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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 457 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the ease of use, picture quality, and straightforward setup of the Smart Photo Frame 10.1-inch. Many appreciate the display quality and features offered. However, some users find the app could be improved, and the price point is a common concern. A rechargeable battery option is also a requested feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 457 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sharing photos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working a year later. Able to post photos easily from across the state

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Given as a gift twice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great being able to instantly upload my photos and see them displayed automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi remote digital frame, poor interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame looks great and allows us to post pictures of our new baby to his great grandparents. The size is fine and the power cable connector doubles as a frame stand. Setting up the wifi, however, requires the use of the remote control. It was a bit difficult especially for a long wifi password. My issue is that the remote will soon get lost and if a new wifi router is installed, one will not be able to setup the frame. Using a phone app and bluetooth connection would have been better. Another confusion is the album / playlist confusion. To get photos on the frame from a PC, you must first upload the picture to an album and then move it to a playlist (I think that is what I had to do before sending the frame to the grandparents). It is also not so obvious when the photos actually appear on the frame. We do not use social media, so all those features are worthless. Finally, I wish there was better control of how long or how frequently pictures change. It would be nice to have pictures change say every hour or even every day. But the choice are very limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect gift for Christmas. Motion sensor works really well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great definition and easy to add pictures

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom and she loves it!! Great definition and easy to change out pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Got married 12/8 and got one of these for Christmas, was so easy to load up with wedding photos. Love the fact it comes with a remote and if I see a photo I particularly love I can pause it for a bit. The app is easy to use once you have it set up, I don’t find any of the paid services on the app needed at all and just stuck with the basic free download version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful creation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Family photo collector, frames all over the house and I was running out of space, my husband surprised me with a gift of this photo frame, and I was thrilled now I have less frame clutter in my house and I can still see all of my families beautiful faces.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Frame

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frame for grandparents. Awesome photo quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They grow up so fast, share memories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a newborn, 7yr old & Immunocompromised grandparents during a pandemic is hard. We bought 6 of these for Christmas Presents & have 1 at our home, then Aunts, each individual grandparent & my 7 yr old each have them. We shared the enail addresses & now can send pics of activities that are special to the family without having to plaster all over social media. You can set up to do some videos which if your alone at home & forget about the audio can give you a racing heart. Lol. But great settings in App for on/off times, motion sensors, and a remote to help control without an app on phone/ tablet. Highly recommend. Especially with kids events limiting visitors allowed in schools, games, etc... App could be a bit more friendly. But been able to work through it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    frame

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love love this frame with photos automatically uploaded remotely

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Nice little frame

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovevthe frame. Easy set up and wife loves receiving grandkids pix from across the country

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for at least a year. It’s really cool how it works. Zero problems, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent frame!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome frame! The quality is excellent. I love that the power connects to the end of the customizable adjusting arm stand making it hide so well. Beware! If buying this for your office the only way to get pictures on it is for it to be on the same WIFI that your phone is on. We don't have wifi at the office so i had to bring it back home, transfer all the pictures i wanted it to have then bring it back to work but now i cant update it until i bring it back to the house with me. Really wish they would have had a Bluetooth option to connect to the app on your phone also. I had to adjust the brightness down for it to blend in seamlessly on my desk. I also set the timeout function so that if it does not sense motion it turns its self off and turns back on when i walk back in so that its not on all night or evening with no one here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A fantastic smart photo frame

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing digital frame! Being able to load the photos via the app is extremely helpful. It is a little more expensive than what we initially were looking to pay, but it works perfectly and the photos look amazing on it. We are so happy we made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo frame. This is the best photo frame we have owned. For the money it has great picture quality, easy to use and no problems so far. It's very easy to upload pics from your phone using the nixplay app, just go to photos, pick where to upload from and hit done. Only negative is we didn't get the larger one, but always room to upgrade!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought as a Mothers Day gift. Easy to set up. It does take a while to get the pictures uploaded from a friends account to the frame. The pictures from the owner to the frame are fairly fast in appearing. The video quality is great as well, from the short videos you can send to it. Overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy set-up and wonderful picture quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up - even for older people who are technically challenged! Picture quality is wonderful and everyone loves viewing the photos in the frame. The frame mixes well with other modern & traditional picture frames. I bought this for myself to replace a smaller older version.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Frame

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our nix. Easy to upload and share pictures from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nix play 1

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot believe how much our family loves this item - even the young ones enjoy seeing their pictures pop up Easy to set up and use Easy to add pictures from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Does everything as advertised really well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted o get this as a gift for in laws. Does everything we wanted for them. Once account set up, access can be given to family members to drop pics in. Easy to edit and picture quality is great. Would definitely recommend.

    I would recommend this to a friend
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