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Customer Ratings & Reviews

Customer reviews

Rating 3 out of 5 stars with 59 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.5 out of 5 stars

  • Camera

    Rating 3.1 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

53%would recommend to a friend

Customers are saying

Customers are enthusiastic about the affordable price and user-friendly design of the 1.3 16GB (Unlocked) smartphone. However, they express significant dissatisfaction with its slow performance, particularly its sluggishness and unresponsive camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-59 of 59 reviews
  • Rated 5 out of 5 stars

    Hubby is satisfied.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my husband’s old school phone. He loves being old school. HOWEVER, he is quite pleased with his Nokia 1.3. He had no problems adjusting to using it. The cost was acceptable to him, considering he only paid $1 for his old phone. Ha Ha.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      That's awesome. Thank you for sharing with us! NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Poorly made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue with the phone is how the back opens. You have to have sharest nail to open the back lid. I damaged the back while openning it. Worst item ever.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it! Great phone! Excellent price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever made if you're hard on your phone or need to it stay powered for long periods of time!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ordered unlocked - came locked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone came locked. i could not use it. i am dissapointed and hope that i can get a credit of some sort as it was there mistake.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, item arrived as promised easy to hookup. Overall I am very happy with purchase and will recommend to friends.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Awesome. Thanks for the 5 stars! NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been the worst phone ever by the time I was using it more I realized it was horrible and to late to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little phone Got it for grade school child Nothing fancy Just needed a extra phone for when off school bus

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for sharing! NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition works outstanding and my son loves it

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      That's great! Thanks for sharing. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Sadly Disappointed.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable, audio only works on headphones - most likely will be returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nokia cell phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price, i bought i couplenof months ago and i being changing it more than 2 times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jsnsns

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing really good reliable and absolutely incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a family member and they say it is great and they like it

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Awesome, thanks for letting us know :) NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service , best buy is the best...costumer service is very good.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your review! NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would puchase again and recommend to a friend.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Great ;) NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Watkins Kuralay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nokia used to be at the forefront of all cell phones. Sad!!!!

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there,
      Could you please provide a bit more information so that we may provide assistance? Please know you can also contact Nokia Mobile Care 24/7  https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Joke phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all.it’s good for a three day period....

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for your feedback. NokiaMobileprofile1

  • Cons mentioned:
    Camera, Memory, Slow

    Rated 1 out of 5 stars

    Worst phone I've ever had. Doesn't really work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first phone was an AT&T GO Phone. It was better and more reliable than this one. From the moment I powered it on, I couldn't believe how long it took for the first screen to come up. Then it was slow from then on. Sometimes (about 50% of the time) when it rings, the processor freezes and you cannot answer the call. Sometimes (often) you cannot change the volume of the ringer (process freezes), or turn the ringer off (like when your phone rings while you are in a meeting or in church). I only installed a few apps like IheartRadio, Robinhood, and Foxnews. It came with everything else I need. It can't even handle those. I don't have any games. Most of the time it says something about how the memory card is not installed (even though I put in a brand new SD mini). The camera is absolutely the worst phone camera I've had since the 1990s. The settings do not even allow you to change the resolution. The photos are too big to send even when you're connected to WIFI (and I have a very high speed system at my office). Sometimes it starts flashing through different screens for no reason. Sometimes you just cannot get it to start. You swipe and it begins, then turns black again. Its embarasing, frustrating, annoying, and a complete waste of money. I've been trying to use it for at least a few months, since I paid $100 of hard earned money for it, but I don't think I can any more. After one month I'm going to get something else. Previously I had a Motorola that was also $100 and it was very impressive, fast, larger screen, easier to use. No wonder this company has lost so much marketplace in the last 20 years. I remember in the late 90's when they took over from Motorola as the world leader of cell phones. I've never smashed one of my phones on purpose before, but I think that is what I will do this time.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Emerson,
      We're sorry to hear your experience has been less than satisfactory. We'd like to offer Nokia Mobile Care's 24/7 support should you be interested in troubleshooting these issues. We highly recommend doing so https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1

  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Piece of excrement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this technical marvel piece of dinosaur dung because my regular phone was damaged and was in for repair. I wasnt expecting much at the price point...good thing because I didnt get anything. When calling voice mail it takes so long for the screen to come up that it disconnects before you can enter your password. Even the simplest games cause it to shut down. When receiving calls I just have to wait and call the people back because it only answers about 1 out of every 20 calls. This is worse than the bag phone I had in 1992. Nokia I am disappointed. People DO NOT waste your money on this phone. You would be better with two tin cans with a piece of string between them. BTW I cant give negative stars but if I could - to infinity.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We appreciate your feedback. NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gonna enjoy this cheaper phone for years to come..

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the 5 stars! We're so glad. NokiaMobileprofile1

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