably the ONLY downside I've found is how short the power cable is) and it was ready to cook. The controls are pretty simple and there's a menu book (as well as a sticker on the machine if you want to keep that there) that guides you to good temperatures to use. That's all there is to it. Set a temperature, wait a few minutes for the surface to preheat, and start cooking. The thing I was most afraid of, especially after having our older Ninja grill, was how much space this was going to take up. The old grill has a much smaller cooking surface, but it's a chonky machine. Heavy. There are cooking mechanisms in the hood of that grill, so I think it just has to be that way. It was really refreshing when I took everything out of the box and, although the footprint of this XL grill is much larger, the machine feels a lot smaller and more compact. The lid is removable and crazy light so you can cook without it and/or clean it really easily. We have a small kitchen and are desperately short on counter space so it's just nice that this much larger grill can be moved and stowed away, unlike our old grill. Cooking on this is also great. I think the flat griddle surface is going to get the most use for pancakes and french toast in the mornings for the kids. We broke the grill surface in with some pretty standard burgers. Everything cooked well. I didn't notice any hot or cold spots. it just worked well. Although I was a big fan of learning how easily the lid came off, I was pleasantly surprised when cooking with it as it made for a really nice splatter guard. It's very well ventilated with a lot of slits in it so it's not made to really help with the cooking as much as it is to just prevent you from coating your kitchen in grease. Speaking of kitchen grease, cleanup is really nice too. The cooking surfaces both come off easily. There's no latching mechanism on them so they're just held in with gravity and a couple pressure switches make sure everything is secured before cooking. As stated earlier, the lid comes off just by closing it a smidge after it's all the way open and pulling it straight up. So after letting the grill cool down, it's really quick to clean up. I really only found one flaw with this unit. It's kind of a big one but I like everything else enough that I'm not even docking it for it. The power cord is crazy short. And it originates on one of the sides of the grill. If your outlet is on the opposite side, the cord has to travel the distance of the grill (which is substantial) and what's left over is not too much. It's also not recommended to use a bargain bin extension cord with electric heating equipment like this so make sure you have a cord that's correctly rated if you're going to try and extend it a little bit. Bottom line here, I'm a real big fan of this grill. We've expanded our family and have 2 kids now and cooking enough food without needing to cook in batches has become much more important. This XL grill is large enough to do a good amount of cooking while still not being crazy bulky and I'm all in for it. If you're looking for a really nice indoor grill/griddle and your budget supports this one, definitely give it a look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning, Heating performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easiest Griddle To Clean and Cooks Consistently

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to slowly upgrade my small kitchen appliance arsenal for some time now and can honestly say this is probably going to be the last indoor griddle I ever get. While there are cheaper griddles out there, this is truly a case of, 'you get what you pay for', and I had no idea what I was missing with those cheap versions. This Ninja Sizzle Pro has everything, but first let's start with what you get, a good looking unit with 2 different griddle plates and a removable lid. With the griddle plates it's not just the fact that you have options for different foods, but also it makes it the easiest griddle I've ever had to clean. The different cook settings and timers make it so easy to cook different foods without second-guessing yourself. So far I've cooked both burgers for dinner (with toasted buns made on the griddle), and pancakes the next morning for breakfast, and both came out perfect. In fact, the pancakes showed how evenly this griddle cooks. There were no cold spots and I never had to move pancakes around just to get them to cook right. Even my wife said the pancakes looked like they were cooked in a restaurant. Going back to the lid, I'm glad it's removable. When cooking pancakes, there was no need for it so I was able to keep it off, and out of the way. When I cooked burgers though, it was an absolute necessity. It's not perfect though, splatter will still shoot out the small openings, but it at least contains it so that the mess is easily manageable, and since you can then remove the lid, cleaning it is easy too. To sum up, you absolutely can't go wrong with this griddle, and if you're in the market for one, I highly recommend just splurging on the Ninja Sizzle Pro, you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning, Heating performance, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Love it, for big servings, or food for a few!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool indoor grill/griddle! The Ninja Sizzle Pro XL 20in is an awesome all around indoor grill, but then add in the fact that it has a griddle top as well, I literally spent a couple hours right after unboxing playing “Mongolian BBQ” for my wife and daughter. It's so easy, heats up relatively fast, and is a great size for making large piles of stir fry or whatever else you might be up to. The raised edges vs regular griddles means you aren’t launching food over the edge while flipping/stirring. (Also the lid helps trap some heat if you need, just be aware that it’ll get hot quickly since it's metal) Cleanup is also a breeze, you can take the plates (grill or griddle tops) off and give it a scrub, or they’re dishwasher safe and you can just toss them right in! Overall a solid entry to the “indoor grill” idea from Ninja, I would fully recommend it for anyone making a few servings of food at once! (plus/or those that like grills but can’t have one due to being in an apartment or condo with limited space)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning, Heating performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cooking like a pro, lol

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the Ninja Sizzle Pro XL made cooking easy. I used to kinda wing it on temps and then start cooking. With the Sizzle XL I set a precise temp and get to work when it's ready. First test was a grilled cheese after doing a burn off. Didn't take any pics because I was starving! Heat up to 350 took a little over 5 min but cooking was faster than I usually take because I never wait for the pan to heat up properly. I also broke a rule from the instruction booklet and used butter...what kind of sick person wouldn't use butter on grilled cheese? It came out perfectly. Caramelized on the outside and soft and fluffy on the inside with gooey cheese in the middle. The next day was fajitas and chicken quesadillas. Before I go on DO NOT TOUCH THE SIDES. I absentmindedly put my fingers on the side of the 425 degree plate to reposition the Sizzle and paid for it. Four fingers got hit but one got it pretty bad where it hurt like heck cooking because of the heat from the griddle. Back to the food... I did the quesadillas first. Tossed the chicken in and let the pieces sit for a while. flipped them and the cooked side was nice a caramelized already. I don't know if it was placebo but man these chicken medallions were the most tender I've made. I'm guessing I never had my heat high enough doing it the old way. I use mostly cast iron and carbon steel. Cast iron is the most used and I sometimes don't let it heat up all the way because I've burned food by going too far. The temp setting takes out the guesswork and makes things perfect. I poured a little water and scrapped off the residue with my silicone spatula and prepped the shells. This was the most painful part for me. The non-stick is veeerrrry non-stick. I kept chasing the tortillas to scoop them up and had to use my sore fingers to hold it in place while I scooped them up. I didn't get to try any quesadillas since I put the extra in the fridge for my daughter to eat during the week. But she did say they were good! Fajitas showed on weakness of the Sizzle, or maybe a weakness in my skill with the grill. The lip in kinda low and when stirring up the meat and veggies I kept tossing some off the grill. I'll need more practice in maneuvering on the grill. Next test will be SOPP with perogies. I'm complete in love with Ninja products. PC, blender, toaster oven, and some pots and pans. I rarely use my oven any more and now I think my stove might get less use. I'm actually looking forward to later this week when I pull out the Sizzle XL again!

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very large cooking surface!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you’ll notice about the Ninja Pro grill is its large size, they weren’t kidding when they said XL! The grill itself measures approximately 22”x17”x6” and the cooking surface measures 19”x10”. This is probably not an appliance you can easily store in one of your kitchen cabinets. Included are 2 plates, 1 is a flat griddle surface and the other for grilling. The plates are very easy to swap out. This grill is convenient when you don’t want to go outside to grill or if you don’t have access to a barbeque grill. My first test was grilling some steaks, I was able to fit 3 ribeyes easily, I’m sure I could’ve cooked 4 if I needed to. The grill took a few minutes to heat up to cooking temperature, I set it on medium. It has a nice sear to it, I was able to get the nice grill lines on 1 side, the other side wasn’t as dark. The grill cooked the steaks quickly, a bit too quick as they ended up being medium well. The cover is great, it helped control the grease splatter. I would say cleanup was okay, it’s not difficult, but it’s a bit challenging if you have a double sink. I had to clean 1 side of the grill plate and the cover, then switch it around to clean the other side. After that, I wiped down the grease splatter around the grill. A brush is needed to clean the grill plate. For the 2nd test, I made pancakes! The griddle surface is nice, I was able to make 6 reasonably sized pancakes at a time. The thing I noticed was how even it cooked! It’s not like a gas stove where you might have some darker spots where the flame is. All 6 pancakes were uniform in color. With the large size, I was done faster then I normally would’ve been cooking for a family of 5. Overall, I think this grill/griddle is great and can be very useful. I would highly recommend it if it’s what you’re looking for. I plan to be renovating my kitchen soon. This grill would be very useful if the stove is out of commission. One thing I noticed that can make it a challenge to use is the length of the cord, it’s only about 26” long. It was just long enough so I can place the grill under my exhaust fan, but depending on where your outlet it, it may not reach where you need it to. Can't wait to try out other recipes with this grill! Pros: Cooks evenly with no hot spots observed Very large cooking surface Removable plates and lid for easy cleanup Cons Short cord (about 26”) Can be challenging washing the large plates Need a big shelf space to store the grill

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Heating performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Totally worth the money and super easy to use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Ninja Sizzle Pro XL grill for a few weeks now, and I already use it more than almost anything else in my kitchen. If you want one appliance that can cook everything from pancakes to steaks, without needing to go outside or clean a messy stove and this is it! The 20-inch cooking surface is just what we needed. On weekends, we make pancakes, French toast, and quesadillas for our kids, and we can cook everything at once without doing it in batches. It’s big enough for a whole family but still fits nicely on the kitchen counter. We also make fried rice, grilled chicken, and other quick meals. We do have a big 36-inch gas griddle outdoor at our patio, but it’s too much trouble to use and clean for small meals. This indoor grill is the perfect replacement when you just want something fast and easy. What I love most is the temperature control. You can set the exact heat you want, up to 500°F, and it stays steady across the whole cooking surface. With my old grill, some parts got too hot, others not enough — so food cooked unevenly. Not anymore. This one cooks everything evenly, whether the lid is open or closed. It comes with two cooking plates — one for grilling and one for griddling. You can switch them out easily. I’ve used it to make chicken, burgers, vegetables, and even things I’d normally cook in a frying pan. I use it so often now. One of the best parts is how easy it is to clean. Some grill plates are a pain to wash, especially if they have lots of grooves. This one is different. The plates wipe clean or can go in the dishwasher. The lid comes off easily to rinse, and the drip tray is simple to remove. It only takes a few minutes to clean up. The grill feels strong and sturdy. It has a metal body, handles that stay cool, and non-slip feet to keep it in place. It even has a safety shutoff and a lid that locks, which is great when cooking around kids. If you want a reliable indoor grill and griddle that saves time and makes great food without a mess, this is a great choice. It’s big enough for the whole family, easy to use, easy to clean, and doesn’t make your kitchen smoky. I use it for breakfast, lunch, and dinner, and it works great every time — no guessing, no stress. This grill is great for families cooking many portions at once and for people who want to avoid using the stove or outdoor grill. I highly recommend it. Once you start using it, you’ll wonder how you ever cooked without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning
    Cons mentioned:
    Smoke emission
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great results and a clean stove!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill is everything that they claim it to be and surpassed my expectations! Pancakes, quesadillas, french toast, hamburgers, chicken breast, whatever I've thrown at it I've been able to get excellent results with minimal effort. The controls simple and there is no guesswork in what you're doing. In comparison to my propane grill, in which I'm constantly trying to find the actual sear zone and the hottest spot on the grill often leading to inconsistent cooking times and dried out food. When you put it at the temperature you need, whether lid it up or down, you get the temperature you require and it says there across the entire surface. With the two plates included, I can do just about anything that I could on the grill, but a great benefit is also that I can do just about anything that I was doing on non-stick pans on the stove. I cook a lot, so keeping the oven clean with all its intricacies is a chore, so it's great to have a device that can help minimize that chore exponentially. Which brings up a major plus, the cleaning. I have had other ninja grills that because of how they're built and the grooves in the plates, can be quite a challenge to clean. Almost to the point where you hesitate to use it. I can see here they made cleaning a major factor in their design. The griddle plate is as simple as cool down and wipe off, that's it. The grill plate is dishwasher safe but I was able to clean it with just a little bit of a brush and a wet towel. Lid comes right off to rinse, and the drip tray is easy to access. This doesn't have a ventilator for smoke but if you use the high temp oils as they directed, it really is minimal. And being that you can wipe it down between cooking cycles, you can keep that smoke at a low level throughout your entire cooking phase. The only, and I mean only negative I have about this grill is the storage. It would have been nice if I could store both plates and the grill together until needed, but unfortunately the plates don't stick together with the lid down. But, that's it! This is a device that operates and functions just as described with no disappointment. I'm loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning, Heating performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Griddle and Grill

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two-in-one cooking small appliance does an excellent job with consistent edge-to-edge heat across the entire cooking surface. This is perfect for making sure food is cooked well and thoroughly. The heat goes up to 500 degrees, which helps to get the perfect grill marks on your burgers, vegetables, and other food items.  What is excellent about this appliance is that you can have perfect grilling in the comfort of your own home.  With this appliance, you can grill food all year round without stepping outside.  The cover/lid provides smoke-free cooking and splash protection, significantly reducing splatter.  The ProTemp IQ smart preheat detection lets you know when the preheat is complete and when to add your food.  The control panel is straightforward to use. There are two options: (1) preset mode and (2) custom precision temp. You have preset modes, such as low, medium, and high settings, with the desired cooking time. You set the desired temperature and cooking time for the custom precision mode.  The medium setting on the grill is the perfect balanced temperature for cooking breakfast foods like pancakes and eggs. This setup/setting is also great for Smash Burgers. This appliance's heating technology allows the plate to heat evenly across the entire surface, ensuring consistent browning—there will definitely be no more hot spots or undercooked areas.  Cleaning is effortless with tap water and regular dish soap. The ventilated lid and the cooking metal plates are detachable for easy sink washing. The grease tray under the appliance catches any excess grease and drippings that fall off the plate.  It is removable and easy to wash.

    I would recommend this to a friend