Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.6 out of 5 stars

  • Camera

    Rating 3.0 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers are positive about the simplicity, affordability, long battery life, light weight, and reliability of the 225 4G phone. They appreciate that it is a basic phone that is easy to use and does not cost a lot of money. Customers are negative about the compatibility issues, especially with AT&T, as well as the poor call quality and instances where the phone does not work properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 247 reviews
  • Rated 1 out of 5 stars

    Not compatible

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cellphone its not compatible with boss mobile

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there, thank you for leaving feedback. While the Nokia 225 is compatible with most networks, we cannot guarantee it will be compatible with all of them. Information about compatible network bands is listed under 'Overview' section on the product page. We strongly advise customers to review product information thoroughly before making a purchase. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Meh just a cheap phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap device that you have to press too many buttons to use it. Bestbuy wouldnt' let me return it because the grace period ended by the time I got it shipped back.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for sharing. We appreciate your feedback. NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Steven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic phone don’t expect to much from it , makes call and receives messages the screen is bright and clear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bag charging point

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product stop charging while I get to Nigeria and trying to use it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nokia Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this. Good buy for the price. I am happy with it.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the review! NokiaMobileprofile1

  • Rated 1 out of 5 stars

    bad signal

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never works, calls eventually. bad signal, with 2 diferents carriers and the same bad work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Great basic phone

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic phone for grand mother. Nice size keypad & long battery life.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We're glad the Nokia 225 matched your expectations. Thanks for the review! NokiaMobileprofile1

  • Rated 1 out of 5 stars

    DONT BUY

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PHONE SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      We regret to hear about your experience and disheartened to learn you're not satisfied with your new phone. We'll appreciate if you could take few minutes to share directly with us here: https://www.nokia.com/phones/en_us/support. Customer feedback like yours helps us improve our products and serve you better. Thank you. NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice 4G phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice low budget phone. recommended. Its working good with 4G.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the review! NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Not supported for all the mobile services.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check before not all the mobile services are supported.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there, please note that a list of compatible (& incompatible) networks is specified under 'Overview' section on the product listing. Thanks! NokiaMobileprofile1

  • Cons mentioned:
    Not working

    Rated 1 out of 5 stars

    Phone user

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. I will return to store. Waste of effort. Ontrac lost the delivery and received non working phone from USPS.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there, we're sorry to hear you had trouble with shipping. Unfortunately, Nokia does not have choice in the shipping providers used by retailers. Please reach out to us with your case details at: [email protected]. We do not have access to customer data/reports stored by Best Buy so we would appreciate if you could share more about your experience directly with us at the email address mentioned above. NokiaMobileprofile1

  • Rated 3 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a week and it already stopped working

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing your thoughts. We'll appreciate if you could take few minutes to share your experience by filling out the form at the bottom of this page: https://www.nokia.com/phones/en_us/support. Customer feedback like yours helps us serve you better. NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Simple design with strong network coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and reliable phone to have. Gets the work done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nokia

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, versatile. Good size, very nicely designed and very light weight

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the shout-out! NokiaMobileprofile1

  • Rated 4 out of 5 stars

    Solid, basic phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, basic phone for the price. Durable and easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    You get exactly what you pay for.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was affordable. But the phone after two and a half months will no longer accept a charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nokia 225 4g

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what I was looking for. Compact phone, with simple features. Quick and easy set up. Couldn't be more happy with this product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nokia phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t super group text Keys do not feel well made No way to hide useless icons No classical snake game from the 90s

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing your thoughts. We'll appreciate if you could take few minutes to share your experience by filling out the form at the bottom of this page: https://www.nokia.com/phones/en_us/support. Customer feedback like yours helps us serve you better. NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes me back to the old days without touchscreens and smartphones it serves its purpose well would definitely recommend

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for the wonderful words! NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Very nice phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice phone it works perfectly my mum really like it

    I would recommend this to a friend
Sponsored